Submit a Review for A & T Caring Services - Domiciliary and Live - In Care (Bracknell, Crowthorne, Sandhurst, Warfield and Ascot)
Venture House, 2 Arlington Square, Downshire Way, Bracknell, RG12 1WA
View Full Details of A & T Caring Services - Domiciliary and Live - In Care (Bracknell, Crowthorne, Sandhurst, Warfield and Ascot)Latest Reviews for A & T Caring Services - Domiciliary and Live - In Care (Bracknell, Crowthorne, Sandhurst, Warfield and Ascot)
21 November 2024
Overall, I am satisfied with the service that I receive from A & T. The one thing that I do find frustrating is the fact that on several occasions in the last year, the carer has not turned up until 11 am (on one occasion it was 11:15). In future, I would prefer the carer to arrive no later than 10:00 am. Otherwise, I have no complaints.
29 October 2024
Communication is excellent with the care providers. They are very good at passing on concerns and the patience the carers show is exemplary. Their client receives very good personal care from them, her needs are always understood and met. I am grateful to the company for all it does.
27 June 2024
Very good.
18 August 2023
A & T Caring Services were a bright light in very dim times. My nan got to a stage where she needed constant home care and the manager at A & T along with the rest of her team provided a safe loving environment for my nan, one in which I was happy and confident that she was being looked after in every aspect of her needs.
14 August 2023
All the carers have been very good with my mother’s needs. They have been caring and diligent. Keeping me informed if there were any issues or clarity required and always checking on her needs. She became even more dependent on them after her second fall and hip operation and they did not let her down! There were a couple of times when she needed an ambulance and they made sure she was as comfortable as possible and called the ambulance and me. As I live some distance away this was very helpful and reassuring. This is my first experience of a care agency and I would definitely recommend them.
12 May 2023
I love how my mom and dad have the best care provider, they are caring and good with them. Also very nice and are the best at what they do. I love how they care about their company a lot.
12 January 2023
Overall no concerns, any problems are dealt with professionally and promptly. My wife is happy and well looked after so as a rule of thumb this helps me to relax knowing that she is safe and secure in her home.
20 July 2021
We recently had A & T Caring Services - Domiciliary and Live - In Care for my Mum after a hospital visit and to take over after the initial council help. We were a little anxious after the council carers had been removed as Mum had got on so well with them. I have to say A & T were brilliant at taking on the care package and were a level above anything from the council carers. They explained everything they were doing each day and made Mum feel incredibly safe, relaxed and comfortable. The number one thing that pleased me the most was the respect they showed my Mum and also how they interacted with the rest of the family. A great company with great ethics!
17 November 2020
My family are incredibly grateful to the wonderful staff at A & T Caring Services. Our mother was diagnosed with cancer in May during a very difficult time, with the pandemic raging all around us. My mother's earnest desire was to remain in her own home and the staff at A & T Caring Services made that possible. Even though it was an incredibly stressful time the staff were always cheerful and jolly and made our mother smile each day. They grew to know her intimately over the course of her illness and it truly felt as if they were caring for a member of their own family. I am often moved to tears when I think of the special care they gave her, quite above and beyond our expectations. They were patient, kind and compassionate. They rushed to our assistance whenever something unusual occurred and made sure that Mum was as comfortable and happy. We will never be able to thank them for their kindness, but we will never forget it.
17 November 2020
Very friendly and helpful staff.
03 August 2020
Thank you for your care of Dad for the short time he was with you. The carers were friendly and engaged Dad with the care they provided. The carers and management staff worked well with our family, were polite and respectful of our needs. I've fed back to the management some improvements needed for timings/scheduling of care staff and availability of the admin team.
29 July 2020
A & T provide a comprehensive and professional service to look after your loved ones. The carers are kind, hardworking and got on well with mum. They do housework and deal with doctors and medicines too. I have no complaints.
