Latest Reviews for Abbeyfield Care at Home at Hope Bank View, Sunderland
06 February 2023
Very poor management. My father was in Hope Bank View from 2018 until
2022, his overall care was average at best. My own personal experience
with certain members of staff and management was abhorrent. The
complaints procedure was inept and it took management far too long to
deal with simple complaints. There were serious failings along with a
lack of basic care throughout my father's stay.
Latest Reviews for Abbeyfield Care at Home at Hope Bank View, Sunderland
06 February 2023
Very poor management. My father was in Hope Bank View from 2018 until
2022, his overall care was average at best. My own personal experience
with certain members of staff and management was abhorrent. The
complaints procedure was inept and it took management far too long to
deal with simple complaints. There were serious failings along with a
lack of basic care throughout my father's stay.