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Suite D, Gloverside, 23-25 Bury Mead Road, Hitchin, SG5 1RT
View Full Details of Anchusa CareLatest Reviews for Anchusa Care
08 July 2024
Great care provider. Go above and beyond for all my mum's needs. Carers are lovely and friendly. Mum looks forward to seeing them. Would highly recommend this company. I believe my mum is in very safe hands.
04 April 2024
Anchusa Care has been caring for my parents for nearly 4 years now, during which time the service and care have been excellent. The carers who look after Mum and Dad on a daily basis are professional, caring, efficient and friendly. I have also found the office staff to be friendly, helpful and efficient whenever I have had a query or needed to make amendments to Mum and Dad's care. I would not hesitate to recommend Anchusa Care to others.
04 April 2024
Anshusa has been delivering outstanding and reliable care to our elderly father for over four years. Services include help with dressing, bathing, medication, hydration, general well-being, coordinating servicing of mobility equipment and walking into town during social visits. Anchusa’s presence is a real lifeline for Dad and enables him to continue to live independently at home at the ripe age of 94. Long may this continue. Regular carers have established a lovely rapport with Dad and are a familiar and friendly face morning, day and night. Communication with office staff and the duty manager is excellent, and staff are always willing to go the extra mile to help. Thank you, team Anshusa - keep up the awesome work.
02 April 2024
Kind caring carers who were able to increase Mum's care very quickly after Mum deteriorated. Mum was reviewed to ensure the care met her needs. The carers are trustworthy and escalate any issues Mum has.
28 March 2024
I am the full-time carer for my wife, diagnosed with severe dementia in 2021. We have been supported by Anchusa for 3 years, with 3 visits daily by two carers, 7 days a week – without fail. They give us expert care, continuity of staff, sensitivity, and humour. As a younger woman, she was feisty, forthright, and very independent. She still is, and that’s been a challenge for care staff. But they always maximize her sense of control, empathize with her fears, and manage her cooperation expertly using creative ways of engaging. They recognize my needs as well. Managers are always available if I need them, and are proactive in getting regular feedback. Training and support seem excellent. I also appreciate that their fees for self-payers are pegged to the fees paid by the Council. Anchusa’s values seem embedded at all levels. We feel lucky we live in their catchment area.
27 March 2024
Since we have been using Anchusa Care Ltd the service has been 1st class, and the carers who come to us are so professional and polite. They take great care in all the jobs they do for us and take the time to chat with my Mum to see how she is and if she has any issues which they might be able to help her with and will advise me if there are any issues with my Mum. They always clear up after themselves once the work has been done. The carers will always ask if my Mum needs a drink or anything to eat or any other jobs they can do for her. Whenever I have spoken to the office staff I have always found them to be professional and polite to speak to. If I have any questions or issues they will always help me with the correct advice. I would always recommend Anchusa to anybody who is looking for carers for one of their family.
27 March 2024
The care my Mother has received to date has been excellent. Mum has enjoyed developing a relationship with her carers, of whom she fully trusts. It is reassuring for me that she has confidence in her carers and enjoys their visits. Any concerns that I or they have, are fully communicated and addressed swiftly.
05 January 2024
Brilliant care service for my mother that enabled her to stay in her home until the age of 95 despite some serious hospital visits. My mother could trust the carers who provided valuable support. I found Anchusa always prepared to help if any problems cropped up.
05 September 2023
I am dependent on carers for well-prepared meals, ranging from breakfast to evening dinner. They perform to my liking and are enthusiastic to do the satisfactory performance to my liking. My main carer is unreliable in keeping to time, arriving only at an unpredictable time. I need reliability.
31 August 2023
Anchusa Care came into my son's flat to care for him as he was diagnosed with MND which is a very cruel disease. They visited his flat four times a day and also through the night when required. It was always a two-carer team and a single carer through the night. Myself and my family found them to be an excellent, professional company and very reliable, always on time, they took so much pressure off of my family. My son was bedridden and had to be hoisted on all visits which they took in their stride and would not leave until he was settled and comfortable and myself and my family cannot thank them enough.
