Submit a Review for Mayfair Homecare - Portsmouth
33 Kingston Crescent, 4th Floor Internet House, Portsmouth, PO2 8AA
View Full Details of Mayfair Homecare - PortsmouthLatest Reviews for Mayfair Homecare - Portsmouth
26 November 2024
I have been a service user with Mayfair now since January 2024. Ever since then, I have felt my confidence grow and also become a better version of myself. The carers are always polite, helpful and friendly, completing all the tasks I need with high competence, and have absolutely changed my life for the better. Being a part of Mayfair has allowed me to feel cared for and supported, but also allowed me to gain some independence for myself, and for that I am completely grateful. Office Staff are brilliant and thoughtful, always positive over the phone and lovely to speak to.
25 November 2024
Has greatly improved since two carers have been on the team, feel like I'm listened to. It's very important for me that my mum is in great hands as I'm not in the best of health and cannot be available 24/7.
26 February 2024
Mayfair Care are the best, they are always on time always wear their uniforms, interface themselves and do the jobs they are meant to do and if we have any trouble the office staff do their best to sort it out so Mayfair care is brilliant.
20 November 2020
Management is extremely poor. Carers seem under extreme time constraints so fail to complete tasks, rarely turn up on time (if at all) and neglect vital care issues. Managers promise to address problems but don't, they pay lip service only, promising to rectify problems but failing to. We used Mayfair for many years fearing that there were worse care providers out there however eventually the service was so poor and managers were simply telling lies when replying to complaints, therefore, we ended the arrangement for them to provide care to our family. This was the best thing we ever did as the care we received from Mayfair versus the care we now receive from the company we swapped to is incomparable. We now realise just how poor Mayfair are as a care provider. We'd suggest anyone considering Mayfair to look elsewhere, they are an extremely poorly run company.
23 April 2020
I cannot recommend this organisation highly enough. They cared for my wife for 12 months during 2018 - 2019 and they could not have treated her any better. Each and every one of them, male, female, young and not so young, treated her as if she was their own mother. The compassion which flowed from them during the whole period of care was overwhelming, I didn't realise that such feelings still existed in this hard world today. Some of their staff even came and paid their respects at her funeral and expressed the condolences of every one of their colleagues. If you want excellent care for yourself or a loved one the Mayfair Homecare is the place to go.
Latest Reviews for Mayfair Homecare - Portsmouth
26 November 2024
I have been a service user with Mayfair now since January 2024. Ever since then, I have felt my confidence grow and also become a better version of myself. The carers are always polite, helpful and friendly, completing all the tasks I need with high competence, and have absolutely changed my life for the better. Being a part of Mayfair has allowed me to feel cared for and supported, but also allowed me to gain some independence for myself, and for that I am completely grateful. Office Staff are brilliant and thoughtful, always positive over the phone and lovely to speak to.
25 November 2024
Has greatly improved since two carers have been on the team, feel like I'm listened to. It's very important for me that my mum is in great hands as I'm not in the best of health and cannot be available 24/7.
26 February 2024
Mayfair Care are the best, they are always on time always wear their uniforms, interface themselves and do the jobs they are meant to do and if we have any trouble the office staff do their best to sort it out so Mayfair care is brilliant.
20 November 2020
Management is extremely poor. Carers seem under extreme time constraints so fail to complete tasks, rarely turn up on time (if at all) and neglect vital care issues. Managers promise to address problems but don't, they pay lip service only, promising to rectify problems but failing to. We used Mayfair for many years fearing that there were worse care providers out there however eventually the service was so poor and managers were simply telling lies when replying to complaints, therefore, we ended the arrangement for them to provide care to our family. This was the best thing we ever did as the care we received from Mayfair versus the care we now receive from the company we swapped to is incomparable. We now realise just how poor Mayfair are as a care provider. We'd suggest anyone considering Mayfair to look elsewhere, they are an extremely poorly run company.
23 April 2020
I cannot recommend this organisation highly enough. They cared for my wife for 12 months during 2018 - 2019 and they could not have treated her any better. Each and every one of them, male, female, young and not so young, treated her as if she was their own mother. The compassion which flowed from them during the whole period of care was overwhelming, I didn't realise that such feelings still existed in this hard world today. Some of their staff even came and paid their respects at her funeral and expressed the condolences of every one of their colleagues. If you want excellent care for yourself or a loved one the Mayfair Homecare is the place to go.