Submit a Review for PCS (Personal Care Services) Ltd
West Lancashire Investment Centre, Maple View, White Moss Business Park, Skelmersdale, WN8 9TG
View Full Details of PCS (Personal Care Services) LtdLatest Reviews for PCS (Personal Care Services) Ltd
10 March 2025
These beautiful people have been taking care of me for a while now. They are friendly, kind, caring and professional people who I feel completely safe with. They even take care of my two service dogs. Service with a smile. More than happy with the service I get. Thank you to all the carers that continue to take care of me. Would highly recommend.
16 January 2025
I am very happy with the care I have been receiving since May.
13 January 2025
Mum's been with PCS for nearly two years now and she has some lovely carers who look after her and have got to know her well. She has some complex needs regarding medication and diet and her regular carers have done a great job accommodating her needs. Thanks also to the team in the office who are always on hand to take my calls and deal with my concerns.
29 November 2024
PCS over the past months have provided excellent professional care. Our primary carer is completely professional, caring, efficient and totally engages with my wife with humour and interest. She is highly trained and is fully aware of the need to top up medication, toiletries and continence requirements. She is more like a family member than a carer. Subsequent carers are also of a high standard. Managment are always willing to meet our needs and willing to change our calls to facilitate trips out. Following an accident, care for myself was exemplary.
29 November 2024
My carer has now been coming for over 12 months and we have developed a routine. If any changes need to be made, she makes the necessary change and remembers it. She is very quick and efficient, pleasant and nothing is too much trouble. I highly recommend her.
19 November 2024
After a bit of a shaky start we are now very happy with our regular carers, they are pleasant, polite and provide a great service. They are always very helpful and cheerful and my husband actually looks forward to their visits which wasn't the case when care first became necessary! Continuity is key I believe and in the main, this has now been achieved by the allocations team who do a great job under what must sometimes be challenging conditions.
12 November 2024
As a long-time client, my Mum considers her PCS carers to be very much her friends now. They always treat my Mum with sensitivity (and humour when needed!). I can always rely on support from the team and this has helped me to help my Mum, who can be quite an anxious lady. It is fantastic to see Mum so settled and know she is so well looked after.
06 November 2024
My few words unfortunately cannot do justice to my PCS Carer's and management team, who have become my very good friends and have helped me through troubled times. Their professionalism and care go above and beyond my expectations and I look forward to their visits that brighten up my life alone on lonely days. I am assured by PCS they will look after and care for me for as long as I am able to stay in my home and that means a great deal to me taking a weight off my mind. Many thanks to all at PCS Carers.
21 March 2024
I wish to thank all the staff at Personal Care Services. My mum received wonderful friendly people coming to her, especially one staff member who treated my mum like her own. She wasn’t with you long but they all took the time and patience needed for her needs and I will be ever thankful for that.
30 August 2023
We used PCS (Personal Care Services) Ltd whilst on a week's break to the area, this was to help with my 86 year old mum's care needs. The care given by all the team was exceptional and second to none. The management kept us informed throughout and went above and beyond our expectations. I would highly recommend this company.
26 July 2023
Absolutely exceptional service was provided from explaining the support that could be provided when trying to navigate my way through the care system for my father who needed end-of-life care at home. The care provided was exceptional, considerate and professional at every point. All of the team were thoughtful and caring and provided me with all of the information that I needed when his health deteriorated. I would highly recommend it to anyone who requires at-home care themselves or for a family member. I can’t thank them enough.
19 June 2023
This is the second period I have used PCS for care. I would like to say that my care is always of a high standard. My dignity and feelings are always cared for. Having been a nurse for 35 years I am totally in awe of the carers knowledge and practical abilities. I would also like to say that having such care has given me my sense of being and confidence again. I would like to thank all my carers who, both myself and my family, see as friends and as extended family.
17 May 2023
I look forward to my carer's visits every day. They are such a lovely, helpful group, and nothing is too much trouble. With me being housebound, it's so important to meet all these lovely carers day after day.
16 May 2023
I have received care from January 2023. All the carers do an excellent job, always greet me with 'How are you?' They make sure I am washed and dressed with no rush, they do go the extra mile. All of the carers ask have I got everything I need for the day and at night when they put me to bed they make sure I have a drink and phone and tv remote, what more could I ask for? Just like to say PCS also visited my husband from November 2016 until January 2022, when he had to go to a nursing home due to vascular dementia and the care he received then was truly amazing.
