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Radiant House, 28-30 Fowler Road, Hainault, Ilford, IG6 3UT
View Full Details of Petals Care AgencyLatest Reviews for Petals Care Agency
20 September 2024
My 103-year-old late father who lived on his own in a retirement home decided to have carers 3 times a day since November 2023. I was recommended Petals Care Agency by a friend and when I met with the Agency I was very impressed by the plan they had for my father. The carers looked after my father very well and with great care and consideration and the Manager and her team were also very attentive when I needed to speak to them. My father was very happy with all the carers. I would recommend Petals Care Agency to whomever asks.
18 July 2024
My aunt was in need of a live-in carer at her flat and Petals Care Agency took all the stress out of the equation and provided excellent care. My aunt was extremely happy and well looked after. I highly recommend Petals Care Agency.
18 July 2024
We have used Petals Care agency three times over the last few years the latest being June 2024 for my 92-year-old mother, the carers provided are always very good and arrive promptly at the time requested would highly recommend this company. The manager is always very pleasant to deal with when booking the carers each time we have needed them.
05 July 2024
Petals supported my aunt, who was born deaf, for the past few years. At all times they were caring, patient, and supportive, putting my aunt's needs first and foremost. I was able to contact someone virtually 24/7 if the need arose and I always had a sense that the team would go above and beyond if required, and so it proved on some occasions. We chose Petals because we felt we would get a personal, and local, service. We were not disappointed. I am grateful for their service. Highly recommended!
03 April 2024
Petals Care Agency supported my friend for a few years. They provided wonderful daily support. They were reliable, helpful and flexible. If any issues arise they acted quickly to address (though we didn’t have many issues). The carers provided such wonderful care throughout and especially towards the end of my friends life. They were able to adapt with compassion, dignity and understanding with the challenges that arose towards the end. I just want to say thank you to everyone at Petals for supporting myself and my friend through everything, you were more like friends to her than carers which gave her the comfort and security that she needed. Thanks you.
02 April 2024
I would highly recommend Petals Care Agency. They were highly professional and supportive in every respect. Easy to contact and communicate with. My father has the same carer and she has never let him down. She went over and beyond the call of duty. 10 out of 10! Thank you Petals Care Agency.
21 March 2024
Petals were recommended to me and I have been very happy with the service that Petals has provided. There were two carers on different shifts but always the same ones. My mother’s dementia made her difficult to deal with but they were both caring and patient. The management were always helpful and supportive. Happy to recommend them.
18 March 2024
I could not have asked for better care for my mother. Petals Care's professionals gave my mother the best possible care and allowed her to stay in her own home. She had the best possible experience and it gave her the best quality of life. Petal Care provided the best possible experience.
16 October 2023
Petals has been my mother-in law’s carer since June 2019. Overall the service received is highly satisfactory. We get the same carers who are supportive, competent, professional, and good at timekeeping. My mother-in-law is very happy with the carers. Overall the services provided by Petal’s team are extremely satisfactory and of good standards.
11 September 2023
Very pleased with the service Petals provides for my mums care. Very professional and friendly and good customer service. Easy to talk to and treats my mum and family members very well. Would highly recommend
11 August 2023
My brother receives continued great care from Petals, we have been with them for a few years now. The carers are kind and understanding of my brother's needs and conditions. The communication from the office team is excellent and they are always there for the families. Much appreciated, well done to all.
19 May 2023
I am more than happy with my mum's ongoing care. My mum lights up when the carers arrive, which shows me she feels happy and safe. They consistently pay very good attention and I am immediately informed on any changes, or anything she might need, so I can then follow-up as required in a timely manner. Without a doubt, Petals Care provide an excellent service.
04 November 2021
The staff were very good. The best people were outstanding but even the others were pretty good. Helpful, obliging, full of initiative and good enough social sense to know when to step into the background. Right mix of authority and friendliness.