11 June 2020
During the few months that A & T Caring Services looked after my mum, I found them to be very professional and extremely helpful. Mum looked forward to their visits each day and when we regularly spoke to each other on the phone, she had nothing but praise for them. They treated her with kindness and dignity, which was so important for me, knowing that I could not travel the long distance to visit her because of the COVID-19 crisis. The manager kept me constantly updated and when any issues or concerns regarding Mum's care arose, these were received with respect and open to discussion, then dealt with in a prompt and efficient manner. I would definitely recommend A & T Caring Services to anyone who needs carers for their loved one.
03 June 2020
I have depression and anxiety issues. My carers are always cheerful and they help me to be happy and positive with their loving care and attention.
19 May 2020
A & T Caring have helped look after my wife for over a year. I have found them competent, professional and helpful. Small problems that occurred were amicably sorted very quickly. Over this period the Carers have become like friends.
14 May 2020
My mum has a living carer and without her and the team, we would have struggled to keep her safe and looked after with professional care. She receives freshly cooked meals every day, home is kept clean and tidy, taken out regularly. The team always keeps me informed of any issues or health problems that mum may have. Mum is always very happy when we visit, this organisation comes highly recommended.
14 May 2020
The level of care provided by this agency has been exceptional! They have provided home care for my mother for the last 8-months and we have found them to be far better than what we had expected. I am sure that my mother can be a challenging client but they have always treated her with kindness and dignity, going out of their way to help her and cater for her needs. The manager clearly communicates any issues that need our input but not those that don't, giving us peace of mind that she is being well cared for. We are very grateful for all that they do and thoroughly recommend them and the services they provide - thank you!
29 April 2020
The care my Mother received was good if there were problems they were very good at letting me know. The only concern I had was their timekeeping was not consistent. My Mother never knew what time they were coming as it varied from day to day, when you are elderly they watch the time.
29 April 2020
A & T are an amazing caring team. All their Carers made us feel that we were valued and mattered greatly. We looked forward to their daily visits. They were very professional but also made their caring very personal. I have every confidence in recommending them.
29 April 2020
A & T carers have been looking after our elderly Mum. They have helped us greatly with home care. Despite the COVID-19 virus, they have continued to look after her under difficult circumstances. We have been very happy with your service.
Latest Reviews for A & T Caring Services - Domiciliary and Live - In Care (Bracknell, Crowthorne, Sandhurst, Warfield and Ascot)
21 November 2024
Overall, I am satisfied with the service that I receive from A & T. The one thing that I do find frustrating is the fact that on several occasions in the last year, the carer has not turned up until 11 am (on one occasion it was 11:15). In future, I would prefer the carer to arrive no later than 10:00 am. Otherwise, I have no complaints.
29 October 2024
Communication is excellent with the care providers. They are very good at passing on concerns and the patience the carers show is exemplary. Their client receives very good personal care from them, her needs are always understood and met. I am grateful to the company for all it does.
27 June 2024
Very good.
18 August 2023
A & T Caring Services were a bright light in very dim times. My nan got to a stage where she needed constant home care and the manager at A & T along with the rest of her team provided a safe loving environment for my nan, one in which I was happy and confident that she was being looked after in every aspect of her needs.
14 August 2023
All the carers have been very good with my mother’s needs. They have been caring and diligent. Keeping me informed if there were any issues or clarity required and always checking on her needs. She became even more dependent on them after her second fall and hip operation and they did not let her down! There were a couple of times when she needed an ambulance and they made sure she was as comfortable as possible and called the ambulance and me. As I live some distance away this was very helpful and reassuring. This is my first experience of a care agency and I would definitely recommend them.
12 May 2023
I love how my mom and dad have the best care provider, they are caring and good with them. Also very nice and are the best at what they do. I love how they care about their company a lot.
12 January 2023
Overall no concerns, any problems are dealt with professionally and promptly. My wife is happy and well looked after so as a rule of thumb this helps me to relax knowing that she is safe and secure in her home.
