Submit a Review for Bluebird Care Newmarket & Fenland
East & West Suites, 49 Lancaster Way, Ely, CB6 3NW
View Full Details of Bluebird Care Newmarket & FenlandLatest Reviews for Bluebird Care Newmarket & Fenland
12 September 2024
All carers are very understanding. Good to have support in our hour of need and a relief to know, if a 'hiccup' in future, that we can rely on Bluebird Care to help. My husband suffered severe gout in both hands so help was urgent, luckily he recovered after ten days.
23 May 2024
Bluebird carers, without exception, have been just lovely with my 95 year old mum. Very caring, friendly and professional. Gently encouraging her while recognizing her limitations with mobility. Super team.
24 January 2024
Excellent standard of care given to my mum who has Dementia, she loves them all who visit and help her! Highly recommend Bluebird carers, they would do anything for her, and it's nice to know that someone helps her get washed and dressed.
28 September 2023
My husband has been receiving twice daily calls from your Carers for support with his personal care since February 2023 and this has proven to be such a help, both to him and to myself. They are kind, friendly, cheerful, and efficient and it is a pleasure to see them each day. In the main the times they arrive are consistent, barring the odd glitch when I'm aware they are perhaps overstretched because of illness or absence, and when there has been an emergency which has thrown the timetable a little I have always been pre-notified by the admin staff. I have never had a missed call. They have been totally reliable. Thank you for all the invaluable support you have and are giving us.
26 September 2023
We have had exceptional service and care from the Bluebird team. Each member who has visited has always greeted us with ”Good Morning” and asked how we are. They are patient, very kind and nothing is too much trouble. So pleased we chose your service as they are all a credit to your company. Thank you so much for making a difference to your client's day.
18 September 2023
I am very satisfied with the care that I receive, the carers are excellent and they all complete my care in full. The office are good with helping me if there is an issue. I have six-month reviews that help to alter any changes I need in my care plan.
05 September 2023
After my mum came out of the hospital, we needed some additional care to help her get back on her feet. Having some experience in the care sector with my late father, it was important for me to find the right company for my mother. Blue Bird have been fantastic from day one - friendly professional staff, excellent admin backup, what more could you ask for. Highly recommended.
26 May 2023
My grandmother received care from Bluebird Care, after suffering problems with her eyes just before Christmas. The assessment process was fast, managers were responsive to my grandmother's support needs, delivering effective care, the carers were lovely and my grandmother enjoyed their visits. Outstanding care delivery.
26 May 2023
My mum being a new client to Bluebird Care has settled in well with all your lovely carers, naturally all having individual personalities she’s already established her favourites and asks when will I see you again! She relays to me little conversations saying which carers have children and if they live in the area etc, which I feel is lovely as Mum likes to think she knows them. All Bluebird, staff are kind, caring and efficient, they are both respectful and friendly and a big confidence booster to both my mother and myself. My mum asks how long can she have these ladies coming in and I reply forever so in my mind that speaks for itself. Thank you, Bluebird Care.
17 April 2023
The carers that have been looking after my mum have been great! They are kind and caring and always make Mum feel at ease when they are there. The communication is excellent and they have taken on board any suggestions I have made to make Mum's care better. Dealing with Bluebird has been very straight forward and they regularly check in with both Mum and I.
20 March 2023
I have been very impressed with Bluebird Care. All the carers that look after my mum have been very friendly and professional. Nothing has been too much trouble. The office has also been very helpful and professional. I have had previous experience with a care company some years ago when my dad needed care. This was not a very good experience. I am so pleased that Bluebird have been exceptionally helpful and professional and would definitely recommend them to anyone looking for a care company that you can rely on.
10 November 2022
Full of praise for the carers who came in to look after dad and support him with his daily needs. The carers were always positive and very respectful towards dad. They made a difficult job look easy. Dealing with Bluebird Care has been very easy and the staff in the office have been very reassuring. Nothing has been too much trouble and we always received a call if there was a problem. Now, dad's care has regrettably come to an end, our family would like to thank you for your professionalism and kindness in looking after dad.
25 October 2022
Over two years, Bluebird carers came in daily to support our mother then our father. It is a very difficult time organising care for beloved parents, and Bluebird showed kindness, experience and professionalism. There was always a friendly voice on the phone for any queries and support with the health services. The carers had a way of working with our parents where they accepted and welcomed the care, after initial anxieties.
29 September 2022
With Bluebird carers helping my father with his day-to-day needs, he was able to live his life in his own home and not need to go into a care home. From their first involvement in my father's care, it was obvious that Bluebird operates on an extensive, professional level. Carers were always friendly and interested in his life and made time to converse with him. I cannot recommend them highly enough.
19 July 2022
Bluebird was recommended to us and so pleased we went down this route. From the beginning of sorting admin, they reassured us and helped us. They cared for my father so well, which in turn helped my Mum and as a family pacified us that he was in good hands.
24 February 2022
Very pleased with the staff and get on with all of them, very polite and helpful.
20 April 2021
Best decision we made to get Bluebird involved with supporting my 92yr old mum. She has vascular dementia and has found lockdown incredibly hard to understand. But her ‘Bluebird friends’ as she calls them, have been a reliable, reliant and very welcome part of her routine. Their weekly reports give me confidence that mum is remembering to eat and drink, they record in sufficient detail that I can quickly pick up on issues which mum herself would never ‘trouble me with’. They have stepped in to meet all my requests and changes, members of the team have gone the extra mile to ensure mum is safe and happy. They are brilliant and I’d happily recommend them.
