Submit a Review for County Care Berkshire Ltd
Offices 17 and 18, 27 Sheet Street, Windsor, SL4 1BN
View Full Details of County Care Berkshire LtdLatest Reviews for County Care Berkshire Ltd
07 February 2025
We needed a care package in place urgently for our mum prior to her discharge from hospital. County Care Berkshire were superb and everything was in place within the week. The care team are lovely. Always chatty and smiling but always professional. We've never heard mum complain about anyone. Communication is excellent and any concerns are dealt with promptly. Highly recommended.
07 February 2025
The service my father gets, on a daily basis, is very good. The management are particularly pro active, always ensuring that I am happy with the service being provided to my father, and always available for any questions I need answering.
07 February 2025
County Care Berkshire have provided daily care for my mum for a number of years. At all times each member of staff consistently show her kindness and respect, always going above and beyond to ensure that her needs are met. The team in the office are wonderful and, without fail, always respond positively to any last minute requests for any changes to care, including extra support, that we may need to put in place for mum. Anything they are able to do, I always know they will do.
07 February 2025
The agency has been helping us care for my brother since April 2024. They have provided live-in care throughout the day apart from a 2-3 hour break. We particularly appreciate the agency's rapid response and flexibility in constantly changing conditions, and their close supervision of the care being given, and coordination with the family and the relief carer. The live-in carers have had to cope with an increasingly challenging situation as my bother's condition has deteriorated, and have done so with tact and goodwill.
17 June 2024
We've been using County Care primarily for weekend care for the last year or so and find them to be most professional, obliging and reliable. They do make a huge effort to fit in with our needs, which is much appreciated.
05 June 2024
I was recommended County Care Berkshire by a friend who had been so impressed by the service that her neighbour was receiving from the excellent care team. My 83-year-old Mum needed post-operative care following a hip replacement. The care team assessment was very thorough and the staff were very empathetic to my mum's needs. The care team was very punctual and hard-working. All of the staff members we encountered were charming and highly professional. The staff were very happy to do all of the tasks that we required and were always friendly and upbeat. The staff all seemed very honest and eager to help.
17 October 2023
I just started using the County Care service over the last few weeks for my 90-year-old mother, mainly for companionship but I know there are lots of other services. We have started with 2/3 visits per week and so far it has been money really well spent. My mother is now far more cheerful and positive about life in general and it gives her something to look forward to and talk about. I would highly recommend County Care for your loved ones. All the carers are just lovely and it has given me peace of mind on the days that I cannot visit my mother. Look no further as they really are top-notch!
29 September 2023
My daughter has been with County Care Berkshire for several years. She has significant physical disabilities and the carers have always provided a reliable and caring service. All the staff are friendly and, from our experience, we have no hesitation in recommending County Care Berkshire.
19 September 2023
We have been using County Care for a number of years and would thoroughly recommend the team and their services. Their staff really do care and have provided support for both my parents in turn. They will often go above and beyond what I would consider for a normal carer visit - for example proactively arranging medical (doctor) visits if they feel my mum (or dad) require them and always updating me at every step. I have every confidence in the team and am able to go away on holiday assured that my mum is in safe hands. Any last minute requests for additional visits are always dealt with positively by the excellent team in the office. I couldn't care for my mother without them.
18 May 2023
My son has had three carers from County Care Berkshire to assist him in attending a local day centre a couple of days a week. All three ladies were fantastic. They truly cared for my son and were instrumental in him being able to join in with activities and enjoy his day. Would recommend this company to anyone.
06 May 2023
Prior to this year, I was an occasional user of County Care services, I employed carers privately and County Care would willingly step in on an ad-hoc basis covering holiday, sick leave etc., their carers always filled the brief. As such, when one of my private carers left her position earlier this year, I decided to engage County Care on a permanent basis rather than employ a new private carer. The owner has organised a great team of carers who competently support me in all aspects of daily living, from personal care to assisting with household chores, they are always friendly, respectful and engaging. It is obvious that County Care provides the correct level of training as the standard of care provided is very high, I would not use County Care if I did not feel confident in their ability to manage my needs. I am very happy to recommend their services!