30 April 2021
Over the last year, the carers at Petals Care have been looking after my mum, who has advanced dementia. Her condition has deteriorated rapidly over the last 3 months, and she is now bed-bound. The carers have shown nothing but compassion during the Covid-19 pandemic going above and beyond to provide for my mum when the family have been restricted due to lockdown; we as a family couldn't have asked for more and will forever be grateful for the support given. The management has been fantastic with keeping us informed of any changes, and we have had weekly updates for our own reassurance. We would highly recommend Petals Care Agency to anyone who was looking for outstanding care for their loved ones.
28 April 2021
Petals Care have provided an exceptional service for my grandmother. The manager has excellent communication skills and is very dependable. All staff that have visited my grandmother have been attentive and fulfilled their duties to an exceptional standard, easing the responsibility of the whole family. Petals Care have provided a reliable service that I would happily recommend. Thank you.
26 April 2021
Petals have been taking care of my brother for over three years now. They have been supportive and caring throughout. Nothing is too much trouble, and they do everything to accommodate my brother's needs. They really have been excellent, and our family are very happy with all aspects of care. Highly recommended.
26 April 2021
We would not hesitate to recommend this company to anybody. They have for some four years provided home care for my mother who is 103 years old. With their quality of care, we have been able to keep her in her own home despite failing health. On several occasions, we have needed additional care at short notice and they have always been able to support us. A well-run company with great carers.
16 March 2021
We are very happy and pleased with the care my mum is getting. The carers are very pleasant, friendly, caring and supportive. My mum is very happy and appreciates the service provided with minimal change of carers.
16 March 2021
During this very difficult time, when my sister and I have not been able to visit our mother, it has been reassuring to know that she is being well cared for. When we speak to Mum on the phone, she is positive and cheerful, appreciative of the care she receives. The carers and the managers keep in touch with us. They deal promptly and efficiently with any issues that arise.
16 March 2021
My mother’s carers were considerate, patient and took time to build a trusting relationship with her. She suffers from dementia so her confusion can be upsetting and get her down - the carers were brilliant at lifting her mood and persuading her gently to do the things she sometimes didn’t want to (like get washed, dressed and take her medication). Management were extremely understanding during some admin issues; reassuring me that they would continue to provide care even though the situation was uncertain. This was so reassuring and I’m hugely appreciative that they prioritised her care. I wouldn’t hesitate in recommending Petals as a care provider.
Latest Reviews for Petals Care Agency
20 September 2024
My 103-year-old late father who lived on his own in a retirement home decided to have carers 3 times a day since November 2023. I was recommended Petals Care Agency by a friend and when I met with the Agency I was very impressed by the plan they had for my father. The carers looked after my father very well and with great care and consideration and the Manager and her team were also very attentive when I needed to speak to them. My father was very happy with all the carers. I would recommend Petals Care Agency to whomever asks.
18 July 2024
My aunt was in need of a live-in carer at her flat and Petals Care Agency took all the stress out of the equation and provided excellent care. My aunt was extremely happy and well looked after. I highly recommend Petals Care Agency.
18 July 2024
We have used Petals Care agency three times over the last few years the latest being June 2024 for my 92-year-old mother, the carers provided are always very good and arrive promptly at the time requested would highly recommend this company. The manager is always very pleasant to deal with when booking the carers each time we have needed them.
05 July 2024
Petals supported my aunt, who was born deaf, for the past few years. At all times they were caring, patient, and supportive, putting my aunt's needs first and foremost. I was able to contact someone virtually 24/7 if the need arose and I always had a sense that the team would go above and beyond if required, and so it proved on some occasions. We chose Petals because we felt we would get a personal, and local, service. We were not disappointed. I am grateful for their service. Highly recommended!
03 April 2024
Petals Care Agency supported my friend for a few years. They provided wonderful daily support. They were reliable, helpful and flexible. If any issues arise they acted quickly to address (though we didn’t have many issues). The carers provided such wonderful care throughout and especially towards the end of my friends life. They were able to adapt with compassion, dignity and understanding with the challenges that arose towards the end. I just want to say thank you to everyone at Petals for supporting myself and my friend through everything, you were more like friends to her than carers which gave her the comfort and security that she needed. Thanks you.
02 April 2024
I would highly recommend Petals Care Agency. They were highly professional and supportive in every respect. Easy to contact and communicate with. My father has the same carer and she has never let him down. She went over and beyond the call of duty. 10 out of 10! Thank you Petals Care Agency.
