Submit a Review for Belgrave Care
3 Faulkner Street, Hoole, Chester, CH2 3BD
View Full Details of Belgrave CareLatest Reviews for Belgrave Care
12 February 2025
After an awful experience, my elderly mother had with the Social Services provider we chose Belgrave Care and so glad we did! Their services were fabulous and the genuine care this Team provided was second to none - my mother looked forward to their visits it was a pleasure to see - not like the previous ones. I would receive regular updates and calls if they were at all concerned and they would ask for my opinions too. Nothing was ever too much trouble for Belgrave Care - the Team would often suggest ideas that could help her in any way to give her that extra bit of comfort all whilst keeping her own dignity. When Mum passed I could tell these ladies were visibly upset and it just reinforced what a caring company this actually was and genuinely so - it was like second nature to them and I do mean all of them and yet completely professional. I wholeheartedly recommend Belgrave Care for your elderly loved ones. My sincere thanks to you all.
23 January 2025
Mum loves all the ladies that come to see her, they're always upbeat and have plenty to chat about. A member of staff calls every afternoon to tell her which lady will be coming the following morning and confirm the time.
08 January 2025
Belgrave Care looked after my dad for the last six weeks of his life. He was extremely ill, bed-bound and barely able to speak. The staff at Belgrave were incredibly kind and caring. They ensured that enough time was given to Dad's care. They always ensured he was comfortable, even at the very end. I would highly recommend them. We have used another company and Belgrave was far superior.
26 September 2024
On behalf of my family, I would like to thank the director and her team at Belgrave Care for looking after my dad. We appreciate Dad has not been easy to care for with his poor mobility and dementia but Belgrave Care have all met this challenge head-on, I've been really impressed by their professionalism, caring attitude and help they provided for Dad. The director and team have really enriched his life and all put a smile back on his face. He is a character and the 'best man I know' so finding the best care for him was of paramount importance. We also need to find someone to sing to him, the director, I'm sure he will continue singing and entertain people in his new home... maybe we could ask one of his favourite celebrities to visit? Once again, thank you Belgrave for all you've done for Dad, you are a brilliant team and one I would definitely recommend.
17 May 2024
Belgrave Care is a wonderful care company. They are very caring and all of their staff do a wonderful job. I have been managing the care of my parents. I live a long way from my parents and two members of staff have been brilliant at helping me to do this from a distance. My dad loves going for his walks with his carer and they have built up a fabulous relationship.
14 December 2023
Over the last 2 years, the manager and her experienced team at Belgrave Care have provided the highest standard of professional care and support to our elderly mum. Always efficient and easy to contact, their attitude to client care goes well beyond the boundaries of a routine business arrangement. All staff members are friendly, efficient, trustworthy and respectful of being in Mum’s home. Above all, Belgrave ensures clients are treated in a friendly and efficient manner with personal safety a key feature of every home visit. Any health, welfare, or medication concerns are promptly reported to family members providing a great deal of reassurance throughout the day/evening. I have no hesitation in endorsing the outstanding standard of care provided by Belgrave Care and thank the management and their colleagues for all that they have done to help us to support Mum.
15 November 2023
Belgrave Care have been assisting my client for a few years now enabling her to stay in her own home. I find them to be very professional, friendly, caring and helpful. They are happy to provide additional support when required and notify me immediately if they have any concerns. They have enhanced my client's life by arranging visits to see an old friend as well as arranging her visits to the GP, dentist and hairdressers. Based on the care received by my client, I would not hesitate to recommend their services.
27 October 2023
Belgrave Care has given my father, now aged 100, good care for a few years now. Their staff have been excellent, and the company has been able to respond quickly as his needs have changed. We feel lucky to have found them.
26 October 2023
My elderly mother has been using Belgrave Care for well over a year, and during this time, all members of the care team she has met have treated her with kindness and patience. In addition, the office team are always available for any questions or concerns. Without their help and support, my mother wouldn't be able to live in her own home.
19 October 2023
We were very lucky indeed to find Belgrave Care, Chester when mum needed help with personal hygiene and getting dressed. Dad had been coping well but we all felt help was needed. All the staff are amazing, helpful, kind, and always willing to go that extra mile. We as a family have built up a really good relationship with all the staff involved in Mum's care and would recommend this company to friends and family.
18 October 2023
An extremely professional and caring company. Belgrave has not only provided an excellent service, but they have also provided my father with both sympathetic and loving care. I would not hesitate to recommend this company. They have given me and the family confidence that care can be caring and personable. Great communication from all members of management and staff.
12 May 2023
Happy to recommend Belgrave Care for the support given to my mum at home over a couple of years until her death. They were easy to contact and agreeable to amending dates or the number of visits. Staff were quick to communicate any issues or problems and even did unplanned return visits on occasions when they deemed them necessary.