20 July 2021
We recently had A & T Caring Services - Domiciliary and Live - In Care for my Mum after a hospital visit and to take over after the initial council help. We were a little anxious after the council carers had been removed as Mum had got on so well with them. I have to say A & T were brilliant at taking on the care package and were a level above anything from the council carers. They explained everything they were doing each day and made Mum feel incredibly safe, relaxed and comfortable. The number one thing that pleased me the most was the respect they showed my Mum and also how they interacted with the rest of the family. A great company with great ethics!
17 November 2020
My family are incredibly grateful to the wonderful staff at A & T Caring Services. Our mother was diagnosed with cancer in May during a very difficult time, with the pandemic raging all around us. My mother's earnest desire was to remain in her own home and the staff at A & T Caring Services made that possible. Even though it was an incredibly stressful time the staff were always cheerful and jolly and made our mother smile each day. They grew to know her intimately over the course of her illness and it truly felt as if they were caring for a member of their own family. I am often moved to tears when I think of the special care they gave her, quite above and beyond our expectations. They were patient, kind and compassionate. They rushed to our assistance whenever something unusual occurred and made sure that Mum was as comfortable and happy. We will never be able to thank them for their kindness, but we will never forget it.
17 November 2020
Very friendly and helpful staff.
03 August 2020
Thank you for your care of Dad for the short time he was with you. The carers were friendly and engaged Dad with the care they provided. The carers and management staff worked well with our family, were polite and respectful of our needs. I've fed back to the management some improvements needed for timings/scheduling of care staff and availability of the admin team.
29 July 2020
A & T provide a comprehensive and professional service to look after your loved ones. The carers are kind, hardworking and got on well with mum. They do housework and deal with doctors and medicines too. I have no complaints.
11 June 2020
During the few months that A & T Caring Services looked after my mum, I found them to be very professional and extremely helpful. Mum looked forward to their visits each day and when we regularly spoke to each other on the phone, she had nothing but praise for them. They treated her with kindness and dignity, which was so important for me, knowing that I could not travel the long distance to visit her because of the COVID-19 crisis. The manager kept me constantly updated and when any issues or concerns regarding Mum's care arose, these were received with respect and open to discussion, then dealt with in a prompt and efficient manner. I would definitely recommend A & T Caring Services to anyone who needs carers for their loved one.
03 June 2020
I have depression and anxiety issues. My carers are always cheerful and they help me to be happy and positive with their loving care and attention.
19 May 2020
A & T Caring have helped look after my wife for over a year. I have found them competent, professional and helpful. Small problems that occurred were amicably sorted very quickly. Over this period the Carers have become like friends.
14 May 2020
My mum has a living carer and without her and the team, we would have struggled to keep her safe and looked after with professional care. She receives freshly cooked meals every day, home is kept clean and tidy, taken out regularly. The team always keeps me informed of any issues or health problems that mum may have. Mum is always very happy when we visit, this organisation comes highly recommended.
14 May 2020
The level of care provided by this agency has been exceptional! They have provided home care for my mother for the last 8-months and we have found them to be far better than what we had expected. I am sure that my mother can be a challenging client but they have always treated her with kindness and dignity, going out of their way to help her and cater for her needs. The manager clearly communicates any issues that need our input but not those that don't, giving us peace of mind that she is being well cared for. We are very grateful for all that they do and thoroughly recommend them and the services they provide - thank you!
29 April 2020
The care my Mother received was good if there were problems they were very good at letting me know. The only concern I had was their timekeeping was not consistent. My Mother never knew what time they were coming as it varied from day to day, when you are elderly they watch the time.
29 April 2020
A & T are an amazing caring team. All their Carers made us feel that we were valued and mattered greatly. We looked forward to their daily visits. They were very professional but also made their caring very personal. I have every confidence in recommending them.
29 April 2020
A & T carers have been looking after our elderly Mum. They have helped us greatly with home care. Despite the COVID-19 virus, they have continued to look after her under difficult circumstances. We have been very happy with your service.