Your Review & Ratings

We welcome reviews from home care service users/clients and their family/friends. Your review will help others to make an informed decision about the care provider they choose. If you have a serious allegation of negligence or wish to make a formal complaint please refer to our complaints page.


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How would you rate the Home Care Provider on the following? (Please give your true thoughts for each category, this feedback will help the provider and those looking for similar care)

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Review from () published on XX XXXX 202X

Overall Experience:  stars

Staff stars
Care / Support stars
Management stars
Treated with Dignity stars
Value for Money stars

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Latest Reviews for 24/7 Helping Hands Service Ltd

stars
stars 05 February 2025
24/7 are a friendly very well ran company, nothing was to much trouble in extra support when needed. The careers that cared for my dad were all lovely, kind, considerate and efficient and my dad really liked all.
Review from Lyn G (Daughter of Client/Service User)
stars
stars 08 January 2025
These carers go beyond expectations of their care, support and observations of what is needed to ensure my husband's needs are met and also allowing me to be completely comfortable when I'm not there! They are a lovely, friendly group of people who I now class as friends as well. Very thorough, dedicated and reliable. They listen well and are approachable if we need to alter anything. Thanks.
Review from Angela H (Wife of Client/Service User)
stars
stars 11 September 2024
My dad always seems pleased with the service and enjoys the company of the staff. He says they always do what he asks them. Always show him respect. We have only just started using carers and I feel relaxed when I know they are helping me look after Dad.
Review from A S (Daughter of Client/Service User)
stars
stars 19 June 2024
Service has been very satisfactory. Carers are good at their job. Timekeeping has been very good. I relate to the carers and the owners very well.
Review from Nick N (Client / Service User)
stars
stars 31 May 2024
Carers are always on time and respectful of my husband's needs. They treat him with dignity and are very friendly and helpful.
Review from S W (Wife of Client/Service User)
stars
stars 31 May 2024
I am happy with the service.
Review from Satish B (Husband of Client/Service User)
stars
stars 31 May 2024
Carers are friendly and caring.
Review from C S (Client / Service User)
stars
stars 29 June 2023
My mother has been looked after brilliantly and reliably by this company for eight years with a slow decline of dementia. May this year, she was ebbing away, nearly age 98 and treated with kindness, professionalism and standing with the family at this sad time.
Review from Brenda B (Daughter of Client/Service User)