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Unit A Manor Farm Barns, Selsey Road, Chichester, PO20 7PL
View Full Details of Artius Care LtdLatest Reviews for Artius Care Ltd
13 January 2025
The care my aunt received throughout the duration of her time with Artius Care was nothing short of amazing. Towards the end of her life, her needs became more challenging and we as a family turned to Artius in our hour of need. From the moment we had the first phone call I felt at ease. It meant our lives could carry on without hindering my aunt's care. I knew she was in safe hands and nothing was ever too much to ask. From the office staff to the carers on the front line, every single person I had interacted with made me feel heard, respected and reminded me why choosing the right care company that actually cares is so vital. I really did feel as if they treated my aunt as if she were their own family member. Thank you Artius.
28 December 2024
My mother was a client of Artius Care for just over two years from 2022 to 2024. The service provided was reliable and the quality OK but dependent on the personalities of the individual staff members. However, the quality of care declined over time and some of my mother's needs that were deemed to be no problem at the time of assessment were disregarded later; my mother was pressured to accept compromises that she felt uncomfortable with, so I had to contact the office frequently. It is worth noting that when phoning this company it is existing customers who are required to wait the longest, while potential new customers press 1. The office staff were rude and one of them even shouted at me on the phone. Several carers confirmed my suspicion that Artius office staff shouted at them and generally treated carers badly, hence the high staff fluctuation rate. My mother now receives care from a different, cheaper care company and wishes she had been with them from the beginning.
01 April 2024
Artius Care has been a true blessing for both my grandmother and grandfather. Not only have they provided exceptional care for my grandfather, but their support has also alleviated the burden on my grandmother, allowing her to rest easy knowing that her beloved husband is in capable hands. The caregivers at Artus Care not only tended to my grandfather's needs with skill and compassion but also offered invaluable support and companionship to my grandmother, brightening her days as well. Their dedication to enhancing the quality of life for both of my grandparents has been remarkable. Artius Care has truly become an indispensable part of our family, and we are forever grateful for their unwavering commitment and kindness. Thank you, Artus Care, for making a positive difference in the lives of my grandparents.
22 June 2023
As we are new to the company, only since April. I don't have a great experience with carers. It takes time to learn what is expected and what is given. So far I find it a great comfort having to deal with a sick husband. It is only once a day but that carries out the tasks needed. It is good to get advice about his problems and there are many.
05 June 2023
Very happy with the good service received.
15 March 2023
Artius Care has been looking after my husband for close to two years. He has gone from being fairly mobile to bed bound and unable to move independently. The carers have adapted brilliantly to his needs, making useful suggestions to aid his daily life. They are pleasant, polite and punctual.
01 March 2023
Cannot praise Artius Care enough for the care they provided for my bedbound husband. Really friendly caring people, always polite and professional, but able to engage with friendly banter, which my husband absolutely loved, whilst treating us both (and our home) with the utmost respect. Sadly, my husband passed away much quicker than anticipated, but the care he received in the short time given was just perfect in every way. Highly recommended. Thank you all.
22 February 2023
Since using your staff I have found all of them most helpful and kind in every visit.
08 February 2023
My Auntie is happy with you all that help and we as a family are happy. We thank you all. Your visits are much quicker than the stated time on the rota but if your work is done and care we are happy with the service you have given and provided. I have met most of the carers and I like you all, the office staff are always polite and caring as well as the carers that do the visits. Thanks all.
28 March 2022
I found it very difficult to find care for my son someone told me about Artius and the manager came the same day to interview us on a Thursday and was able to help from Monday. I have found them to be very reliable and each person caring, kind, respectful and a pleasure to have in the house, especially with not being able to go out. Artius always try to accommodate you if you need care.
24 January 2022
Extremely pleased with the care my husband received from very warm, kind, patient, gentle people. They were also punctual, and if any changes had to be made we were informed promptly by telephone or email.
06 January 2022
Very good, very happy.
27 August 2021
The standard of care and consideration shown to my wife on every occasion was of the highest standard. Extremely pleased with the carers and their attitude shown to both of us.
26 August 2021
Very happy with the care provided. Carers diligent and very cheerful. I have been shown the high standing of the caring staff at all times. Overall extremely happy and grateful to the staff.
10 August 2021
Excellent and very professional, caring staff. Very friendly and willing to help in any way they can. Could not wish for any better.
18 May 2021
We are hugely impressed with the thoughtfulness and compassion of your young and enthusiastic staff. Keen as mustard! And genuinely caring.
22 April 2021
All the staff who come to help are very kind and pleasant. They make me a drink, make my lunch for me and take me out for walks. They help me with my washing and ask if there is anything else they can do. They are really helpful.
31 March 2021
The carers are helpful and considerate always polite and punctual, arriving at the visit. Spend time talking during the visit and help with tasks we need doing.
23 March 2021
Cannot fault the treatment received. All the carers are kind and considerate and treat my husband with dignity. They also show a lot of patience.
09 March 2021
I have never had any dealings with Care providers until my Brother-in-Law (widower) became very unwell with Cancer and help was required on a daily basis at home. I was very concerned with 'strangers' coming into his home but need not have worried. All the carers were extremely kind and respectful, always very cheerful, positive and caring. They carried out any duty that was required of them in a very professional manner. When asked to prepare a meal, they left the kitchen in a spotless condition throughout. They were happy to do anything that would help and always managed to have time to chat and have a joke before they left. I would recommend Artius Care to anyone with similar needs.