12 May 2023
My mum was very reluctant to have any care help as she is very independent but the suggestion by PCS to drip feed carers into mums day has worked really well. The team have been really lovely to her since we started the care package last year. Her recent fall has changed her needs and the team have responded very quickly to increase the visits which has helped me enormously to know that she has some additional help. I've found everyone very professional yet still maintaining a lovely homely feel. Wouldn't hesitate to recommend.
11 May 2023
Fantastic carers enter my mum's house every day and they go above and beyond their duties, they make all my mum's meals, wash the pots and make my mum's life lovely. My mum's carers in the morning wash her hair and make her look lovely and her clothes are changed every day.
01 May 2023
My husband returned home from hospital in January 2023 after suffering a severe stroke. For three months the team from Personal Care Services has supported and helped my husband each morning with washing and dressing and they have never let us down. A number of carers have visited our home and each and every one of them has provided excellent and efficient care to my husband. We have really appreciated all that the staff have done for us, they have all been very pleasant, friendly, kind and caring and we would have no hesitation in using the services of PCS again should the need arise in the future.
03 March 2022
PCS have been providing 4 times daily home care visits for my mum from June 2021 until February 2022, when she went into residential care. During that time she received consistently good home care input. This has given me, her daughter, peace of mind and allowed me to help my mum in other areas. All the visiting PCS care staff have been friendly and respectful with my mum which has helped her to accept that carer help was a positive impact on her life. Thank you to all the care staff who have visited my mum, you’ve made a big difference to both our lives.
03 March 2022
I have no words to fully describe the level of absolute professionalism, love, care, empathy and hope that this organisation brought to our home during my late wife’s most desperate hours. I have absolutely no reservations in recommending this care provider. The manager / owner of this organisation is of the highest calibre humanity can offer and in my opinion was a heaven send in our darkest hour. I will never forget.
23 February 2022
All the team have been brilliant with my mother in law, from the beginning when needs were assessed it was great to have their professional guidance. As her health improved, together PCS and I reviewed her needs and adjusted her care package accordingly. Everything they suggested was in the best interests of my mother in law. As for the carers they are just brilliant, always on time, nothing is too much trouble. They take time with her, they stay and have a chat when they know she is lonely. They have become her friends. I must also say that if for any reason they don't stay for the agreed allocation of time (this will be guided by my mother in law!) the monthly invoice reflects this, amazing. Our 1st experience of care service and boy did we drop lucky with PCS!
Latest Reviews for PCS (Personal Care Services) Ltd
10 March 2025
These beautiful people have been taking care of me for a while now. They are friendly, kind, caring and professional people who I feel completely safe with. They even take care of my two service dogs. Service with a smile. More than happy with the service I get. Thank you to all the carers that continue to take care of me. Would highly recommend.
16 January 2025
I am very happy with the care I have been receiving since May.
13 January 2025
Mum's been with PCS for nearly two years now and she has some lovely carers who look after her and have got to know her well. She has some complex needs regarding medication and diet and her regular carers have done a great job accommodating her needs. Thanks also to the team in the office who are always on hand to take my calls and deal with my concerns.
29 November 2024
PCS over the past months have provided excellent professional care. Our primary carer is completely professional, caring, efficient and totally engages with my wife with humour and interest. She is highly trained and is fully aware of the need to top up medication, toiletries and continence requirements. She is more like a family member than a carer. Subsequent carers are also of a high standard. Managment are always willing to meet our needs and willing to change our calls to facilitate trips out. Following an accident, care for myself was exemplary.
29 November 2024
My carer has now been coming for over 12 months and we have developed a routine. If any changes need to be made, she makes the necessary change and remembers it. She is very quick and efficient, pleasant and nothing is too much trouble. I highly recommend her.
19 November 2024
After a bit of a shaky start we are now very happy with our regular carers, they are pleasant, polite and provide a great service. They are always very helpful and cheerful and my husband actually looks forward to their visits which wasn't the case when care first became necessary! Continuity is key I believe and in the main, this has now been achieved by the allocations team who do a great job under what must sometimes be challenging conditions.
12 November 2024
As a long-time client, my Mum considers her PCS carers to be very much her friends now. They always treat my Mum with sensitivity (and humour when needed!). I can always rely on support from the team and this has helped me to help my Mum, who can be quite an anxious lady. It is fantastic to see Mum so settled and know she is so well looked after.
