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Maple House, Kingswood Business Park, Holyhead Road, Albrighton, Wolverhampton, WV7 3AU
View Full Details of Care Cover 24/7Latest Reviews for Care Cover 24/7
19 March 2025
You have provided exceptional care for my dad in his final months, allowing him to remain in the comfort of his own home, just as he wished. Their compassionate and dedicated team went above and beyond, not only meeting his medical needs but also offering companionship, kindness, and unwavering support to both him and The caregivers were incredibly professional yet warm, treating my dad with dignity and respect at all times. They managed his medications, assisted with daily tasks, and provided comfort, making his fin weeks/days as peaceful and fulfilling as possible. Beyond their skilled care, the team became like family to us. They offered emotional support, checked in on us regularly, and reassured us during difficult moments. Their dedication made an immeasurable difference, giving us precious time with my dad without the constant worry of managing everything alone. Thanks especially to 3 members of staff in particular.
03 March 2025
Hurrah! for Care Cover 24/7, their carers always arriving on time and always cheerful. My wife has Alzheimer's, is bed-bound and has double incontinence. The carers usually manage to make her smile and laugh and despite her lack of conversation they always take the time to talk to her. They understand her changing needs and moods, never failing to look after her sensitively and notifying me of any particular issues and needs. Everything is done in a neat and tidy manner. As a service user you have no real opportunity to compare 'caring' organisations in a practical way but I am very happy that we are looked after by Care Cover 24/7.
20 February 2025
We have tried several care companies and Care Cover 24/7 are 10/10 for person centred care. Professionalism and training are provided to their staff. Tailoring to the service users' care plan. Communicating with families. Approachable senior staff and very professional.
23 July 2024
Care Cover always listens to my parents and my requests and are happy to change the care routine based on my observations and my parents changing requirements. I am very impressed with Care Cover's ability to tailor their care to the diabetic needs of my Father and to notify me of any issues as they happen. A good relationship has built up between Care Cover and my parents which means I can relax and trust Care Cover to handle any situation.
13 June 2024
I can say that the carers who visit twice a day at 10 AM to: Get my wife washed or showered and dressed into day clothes. To return at 6:30 PM - 7 PM to get her into night clothes. Have been very helpful, respectful, cheerful, and amendable to any toileting needs during their visits. The company Care Cover 24/7 is always available to deal with any care plan alterations I request if we are going out. I cannot fault the way the carers make my life easier and more bearable. I am the main carer for the rest of the day and night.
13 June 2024
I have received excellent help and support from the staff of my care company. The care staff always ask if there is anything else get can do to help me when they leave.
13 June 2024
Two carers 4x a day. Morning: most useful and most essential. Lunch: Bed making, exercise, patient conversation. Late afternoon: Toilet transfer if needed, patient conversation. Evening: Same as late afternoon. Most toilet transfers are done by me because the timing of carer visits seldom meets the client's needs. Overall useful but quite limited in meeting real client needs.
03 December 2018
My mother's carers are efficient, professional, warm and caring people. As well as looking after her physical needs, they chat with her and get to know her and she has lovely relationships with them. I am reassured that she is being looked after by professionals, and we all work well together to keep her healthy, safe and happy. We are very lucky.
03 December 2018
Courteous, polite and extremely caring. Empathetic and thoughtful. Aware of giving the client the ability to make their own decisions in relation to their daily care and requirements, but knowing when to cajole the client towards best practice and nutrition.
23 November 2018
An excellent service provider who seems to employ caring staff. Always happy to help and can be relied upon to turn up every day.
21 November 2018
All the carers are kind and thoughtful. Just as important, they are friendly.
20 November 2018
I find them so good and care taking and friendly.
Latest Reviews for Care Cover 24/7
19 March 2025
You have provided exceptional care for my dad in his final months, allowing him to remain in the comfort of his own home, just as he wished. Their compassionate and dedicated team went above and beyond, not only meeting his medical needs but also offering companionship, kindness, and unwavering support to both him and The caregivers were incredibly professional yet warm, treating my dad with dignity and respect at all times. They managed his medications, assisted with daily tasks, and provided comfort, making his fin weeks/days as peaceful and fulfilling as possible. Beyond their skilled care, the team became like family to us. They offered emotional support, checked in on us regularly, and reassured us during difficult moments. Their dedication made an immeasurable difference, giving us precious time with my dad without the constant worry of managing everything alone. Thanks especially to 3 members of staff in particular.
03 March 2025
Hurrah! for Care Cover 24/7, their carers always arriving on time and always cheerful. My wife has Alzheimer's, is bed-bound and has double incontinence. The carers usually manage to make her smile and laugh and despite her lack of conversation they always take the time to talk to her. They understand her changing needs and moods, never failing to look after her sensitively and notifying me of any particular issues and needs. Everything is done in a neat and tidy manner. As a service user you have no real opportunity to compare 'caring' organisations in a practical way but I am very happy that we are looked after by Care Cover 24/7.
20 February 2025
We have tried several care companies and Care Cover 24/7 are 10/10 for person centred care. Professionalism and training are provided to their staff. Tailoring to the service users' care plan. Communicating with families. Approachable senior staff and very professional.
23 July 2024
Care Cover always listens to my parents and my requests and are happy to change the care routine based on my observations and my parents changing requirements. I am very impressed with Care Cover's ability to tailor their care to the diabetic needs of my Father and to notify me of any issues as they happen. A good relationship has built up between Care Cover and my parents which means I can relax and trust Care Cover to handle any situation.
13 June 2024
I can say that the carers who visit twice a day at 10 AM to: Get my wife washed or showered and dressed into day clothes. To return at 6:30 PM - 7 PM to get her into night clothes. Have been very helpful, respectful, cheerful, and amendable to any toileting needs during their visits. The company Care Cover 24/7 is always available to deal with any care plan alterations I request if we are going out. I cannot fault the way the carers make my life easier and more bearable. I am the main carer for the rest of the day and night.
13 June 2024
I have received excellent help and support from the staff of my care company. The care staff always ask if there is anything else get can do to help me when they leave.
13 June 2024
Two carers 4x a day. Morning: most useful and most essential. Lunch: Bed making, exercise, patient conversation. Late afternoon: Toilet transfer if needed, patient conversation. Evening: Same as late afternoon. Most toilet transfers are done by me because the timing of carer visits seldom meets the client's needs. Overall useful but quite limited in meeting real client needs.
03 December 2018
My mother's carers are efficient, professional, warm and caring people. As well as looking after her physical needs, they chat with her and get to know her and she has lovely relationships with them. I am reassured that she is being looked after by professionals, and we all work well together to keep her healthy, safe and happy. We are very lucky.
03 December 2018
Courteous, polite and extremely caring. Empathetic and thoughtful. Aware of giving the client the ability to make their own decisions in relation to their daily care and requirements, but knowing when to cajole the client towards best practice and nutrition.
23 November 2018
An excellent service provider who seems to employ caring staff. Always happy to help and can be relied upon to turn up every day.
21 November 2018
All the carers are kind and thoughtful. Just as important, they are friendly.
20 November 2018
I find them so good and care taking and friendly.