Latest Reviews for Artius Care Ltd
13 January 2025
The care my aunt received throughout the duration of her time with Artius Care was nothing short of amazing. Towards the end of her life, her needs became more challenging and we as a family turned to Artius in our hour of need. From the moment we had the first phone call I felt at ease. It meant our lives could carry on without hindering my aunt's care. I knew she was in safe hands and nothing was ever too much to ask. From the office staff to the carers on the front line, every single person I had interacted with made me feel heard, respected and reminded me why choosing the right care company that actually cares is so vital. I really did feel as if they treated my aunt as if she were their own family member. Thank you Artius.
28 December 2024
My mother was a client of Artius Care for just over two years from 2022 to 2024. The service provided was reliable and the quality OK but dependent on the personalities of the individual staff members. However, the quality of care declined over time and some of my mother's needs that were deemed to be no problem at the time of assessment were disregarded later; my mother was pressured to accept compromises that she felt uncomfortable with, so I had to contact the office frequently. It is worth noting that when phoning this company it is existing customers who are required to wait the longest, while potential new customers press 1. The office staff were rude and one of them even shouted at me on the phone. Several carers confirmed my suspicion that Artius office staff shouted at them and generally treated carers badly, hence the high staff fluctuation rate. My mother now receives care from a different, cheaper care company and wishes she had been with them from the beginning.
01 April 2024
Artius Care has been a true blessing for both my grandmother and grandfather. Not only have they provided exceptional care for my grandfather, but their support has also alleviated the burden on my grandmother, allowing her to rest easy knowing that her beloved husband is in capable hands. The caregivers at Artus Care not only tended to my grandfather's needs with skill and compassion but also offered invaluable support and companionship to my grandmother, brightening her days as well. Their dedication to enhancing the quality of life for both of my grandparents has been remarkable. Artius Care has truly become an indispensable part of our family, and we are forever grateful for their unwavering commitment and kindness. Thank you, Artus Care, for making a positive difference in the lives of my grandparents.
22 June 2023
As we are new to the company, only since April. I don't have a great experience with carers. It takes time to learn what is expected and what is given. So far I find it a great comfort having to deal with a sick husband. It is only once a day but that carries out the tasks needed. It is good to get advice about his problems and there are many.
05 June 2023
Very happy with the good service received.
15 March 2023
Artius Care has been looking after my husband for close to two years. He has gone from being fairly mobile to bed bound and unable to move independently. The carers have adapted brilliantly to his needs, making useful suggestions to aid his daily life. They are pleasant, polite and punctual.
01 March 2023
Cannot praise Artius Care enough for the care they provided for my bedbound husband. Really friendly caring people, always polite and professional, but able to engage with friendly banter, which my husband absolutely loved, whilst treating us both (and our home) with the utmost respect. Sadly, my husband passed away much quicker than anticipated, but the care he received in the short time given was just perfect in every way. Highly recommended. Thank you all.
22 February 2023
Since using your staff I have found all of them most helpful and kind in every visit.
08 February 2023
My Auntie is happy with you all that help and we as a family are happy. We thank you all. Your visits are much quicker than the stated time on the rota but if your work is done and care we are happy with the service you have given and provided. I have met most of the carers and I like you all, the office staff are always polite and caring as well as the carers that do the visits. Thanks all.
28 March 2022
I found it very difficult to find care for my son someone told me about Artius and the manager came the same day to interview us on a Thursday and was able to help from Monday. I have found them to be very reliable and each person caring, kind, respectful and a pleasure to have in the house, especially with not being able to go out. Artius always try to accommodate you if you need care.
24 January 2022
Extremely pleased with the care my husband received from very warm, kind, patient, gentle people. They were also punctual, and if any changes had to be made we were informed promptly by telephone or email.
06 January 2022
Very good, very happy.
27 August 2021
The standard of care and consideration shown to my wife on every occasion was of the highest standard. Extremely pleased with the carers and their attitude shown to both of us.
26 August 2021
Very happy with the care provided. Carers diligent and very cheerful. I have been shown the high standing of the caring staff at all times. Overall extremely happy and grateful to the staff.
10 August 2021
Excellent and very professional, caring staff. Very friendly and willing to help in any way they can. Could not wish for any better.
18 May 2021
We are hugely impressed with the thoughtfulness and compassion of your young and enthusiastic staff. Keen as mustard! And genuinely caring.
22 April 2021
All the staff who come to help are very kind and pleasant. They make me a drink, make my lunch for me and take me out for walks. They help me with my washing and ask if there is anything else they can do. They are really helpful.
31 March 2021
The carers are helpful and considerate always polite and punctual, arriving at the visit. Spend time talking during the visit and help with tasks we need doing.
23 March 2021
Cannot fault the treatment received. All the carers are kind and considerate and treat my husband with dignity. They also show a lot of patience.
09 March 2021
I have never had any dealings with Care providers until my Brother-in-Law (widower) became very unwell with Cancer and help was required on a daily basis at home. I was very concerned with 'strangers' coming into his home but need not have worried. All the carers were extremely kind and respectful, always very cheerful, positive and caring. They carried out any duty that was required of them in a very professional manner. When asked to prepare a meal, they left the kitchen in a spotless condition throughout. They were happy to do anything that would help and always managed to have time to chat and have a joke before they left. I would recommend Artius Care to anyone with similar needs.