Your Review & Ratings

We welcome reviews from home care service users/clients and their family/friends. Your review will help others to make an informed decision about the care provider they choose. If you have a serious allegation of negligence or wish to make a formal complaint please refer to our complaints page.


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How would you rate the Home Care Provider on the following? (Please give your true thoughts for each category, this feedback will help the provider and those looking for similar care)

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Latest Reviews for Age UK Wakefield District - Home Support Services

stars
stars 10 March 2025
We used Age UK Wakefield for a few months to help support my mum with daily living. There was good and bad The team that does the support work are amazing; most of the carers did their job well, and they were all friendly and supportive. My mum thought highly of most of them. The admin is shocking! I can't recall one interaction of many that they actually got right without me having to point out an error, some of them major, like chasing for non-payment despite having been paid weeks before.
Review from R P (Daughter of Client/Service User)