30 August 2023
Generally very good. Very happy with regular carers, but sometimes, when they are not here and other carers are sent, they are not as good as others.
29 August 2023
My mum suffers from dementia and just before we were about to go on holiday she got an infection and her dementia symptoms got worse. We googled local care support, looked into Anchusa and then called them at 8pm that night I was quite upset at the time but felt very reassured by Anchusa's response to my situation. The next morning they were able to confirm they had the resource to visit Mum at home in her village and arranged a meeting quickly, this included a risk assessment. We had regular updates and were so happy with the service that when we were back decided to continue the daily visits. Mum enjoys their company, the team keep an eye on her whilst we are busy at work and they prepare meals for her as and when required. Mum has always expressed she doesn't want to go in a home and it has been really reassuring that we are able to get the care and support from Anchusa that she needs, whilst remaining in her own home.
10 August 2023
I found Anchusa Care to be head and shoulders above the rest, both in their friendly professionalism and the thoroughness with which my husband was treated. I had full confidence in their punctuality and very high standards of care, always going the extra mile to ensure the comfort and well-being of my hubby. Indeed, it was our wonderful regular carer who noted a slight change in the appearance of his skin which meant we were able to prevent pressure sores and the breakdown of his skin. Good humour, together with nothing being too much trouble made Anchusa Care a company I wouldn’t hesitate to use again should the need arise.
31 July 2023
Anchusa Care supplied home care after my wife broke both legs and dislocated an ankle leaving her bed bound for a number of weeks, and they were absolutely brilliant. She was treated with dignity and compassion by their staff at all times, and nothing was too much trouble for the teams, whoever came out to attend. It was obvious to us that they really cared about the job and the people they were looking after and were approachable and very friendly at all times. with their attendance allowing me a welcome break during the visits. When we were advised care at home was being arranged, we were unsure what to expect but cannot fault Anchusa Care in any way. She enjoyed their company and felt they fully understood her needs, and she could talk freely about any issues or concerns she had. Would recommend Anchusa Care to anyone needing care in future - superb service and caring personnel.
Latest Reviews for Anchusa Care
08 July 2024
Great care provider. Go above and beyond for all my mum's needs. Carers are lovely and friendly. Mum looks forward to seeing them. Would highly recommend this company. I believe my mum is in very safe hands.
04 April 2024
Anchusa Care has been caring for my parents for nearly 4 years now, during which time the service and care have been excellent. The carers who look after Mum and Dad on a daily basis are professional, caring, efficient and friendly. I have also found the office staff to be friendly, helpful and efficient whenever I have had a query or needed to make amendments to Mum and Dad's care. I would not hesitate to recommend Anchusa Care to others.
04 April 2024
Anshusa has been delivering outstanding and reliable care to our elderly father for over four years. Services include help with dressing, bathing, medication, hydration, general well-being, coordinating servicing of mobility equipment and walking into town during social visits. Anchusa’s presence is a real lifeline for Dad and enables him to continue to live independently at home at the ripe age of 94. Long may this continue. Regular carers have established a lovely rapport with Dad and are a familiar and friendly face morning, day and night. Communication with office staff and the duty manager is excellent, and staff are always willing to go the extra mile to help. Thank you, team Anshusa - keep up the awesome work.
02 April 2024
Kind caring carers who were able to increase Mum's care very quickly after Mum deteriorated. Mum was reviewed to ensure the care met her needs. The carers are trustworthy and escalate any issues Mum has.
28 March 2024
I am the full-time carer for my wife, diagnosed with severe dementia in 2021. We have been supported by Anchusa for 3 years, with 3 visits daily by two carers, 7 days a week – without fail. They give us expert care, continuity of staff, sensitivity, and humour. As a younger woman, she was feisty, forthright, and very independent. She still is, and that’s been a challenge for care staff. But they always maximize her sense of control, empathize with her fears, and manage her cooperation expertly using creative ways of engaging. They recognize my needs as well. Managers are always available if I need them, and are proactive in getting regular feedback. Training and support seem excellent. I also appreciate that their fees for self-payers are pegged to the fees paid by the Council. Anchusa’s values seem embedded at all levels. We feel lucky we live in their catchment area.
