Your Review & Ratings

We welcome reviews from home care service users/clients and their family/friends. Your review will help others to make an informed decision about the care provider they choose. If you have a serious allegation of negligence or wish to make a formal complaint please refer to our complaints page.


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Latest Reviews for Lotus Home Care Rotherham

stars
stars 04 February 2025
I want to do this commendation to certain staff members of Lotus Rotherham, unfortunately I cannot name them but in particular the two teams. They always treat my mum with respect and above all kindness. I would also like to add the person on the out-of-hours line on Friday night and Saturday 10th/11th Jan 2025 to this commendation. Any care providers don't always get the praise they deserve, but these guys do their very best with the resources they have. I have my own quite serious health issues at the moment and the weather has been extreme of late, yet I know mum is safe with them. Prior to Lotus as a family we had 2 other care companies which were far from being close to adequate but Lotus are worlds apart. My mother is 24/7 bed bound but those teams make sure Mum is heard and cared for and Mum seems happy, I love seeing her smile when they do her hair and they listen to her and have more patience than me finding something for her to watch. Thank you!
Review from V M (Daughter of Client/Service User)
stars
stars 11 December 2024
The help the staff showed my husband was very good. One of the carers came in to our home was very caring and helpful. Could not thank him enough.
Review from J H (Wife of Client/Service User)
stars
stars 20 December 2017
Very happy with Lotus Care and the care they have provided. The staff are very pleasant and respectful to not only our uncle but to us and our home. Would not hesitate to recommend this care provider.
Review from Jayne K (Niece of Client/Service User)
stars
stars 24 November 2017
Carers are very patient with mum she responds very well to them lovely carers.
Review from Julie T (Daughter of Client/Service User)
stars
stars 24 November 2017
Service has provided me with every support I need. Carers are friendly and polite and always someone at the end of the phone to help.
Review from Bev M (Client / Service User)