13 April 2023
It's always a daunting task, trying to find a good home care service for a loved one when they need it. Fortunately we struck lucky first time in choosing Belgrave Care. From day one they provided an excellent service for my elderly father, for some 14 months, enabling him to retain his independence in his own home longer than we might have expected. The staff were wonderful and the care and support that they provided for Dad was of a very high quality. Thank you to all the management and staff, very happy to recommend you.
30 March 2023
There has been a very pleasing improvement in my aunt since the excellent care provided by Belgrave Care. She has dementia and it is great to see the improvement in her and she always tells me the carers are lovely people. It is very reassuring to know that these lovely people are there to help every single day if I cannot get to visit her myself.
21 March 2023
Ladies who support my aunty are all friendly and help maintain her independence. They encourage her to make good choices with her meals. Good care is expensive but it gives peace of mind to anyone with vulnerable relatives who wish to remain living in their home.
17 March 2023
I found the care for my mother excellent. The carers were very understanding of her needs and very caring too. Nothing was too much trouble and I would definitely recommend one member of staff and her team 100 per cent.
12 January 2023
The care from the staff that work for the company is excellent as is the compatibility of management. Any issues raised are dealt with in a timely manner. The company cares about its elderly clients and welfare and supports the families they deal with. I always felt my mum-in-law was safe and her needs catered for. They help us cope with a very poorly lady in a dignified way and for that, we are so very grateful.
11 January 2023
The care we received from Belgrave was wonderful from the moment we first put our godmother in their hands. The carers treated her with respect and kindness. They offered support, not only in her home but their advice and communication was so valuable too. The office staff were efficient and effective in keeping us informed of our godmother's needs and had a very warm approach and attitude. Nothing was too much trouble.
10 January 2023
I would like to thank all the staff at Belgrave for the care and support they gave my father over the last 6 months. The management and office staff were readily available and any issues that arose were dealt with immediately. The carers were professional, had the right "caring " attitude and always turned up. My father was quite a character. He could be forthright at times, but the staff always treated him with respect. I would certainly recommend Belgrave to anyone looking for a care company to help support themselves, a friend or a member of the family.
09 January 2023
To allow my mother to keep her independence I had to arrange a package of care a couple of years ago. It was important that I found a provider whose staff were friendly, caring, professional and empathic to my mother's needs. I choose Belgrave Care and both my mother and I are delighted we did. I found the director very approachable understanding and helpful when I had to quickly arrange for my mother's care package to be increased. I would highly recommend Belgrave Care.
Latest Reviews for Belgrave Care
12 February 2025
After an awful experience, my elderly mother had with the Social Services provider we chose Belgrave Care and so glad we did! Their services were fabulous and the genuine care this Team provided was second to none - my mother looked forward to their visits it was a pleasure to see - not like the previous ones. I would receive regular updates and calls if they were at all concerned and they would ask for my opinions too. Nothing was ever too much trouble for Belgrave Care - the Team would often suggest ideas that could help her in any way to give her that extra bit of comfort all whilst keeping her own dignity. When Mum passed I could tell these ladies were visibly upset and it just reinforced what a caring company this actually was and genuinely so - it was like second nature to them and I do mean all of them and yet completely professional. I wholeheartedly recommend Belgrave Care for your elderly loved ones. My sincere thanks to you all.
23 January 2025
Mum loves all the ladies that come to see her, they're always upbeat and have plenty to chat about. A member of staff calls every afternoon to tell her which lady will be coming the following morning and confirm the time.
08 January 2025
Belgrave Care looked after my dad for the last six weeks of his life. He was extremely ill, bed-bound and barely able to speak. The staff at Belgrave were incredibly kind and caring. They ensured that enough time was given to Dad's care. They always ensured he was comfortable, even at the very end. I would highly recommend them. We have used another company and Belgrave was far superior.
26 September 2024
On behalf of my family, I would like to thank the director and her team at Belgrave Care for looking after my dad. We appreciate Dad has not been easy to care for with his poor mobility and dementia but Belgrave Care have all met this challenge head-on, I've been really impressed by their professionalism, caring attitude and help they provided for Dad. The director and team have really enriched his life and all put a smile back on his face. He is a character and the 'best man I know' so finding the best care for him was of paramount importance. We also need to find someone to sing to him, the director, I'm sure he will continue singing and entertain people in his new home... maybe we could ask one of his favourite celebrities to visit? Once again, thank you Belgrave for all you've done for Dad, you are a brilliant team and one I would definitely recommend.
17 May 2024
Belgrave Care is a wonderful care company. They are very caring and all of their staff do a wonderful job. I have been managing the care of my parents. I live a long way from my parents and two members of staff have been brilliant at helping me to do this from a distance. My dad loves going for his walks with his carer and they have built up a fabulous relationship.