09 December 2021
A friend of my wife recommended County Care to us in April as they had provided her mother with excellent care at home for some time. It was a great recommendation as they quickly arranged care visits for my mum at home and ultimately provided this for almost six months. Throughout the whole of this time, they were understanding and respectful of Mum's needs and were always friendly and communicative whenever myself or my siblings were visiting Mum. Additionally, Mum really valued the extra social interaction that came with the care visits, giving her a broader rather of things to talk about than family matters! Several of the care staff regularly went above and beyond with the service provided. To sum up, we feel we couldn't have chosen a better care company for Mum.
03 December 2021
Thanks to the excellent service we received from County Care. My father was able to die peacefully at home rather than having to go into a care home which, during a time of Covid, would certainly have hastened his demise. So my mother and I will always be extremely grateful to the County Care team for their kind support and cheerful daily dedication.
24 November 2021
County Care looked after my mother for six months. They were very flexible in the care they provided, which enabled my mother to stay in her own home. The carers were very professional, caring and compassionate and provided both support and advice, I wouldn't hesitate in recommending them.
22 June 2021
County Care Berkshire provide excellent service for my son who is disabled. He loves all the carers, they provide him with personal and social care. He loves going out and having a coffee or playing them songs. Lots of the carers go over and above to help my son. Especially the senior care worker who came every day to help us when I had Covid-19 over Christmas. She was amazing.
20 April 2021
County Care has been superb in caring for my father during the particularly challenging Covid lockdown period when I was unable to visit because of my own health problems. My fathers health has been monitored and appropriate action taken whenever required. Every issue has been dealt with in a proactive maner.
13 September 2018
We have found 'County Care' very kind and useful in all they do. The carers are very friendly, caring and helpful in all they do.
09 August 2017
The carers are really helpful and all often to do any jobs around the house if needed. Very friendly and helpful to my husband and instil confidence in him.
21 July 2017
Get off to a dodgy start but after a few weeks it all settled down. No complaints about carers they are all great.
28 June 2017
My dad is receiving outstanding care from County Care. They are extremely supportive of dad and ensure they are always meeting his needs. They are also an invaluable support to me offering useful and constructive advice as I navigate the world of dementia and Alzheimer's. The County Care carers are kind, compassionate, professional and completely trustworthy. I literally would not cope without them!
Latest Reviews for County Care Berkshire Ltd
07 February 2025
We needed a care package in place urgently for our mum prior to her discharge from hospital. County Care Berkshire were superb and everything was in place within the week. The care team are lovely. Always chatty and smiling but always professional. We've never heard mum complain about anyone. Communication is excellent and any concerns are dealt with promptly. Highly recommended.
07 February 2025
The service my father gets, on a daily basis, is very good. The management are particularly pro active, always ensuring that I am happy with the service being provided to my father, and always available for any questions I need answering.
07 February 2025
County Care Berkshire have provided daily care for my mum for a number of years. At all times each member of staff consistently show her kindness and respect, always going above and beyond to ensure that her needs are met. The team in the office are wonderful and, without fail, always respond positively to any last minute requests for any changes to care, including extra support, that we may need to put in place for mum. Anything they are able to do, I always know they will do.
07 February 2025
The agency has been helping us care for my brother since April 2024. They have provided live-in care throughout the day apart from a 2-3 hour break. We particularly appreciate the agency's rapid response and flexibility in constantly changing conditions, and their close supervision of the care being given, and coordination with the family and the relief carer. The live-in carers have had to cope with an increasingly challenging situation as my bother's condition has deteriorated, and have done so with tact and goodwill.
17 June 2024
We've been using County Care primarily for weekend care for the last year or so and find them to be most professional, obliging and reliable. They do make a huge effort to fit in with our needs, which is much appreciated.
05 June 2024
I was recommended County Care Berkshire by a friend who had been so impressed by the service that her neighbour was receiving from the excellent care team. My 83-year-old Mum needed post-operative care following a hip replacement. The care team assessment was very thorough and the staff were very empathetic to my mum's needs. The care team was very punctual and hard-working. All of the staff members we encountered were charming and highly professional. The staff were very happy to do all of the tasks that we required and were always friendly and upbeat. The staff all seemed very honest and eager to help.
