Your Review & Ratings

We welcome reviews from home care service users/clients and their family/friends. Your review will help others to make an informed decision about the care provider they choose. If you have a serious allegation of negligence or wish to make a formal complaint please refer to our complaints page.


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How would you rate the Home Care Provider on the following? (Please give your true thoughts for each category, this feedback will help the provider and those looking for similar care)

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Review from () published on XX XXXX 202X

Overall Experience:  stars

Staff stars
Care / Support stars
Management stars
Treated with Dignity stars
Value for Money stars

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Latest Reviews for Victoria Home Care Solutions

stars
stars 10 August 2021
Good standard of care provided.
Review from Julie B (Niece of Client/Service User)
stars
stars 15 July 2021
Victoria Home Care Solutions are a very professional company with exceptionally well-trained staff. All the ladies who have attended my wife have been very caring, attentive and willing to go that extra mile to look after my wife. I cannot recommend this small company and management enough.
Review from Leslie P (Husband of Client/Service User)
stars
stars 06 July 2021
The carers are very good with Mum providing chats on visits and keeping me informed of any issues. Always ask her what she wants to eat and not just given anything.
Review from Sharon R (Daughter of Client/Service User)
stars
stars 06 July 2021
Victoria Homecare Solutions provided care for my friend over a long period of time. This review relates to 2021. They provided exceptional care to the service user, supporting him. They liaised with the GP, District Nursing Service and other agencies as my friend's health deteriorated and he moved onto end of life care. They kept him comfortable, cared for him with dignity and kept me informed. They did shopping for him as had more of an idea of his diet towards the end of his life. They treated him with compassion and cared for him until the end of his life. During the Covid pandemic, they followed the guidelines of government and their own including wearing appropriate PPE, testing of staff and we had no issues with Covid and felt safe with them attending to him I would highly recommend Victoria Homecare Solutions as a care provider to anyone in the local area for homecare support.
Review from Emma B (Friend of Client/Service User)