Latest Reviews for Bluebird Care Newmarket & Fenland
12 September 2024
All carers are very understanding. Good to have support in our hour of need and a relief to know, if a 'hiccup' in future, that we can rely on Bluebird Care to help. My husband suffered severe gout in both hands so help was urgent, luckily he recovered after ten days.
23 May 2024
Bluebird carers, without exception, have been just lovely with my 95 year old mum. Very caring, friendly and professional. Gently encouraging her while recognizing her limitations with mobility. Super team.
24 January 2024
Excellent standard of care given to my mum who has Dementia, she loves them all who visit and help her! Highly recommend Bluebird carers, they would do anything for her, and it's nice to know that someone helps her get washed and dressed.
28 September 2023
My husband has been receiving twice daily calls from your Carers for support with his personal care since February 2023 and this has proven to be such a help, both to him and to myself. They are kind, friendly, cheerful, and efficient and it is a pleasure to see them each day. In the main the times they arrive are consistent, barring the odd glitch when I'm aware they are perhaps overstretched because of illness or absence, and when there has been an emergency which has thrown the timetable a little I have always been pre-notified by the admin staff. I have never had a missed call. They have been totally reliable. Thank you for all the invaluable support you have and are giving us.
26 September 2023
We have had exceptional service and care from the Bluebird team. Each member who has visited has always greeted us with ”Good Morning” and asked how we are. They are patient, very kind and nothing is too much trouble. So pleased we chose your service as they are all a credit to your company. Thank you so much for making a difference to your client's day.
18 September 2023
I am very satisfied with the care that I receive, the carers are excellent and they all complete my care in full. The office are good with helping me if there is an issue. I have six-month reviews that help to alter any changes I need in my care plan.
05 September 2023
After my mum came out of the hospital, we needed some additional care to help her get back on her feet. Having some experience in the care sector with my late father, it was important for me to find the right company for my mother. Blue Bird have been fantastic from day one - friendly professional staff, excellent admin backup, what more could you ask for. Highly recommended.
26 May 2023
My grandmother received care from Bluebird Care, after suffering problems with her eyes just before Christmas. The assessment process was fast, managers were responsive to my grandmother's support needs, delivering effective care, the carers were lovely and my grandmother enjoyed their visits. Outstanding care delivery.
26 May 2023
My mum being a new client to Bluebird Care has settled in well with all your lovely carers, naturally all having individual personalities she’s already established her favourites and asks when will I see you again! She relays to me little conversations saying which carers have children and if they live in the area etc, which I feel is lovely as Mum likes to think she knows them. All Bluebird, staff are kind, caring and efficient, they are both respectful and friendly and a big confidence booster to both my mother and myself. My mum asks how long can she have these ladies coming in and I reply forever so in my mind that speaks for itself. Thank you, Bluebird Care.
17 April 2023
The carers that have been looking after my mum have been great! They are kind and caring and always make Mum feel at ease when they are there. The communication is excellent and they have taken on board any suggestions I have made to make Mum's care better. Dealing with Bluebird has been very straight forward and they regularly check in with both Mum and I.
20 March 2023
I have been very impressed with Bluebird Care. All the carers that look after my mum have been very friendly and professional. Nothing has been too much trouble. The office has also been very helpful and professional. I have had previous experience with a care company some years ago when my dad needed care. This was not a very good experience. I am so pleased that Bluebird have been exceptionally helpful and professional and would definitely recommend them to anyone looking for a care company that you can rely on.
10 November 2022
Full of praise for the carers who came in to look after dad and support him with his daily needs. The carers were always positive and very respectful towards dad. They made a difficult job look easy. Dealing with Bluebird Care has been very easy and the staff in the office have been very reassuring. Nothing has been too much trouble and we always received a call if there was a problem. Now, dad's care has regrettably come to an end, our family would like to thank you for your professionalism and kindness in looking after dad.
25 October 2022
Over two years, Bluebird carers came in daily to support our mother then our father. It is a very difficult time organising care for beloved parents, and Bluebird showed kindness, experience and professionalism. There was always a friendly voice on the phone for any queries and support with the health services. The carers had a way of working with our parents where they accepted and welcomed the care, after initial anxieties.
29 September 2022
With Bluebird carers helping my father with his day-to-day needs, he was able to live his life in his own home and not need to go into a care home. From their first involvement in my father's care, it was obvious that Bluebird operates on an extensive, professional level. Carers were always friendly and interested in his life and made time to converse with him. I cannot recommend them highly enough.
19 July 2022
Bluebird was recommended to us and so pleased we went down this route. From the beginning of sorting admin, they reassured us and helped us. They cared for my father so well, which in turn helped my Mum and as a family pacified us that he was in good hands.
24 February 2022
Very pleased with the staff and get on with all of them, very polite and helpful.
20 April 2021
Best decision we made to get Bluebird involved with supporting my 92yr old mum. She has vascular dementia and has found lockdown incredibly hard to understand. But her ‘Bluebird friends’ as she calls them, have been a reliable, reliant and very welcome part of her routine. Their weekly reports give me confidence that mum is remembering to eat and drink, they record in sufficient detail that I can quickly pick up on issues which mum herself would never ‘trouble me with’. They have stepped in to meet all my requests and changes, members of the team have gone the extra mile to ensure mum is safe and happy. They are brilliant and I’d happily recommend them.