21 March 2024
Petals were recommended to me and I have been very happy with the service that Petals has provided. There were two carers on different shifts but always the same ones. My mother’s dementia made her difficult to deal with but they were both caring and patient. The management were always helpful and supportive. Happy to recommend them.
18 March 2024
I could not have asked for better care for my mother. Petals Care's professionals gave my mother the best possible care and allowed her to stay in her own home. She had the best possible experience and it gave her the best quality of life. Petal Care provided the best possible experience.
16 October 2023
Petals has been my mother-in law’s carer since June 2019. Overall the service received is highly satisfactory. We get the same carers who are supportive, competent, professional, and good at timekeeping. My mother-in-law is very happy with the carers. Overall the services provided by Petal’s team are extremely satisfactory and of good standards.
11 September 2023
Very pleased with the service Petals provides for my mums care. Very professional and friendly and good customer service. Easy to talk to and treats my mum and family members very well. Would highly recommend
11 August 2023
My brother receives continued great care from Petals, we have been with them for a few years now. The carers are kind and understanding of my brother's needs and conditions. The communication from the office team is excellent and they are always there for the families. Much appreciated, well done to all.
19 May 2023
I am more than happy with my mum's ongoing care. My mum lights up when the carers arrive, which shows me she feels happy and safe. They consistently pay very good attention and I am immediately informed on any changes, or anything she might need, so I can then follow-up as required in a timely manner. Without a doubt, Petals Care provide an excellent service.
04 November 2021
The staff were very good. The best people were outstanding but even the others were pretty good. Helpful, obliging, full of initiative and good enough social sense to know when to step into the background. Right mix of authority and friendliness.
30 April 2021
Over the last year, the carers at Petals Care have been looking after my mum, who has advanced dementia. Her condition has deteriorated rapidly over the last 3 months, and she is now bed-bound. The carers have shown nothing but compassion during the Covid-19 pandemic going above and beyond to provide for my mum when the family have been restricted due to lockdown; we as a family couldn't have asked for more and will forever be grateful for the support given. The management has been fantastic with keeping us informed of any changes, and we have had weekly updates for our own reassurance. We would highly recommend Petals Care Agency to anyone who was looking for outstanding care for their loved ones.
28 April 2021
Petals Care have provided an exceptional service for my grandmother. The manager has excellent communication skills and is very dependable. All staff that have visited my grandmother have been attentive and fulfilled their duties to an exceptional standard, easing the responsibility of the whole family. Petals Care have provided a reliable service that I would happily recommend. Thank you.
26 April 2021
Petals have been taking care of my brother for over three years now. They have been supportive and caring throughout. Nothing is too much trouble, and they do everything to accommodate my brother's needs. They really have been excellent, and our family are very happy with all aspects of care. Highly recommended.
26 April 2021
We would not hesitate to recommend this company to anybody. They have for some four years provided home care for my mother who is 103 years old. With their quality of care, we have been able to keep her in her own home despite failing health. On several occasions, we have needed additional care at short notice and they have always been able to support us. A well-run company with great carers.
16 March 2021
We are very happy and pleased with the care my mum is getting. The carers are very pleasant, friendly, caring and supportive. My mum is very happy and appreciates the service provided with minimal change of carers.
16 March 2021
During this very difficult time, when my sister and I have not been able to visit our mother, it has been reassuring to know that she is being well cared for. When we speak to Mum on the phone, she is positive and cheerful, appreciative of the care she receives. The carers and the managers keep in touch with us. They deal promptly and efficiently with any issues that arise.
16 March 2021
My mother’s carers were considerate, patient and took time to build a trusting relationship with her. She suffers from dementia so her confusion can be upsetting and get her down - the carers were brilliant at lifting her mood and persuading her gently to do the things she sometimes didn’t want to (like get washed, dressed and take her medication). Management were extremely understanding during some admin issues; reassuring me that they would continue to provide care even though the situation was uncertain. This was so reassuring and I’m hugely appreciative that they prioritised her care. I wouldn’t hesitate in recommending Petals as a care provider.