17 October 2023
I just started using the County Care service over the last few weeks for my 90-year-old mother, mainly for companionship but I know there are lots of other services. We have started with 2/3 visits per week and so far it has been money really well spent. My mother is now far more cheerful and positive about life in general and it gives her something to look forward to and talk about. I would highly recommend County Care for your loved ones. All the carers are just lovely and it has given me peace of mind on the days that I cannot visit my mother. Look no further as they really are top-notch!
29 September 2023
My daughter has been with County Care Berkshire for several years. She has significant physical disabilities and the carers have always provided a reliable and caring service. All the staff are friendly and, from our experience, we have no hesitation in recommending County Care Berkshire.
19 September 2023
We have been using County Care for a number of years and would thoroughly recommend the team and their services. Their staff really do care and have provided support for both my parents in turn. They will often go above and beyond what I would consider for a normal carer visit - for example proactively arranging medical (doctor) visits if they feel my mum (or dad) require them and always updating me at every step. I have every confidence in the team and am able to go away on holiday assured that my mum is in safe hands. Any last minute requests for additional visits are always dealt with positively by the excellent team in the office. I couldn't care for my mother without them.
18 May 2023
My son has had three carers from County Care Berkshire to assist him in attending a local day centre a couple of days a week. All three ladies were fantastic. They truly cared for my son and were instrumental in him being able to join in with activities and enjoy his day. Would recommend this company to anyone.
06 May 2023
Prior to this year, I was an occasional user of County Care services, I employed carers privately and County Care would willingly step in on an ad-hoc basis covering holiday, sick leave etc., their carers always filled the brief. As such, when one of my private carers left her position earlier this year, I decided to engage County Care on a permanent basis rather than employ a new private carer. The owner has organised a great team of carers who competently support me in all aspects of daily living, from personal care to assisting with household chores, they are always friendly, respectful and engaging. It is obvious that County Care provides the correct level of training as the standard of care provided is very high, I would not use County Care if I did not feel confident in their ability to manage my needs. I am very happy to recommend their services!
09 December 2021
A friend of my wife recommended County Care to us in April as they had provided her mother with excellent care at home for some time. It was a great recommendation as they quickly arranged care visits for my mum at home and ultimately provided this for almost six months. Throughout the whole of this time, they were understanding and respectful of Mum's needs and were always friendly and communicative whenever myself or my siblings were visiting Mum. Additionally, Mum really valued the extra social interaction that came with the care visits, giving her a broader rather of things to talk about than family matters! Several of the care staff regularly went above and beyond with the service provided. To sum up, we feel we couldn't have chosen a better care company for Mum.
03 December 2021
Thanks to the excellent service we received from County Care. My father was able to die peacefully at home rather than having to go into a care home which, during a time of Covid, would certainly have hastened his demise. So my mother and I will always be extremely grateful to the County Care team for their kind support and cheerful daily dedication.
24 November 2021
County Care looked after my mother for six months. They were very flexible in the care they provided, which enabled my mother to stay in her own home. The carers were very professional, caring and compassionate and provided both support and advice, I wouldn't hesitate in recommending them.
22 June 2021
County Care Berkshire provide excellent service for my son who is disabled. He loves all the carers, they provide him with personal and social care. He loves going out and having a coffee or playing them songs. Lots of the carers go over and above to help my son. Especially the senior care worker who came every day to help us when I had Covid-19 over Christmas. She was amazing.
20 April 2021
County Care has been superb in caring for my father during the particularly challenging Covid lockdown period when I was unable to visit because of my own health problems. My fathers health has been monitored and appropriate action taken whenever required. Every issue has been dealt with in a proactive maner.
13 September 2018
We have found 'County Care' very kind and useful in all they do. The carers are very friendly, caring and helpful in all they do.
09 August 2017
The carers are really helpful and all often to do any jobs around the house if needed. Very friendly and helpful to my husband and instil confidence in him.
21 July 2017
Get off to a dodgy start but after a few weeks it all settled down. No complaints about carers they are all great.
28 June 2017
My dad is receiving outstanding care from County Care. They are extremely supportive of dad and ensure they are always meeting his needs. They are also an invaluable support to me offering useful and constructive advice as I navigate the world of dementia and Alzheimer's. The County Care carers are kind, compassionate, professional and completely trustworthy. I literally would not cope without them!