27 March 2024
Since we have been using Anchusa Care Ltd the service has been 1st class, and the carers who come to us are so professional and polite. They take great care in all the jobs they do for us and take the time to chat with my Mum to see how she is and if she has any issues which they might be able to help her with and will advise me if there are any issues with my Mum. They always clear up after themselves once the work has been done. The carers will always ask if my Mum needs a drink or anything to eat or any other jobs they can do for her. Whenever I have spoken to the office staff I have always found them to be professional and polite to speak to. If I have any questions or issues they will always help me with the correct advice. I would always recommend Anchusa to anybody who is looking for carers for one of their family.
27 March 2024
The care my Mother has received to date has been excellent. Mum has enjoyed developing a relationship with her carers, of whom she fully trusts. It is reassuring for me that she has confidence in her carers and enjoys their visits. Any concerns that I or they have, are fully communicated and addressed swiftly.
05 January 2024
Brilliant care service for my mother that enabled her to stay in her home until the age of 95 despite some serious hospital visits. My mother could trust the carers who provided valuable support. I found Anchusa always prepared to help if any problems cropped up.
05 September 2023
I am dependent on carers for well-prepared meals, ranging from breakfast to evening dinner. They perform to my liking and are enthusiastic to do the satisfactory performance to my liking. My main carer is unreliable in keeping to time, arriving only at an unpredictable time. I need reliability.
31 August 2023
Anchusa Care came into my son's flat to care for him as he was diagnosed with MND which is a very cruel disease. They visited his flat four times a day and also through the night when required. It was always a two-carer team and a single carer through the night. Myself and my family found them to be an excellent, professional company and very reliable, always on time, they took so much pressure off of my family. My son was bedridden and had to be hoisted on all visits which they took in their stride and would not leave until he was settled and comfortable and myself and my family cannot thank them enough.
30 August 2023
Generally very good. Very happy with regular carers, but sometimes, when they are not here and other carers are sent, they are not as good as others.
29 August 2023
My mum suffers from dementia and just before we were about to go on holiday she got an infection and her dementia symptoms got worse. We googled local care support, looked into Anchusa and then called them at 8pm that night I was quite upset at the time but felt very reassured by Anchusa's response to my situation. The next morning they were able to confirm they had the resource to visit Mum at home in her village and arranged a meeting quickly, this included a risk assessment. We had regular updates and were so happy with the service that when we were back decided to continue the daily visits. Mum enjoys their company, the team keep an eye on her whilst we are busy at work and they prepare meals for her as and when required. Mum has always expressed she doesn't want to go in a home and it has been really reassuring that we are able to get the care and support from Anchusa that she needs, whilst remaining in her own home.
10 August 2023
I found Anchusa Care to be head and shoulders above the rest, both in their friendly professionalism and the thoroughness with which my husband was treated. I had full confidence in their punctuality and very high standards of care, always going the extra mile to ensure the comfort and well-being of my hubby. Indeed, it was our wonderful regular carer who noted a slight change in the appearance of his skin which meant we were able to prevent pressure sores and the breakdown of his skin. Good humour, together with nothing being too much trouble made Anchusa Care a company I wouldn’t hesitate to use again should the need arise.
31 July 2023
Anchusa Care supplied home care after my wife broke both legs and dislocated an ankle leaving her bed bound for a number of weeks, and they were absolutely brilliant. She was treated with dignity and compassion by their staff at all times, and nothing was too much trouble for the teams, whoever came out to attend. It was obvious to us that they really cared about the job and the people they were looking after and were approachable and very friendly at all times. with their attendance allowing me a welcome break during the visits. When we were advised care at home was being arranged, we were unsure what to expect but cannot fault Anchusa Care in any way. She enjoyed their company and felt they fully understood her needs, and she could talk freely about any issues or concerns she had. Would recommend Anchusa Care to anyone needing care in future - superb service and caring personnel.