06 November 2024
My few words unfortunately cannot do justice to my PCS Carer's and management team, who have become my very good friends and have helped me through troubled times. Their professionalism and care go above and beyond my expectations and I look forward to their visits that brighten up my life alone on lonely days. I am assured by PCS they will look after and care for me for as long as I am able to stay in my home and that means a great deal to me taking a weight off my mind. Many thanks to all at PCS Carers.
21 March 2024
I wish to thank all the staff at Personal Care Services. My mum received wonderful friendly people coming to her, especially one staff member who treated my mum like her own. She wasn’t with you long but they all took the time and patience needed for her needs and I will be ever thankful for that.
30 August 2023
We used PCS (Personal Care Services) Ltd whilst on a week's break to the area, this was to help with my 86 year old mum's care needs. The care given by all the team was exceptional and second to none. The management kept us informed throughout and went above and beyond our expectations. I would highly recommend this company.
26 July 2023
Absolutely exceptional service was provided from explaining the support that could be provided when trying to navigate my way through the care system for my father who needed end-of-life care at home. The care provided was exceptional, considerate and professional at every point. All of the team were thoughtful and caring and provided me with all of the information that I needed when his health deteriorated. I would highly recommend it to anyone who requires at-home care themselves or for a family member. I can’t thank them enough.
19 June 2023
This is the second period I have used PCS for care. I would like to say that my care is always of a high standard. My dignity and feelings are always cared for. Having been a nurse for 35 years I am totally in awe of the carers knowledge and practical abilities. I would also like to say that having such care has given me my sense of being and confidence again. I would like to thank all my carers who, both myself and my family, see as friends and as extended family.
17 May 2023
I look forward to my carer's visits every day. They are such a lovely, helpful group, and nothing is too much trouble. With me being housebound, it's so important to meet all these lovely carers day after day.
16 May 2023
I have received care from January 2023. All the carers do an excellent job, always greet me with 'How are you?' They make sure I am washed and dressed with no rush, they do go the extra mile. All of the carers ask have I got everything I need for the day and at night when they put me to bed they make sure I have a drink and phone and tv remote, what more could I ask for? Just like to say PCS also visited my husband from November 2016 until January 2022, when he had to go to a nursing home due to vascular dementia and the care he received then was truly amazing.
12 May 2023
My mum was very reluctant to have any care help as she is very independent but the suggestion by PCS to drip feed carers into mums day has worked really well. The team have been really lovely to her since we started the care package last year. Her recent fall has changed her needs and the team have responded very quickly to increase the visits which has helped me enormously to know that she has some additional help. I've found everyone very professional yet still maintaining a lovely homely feel. Wouldn't hesitate to recommend.
11 May 2023
Fantastic carers enter my mum's house every day and they go above and beyond their duties, they make all my mum's meals, wash the pots and make my mum's life lovely. My mum's carers in the morning wash her hair and make her look lovely and her clothes are changed every day.
01 May 2023
My husband returned home from hospital in January 2023 after suffering a severe stroke. For three months the team from Personal Care Services has supported and helped my husband each morning with washing and dressing and they have never let us down. A number of carers have visited our home and each and every one of them has provided excellent and efficient care to my husband. We have really appreciated all that the staff have done for us, they have all been very pleasant, friendly, kind and caring and we would have no hesitation in using the services of PCS again should the need arise in the future.
03 March 2022
PCS have been providing 4 times daily home care visits for my mum from June 2021 until February 2022, when she went into residential care. During that time she received consistently good home care input. This has given me, her daughter, peace of mind and allowed me to help my mum in other areas. All the visiting PCS care staff have been friendly and respectful with my mum which has helped her to accept that carer help was a positive impact on her life. Thank you to all the care staff who have visited my mum, you’ve made a big difference to both our lives.
03 March 2022
I have no words to fully describe the level of absolute professionalism, love, care, empathy and hope that this organisation brought to our home during my late wife’s most desperate hours. I have absolutely no reservations in recommending this care provider. The manager / owner of this organisation is of the highest calibre humanity can offer and in my opinion was a heaven send in our darkest hour. I will never forget.
23 February 2022
All the team have been brilliant with my mother in law, from the beginning when needs were assessed it was great to have their professional guidance. As her health improved, together PCS and I reviewed her needs and adjusted her care package accordingly. Everything they suggested was in the best interests of my mother in law. As for the carers they are just brilliant, always on time, nothing is too much trouble. They take time with her, they stay and have a chat when they know she is lonely. They have become her friends. I must also say that if for any reason they don't stay for the agreed allocation of time (this will be guided by my mother in law!) the monthly invoice reflects this, amazing. Our 1st experience of care service and boy did we drop lucky with PCS!