14 December 2023
Over the last 2 years, the manager and her experienced team at Belgrave Care have provided the highest standard of professional care and support to our elderly mum. Always efficient and easy to contact, their attitude to client care goes well beyond the boundaries of a routine business arrangement. All staff members are friendly, efficient, trustworthy and respectful of being in Mum’s home. Above all, Belgrave ensures clients are treated in a friendly and efficient manner with personal safety a key feature of every home visit. Any health, welfare, or medication concerns are promptly reported to family members providing a great deal of reassurance throughout the day/evening. I have no hesitation in endorsing the outstanding standard of care provided by Belgrave Care and thank the management and their colleagues for all that they have done to help us to support Mum.
15 November 2023
Belgrave Care have been assisting my client for a few years now enabling her to stay in her own home. I find them to be very professional, friendly, caring and helpful. They are happy to provide additional support when required and notify me immediately if they have any concerns. They have enhanced my client's life by arranging visits to see an old friend as well as arranging her visits to the GP, dentist and hairdressers. Based on the care received by my client, I would not hesitate to recommend their services.
27 October 2023
Belgrave Care has given my father, now aged 100, good care for a few years now. Their staff have been excellent, and the company has been able to respond quickly as his needs have changed. We feel lucky to have found them.
26 October 2023
My elderly mother has been using Belgrave Care for well over a year, and during this time, all members of the care team she has met have treated her with kindness and patience. In addition, the office team are always available for any questions or concerns. Without their help and support, my mother wouldn't be able to live in her own home.
19 October 2023
We were very lucky indeed to find Belgrave Care, Chester when mum needed help with personal hygiene and getting dressed. Dad had been coping well but we all felt help was needed. All the staff are amazing, helpful, kind, and always willing to go that extra mile. We as a family have built up a really good relationship with all the staff involved in Mum's care and would recommend this company to friends and family.
18 October 2023
An extremely professional and caring company. Belgrave has not only provided an excellent service, but they have also provided my father with both sympathetic and loving care. I would not hesitate to recommend this company. They have given me and the family confidence that care can be caring and personable. Great communication from all members of management and staff.
12 May 2023
Happy to recommend Belgrave Care for the support given to my mum at home over a couple of years until her death. They were easy to contact and agreeable to amending dates or the number of visits. Staff were quick to communicate any issues or problems and even did unplanned return visits on occasions when they deemed them necessary.
13 April 2023
It's always a daunting task, trying to find a good home care service for a loved one when they need it. Fortunately we struck lucky first time in choosing Belgrave Care. From day one they provided an excellent service for my elderly father, for some 14 months, enabling him to retain his independence in his own home longer than we might have expected. The staff were wonderful and the care and support that they provided for Dad was of a very high quality. Thank you to all the management and staff, very happy to recommend you.
30 March 2023
There has been a very pleasing improvement in my aunt since the excellent care provided by Belgrave Care. She has dementia and it is great to see the improvement in her and she always tells me the carers are lovely people. It is very reassuring to know that these lovely people are there to help every single day if I cannot get to visit her myself.
21 March 2023
Ladies who support my aunty are all friendly and help maintain her independence. They encourage her to make good choices with her meals. Good care is expensive but it gives peace of mind to anyone with vulnerable relatives who wish to remain living in their home.
17 March 2023
I found the care for my mother excellent. The carers were very understanding of her needs and very caring too. Nothing was too much trouble and I would definitely recommend one member of staff and her team 100 per cent.
12 January 2023
The care from the staff that work for the company is excellent as is the compatibility of management. Any issues raised are dealt with in a timely manner. The company cares about its elderly clients and welfare and supports the families they deal with. I always felt my mum-in-law was safe and her needs catered for. They help us cope with a very poorly lady in a dignified way and for that, we are so very grateful.
11 January 2023
The care we received from Belgrave was wonderful from the moment we first put our godmother in their hands. The carers treated her with respect and kindness. They offered support, not only in her home but their advice and communication was so valuable too. The office staff were efficient and effective in keeping us informed of our godmother's needs and had a very warm approach and attitude. Nothing was too much trouble.
10 January 2023
I would like to thank all the staff at Belgrave for the care and support they gave my father over the last 6 months. The management and office staff were readily available and any issues that arose were dealt with immediately. The carers were professional, had the right "caring " attitude and always turned up. My father was quite a character. He could be forthright at times, but the staff always treated him with respect. I would certainly recommend Belgrave to anyone looking for a care company to help support themselves, a friend or a member of the family.
09 January 2023
To allow my mother to keep her independence I had to arrange a package of care a couple of years ago. It was important that I found a provider whose staff were friendly, caring, professional and empathic to my mother's needs. I choose Belgrave Care and both my mother and I are delighted we did. I found the director very approachable understanding and helpful when I had to quickly arrange for my mother's care package to be increased. I would highly recommend Belgrave Care.