Submit a Review for Melody Care Alton
18-20 Market Street, Alton, GU34 1HA
View Full Details of Melody Care AltonLatest Reviews for Melody Care Alton
06 March 2025
My mother is receiving End of Life Care at my home in Alton. Melody Care are proving care 4 x daily to help me care for my mum. They have been truly amazing, all the carers are kind and gentle towards my mum, treating her with dignity. (Manager) has been so supportive to me and is continually adaptive and responsive to my requests. They also provide breaks for me which enables me to rest or take a break. They have all become a part of our family during our time of need. I honestly can't thank them enough.
11 February 2025
It is always a tough decision to know which agency to go with but we are so pleased we chose Melody Care The staff showed such kindness and treated my mum with respect and encouraged independence which is very important. The manager has been very supportive and takes the time to answer any questions we have which is reassuring and reiterates we made the right decision. I would recommend them if you want good care and to feel supported as a family.
05 February 2025
When my balance problem became serious I felt the need for assistance in the shower. Melody Care was recommended by a family member and they responded immediately to my request for help. Their staff provide a professional, reliable service in a friendly and caring manner. I appreciate having one specific carer except for holidays, sickness for example. My satisfaction is such that I would not hesitate to recommend Melody Care to anyone needing help.
01 July 2024
The team at Melody Care have and still are doing an excellent job. Communication is outstanding and all of the carers care like they mean it, providing genuine support in sometimes difficult times. We would recommend them. Thank you.
30 May 2024
In my experience all the staff and carers from Melody Care are professional, caring and kind. They are incredibly flexible with any changes to days or time, and always make you feel that nothing is too much trouble. With such a great team on my side I feel we can make my cousin's life comfortable and safe for the foreseeable future. Many thanks to everyone involved.
03 April 2024
Melody Care is a good company and its staff are loyal and as good as can be expected. They keep to the timetable as best they can, given traffic and their family circumstances. I have nothing to compare them with, so it makes a difficult review. My wife, who gets a break when they come (they get me up, washed and dressed, all in half an hour every morning) thinks 'they do a good job'. All the carers are lovely people; although it would be nicer to have fewer of them.
03 April 2024
We used Melody Care 4 times in 2023 to care for my husband who initially fell in March 2023 and had a very bad break of his upper arm ending up in hospital for two and a half weeks. Melody Care came promptly when asked following his discharge and then came again 3 other times during the year - after a haematoma and another hospital stay, a broken foot and lastly in October after a remedial operation on his arm/shoulder. The Melody Care staff were responsive, caring and very helpful and we would certainly use them again. I am disabled and the staff were always keen to ensure they did what they could for me as well while my husband was incapacitated.
03 April 2024
I used them to supervise post-operative exercises and icing after knee replacement surgery. Spare time was used to do any jobs like ironing or food preparation. Everyone attending was good-humoured and attentive.
19 March 2024
I would just like to take this opportunity to thank all the staff that have looked after my mother over the last seven years. They have and continue to ensure her safety and promote her independence. They have baked with her and take her out shopping so that she can access the local community. My mother required care in her early fifties and was grateful for the respect shown and acknowledgement of her younger age. Management are easily contactable, supportive and responsive to her changing needs and requirements. Reviews are conducted regularly ensuring her wishes are taken on board. I know they will contact me if they have any concerns. So very grateful.
01 June 2022
Melody Care have been looking after my dad for the past seven months and I cannot praise them enough. My parents are very independent and when they finally agreed to having help it was reluctantly. Melody Care were supportive but more importantly, they were empathetic. Soon their main carer became part of the family. She took time to get to know them and the things that interested them. My mum was included in decisions going forward and was made to feel that she still had an important role in the care of my dad. Communication is excellent and when the unexpected happens they are always willing to go the extra mile to help. A fabulous team.
27 May 2022
The management and staff, are always very friendly and helpful. They are always willing to listen and will always do what they can to help. Patient in some difficult circumstances. Thank you , all the management and staff of the Winchester branch.
26 May 2022
All the carers we have met have carried out their duties professionally and caring towards both my husband and myself. They are taking the time to familiarise themselves with our situation and also being on time or even early for my husband's morning shower.
08 October 2021
Melody Care have been caring for my mother for the past four years. Their care, attention to detail and professionalism is exemplary. Melody Care is unique as all their team are extremely competent in delivering care, however, they also make all their clients feel as if they are part of the family. They are respectful but incredibly friendly and often go the extra mile to ensure their clients receive the best care possible. The team have been wonderful for my mother and she always spoke incredibly highly of them.
07 July 2021
Melody Care have been attending and caring for my mother-in-law for approximately 1 year. Their professionalism and level of care on everything required is excellent and our family have seen a great improvement to her health and wellbeing over this time. Their whole personnel, whether it be managers or daily carers work as a team, keeping us informed regularly of any issues. We cannot recommend this company highly enough. Thank you.
05 July 2021
Cannot fault Melody Care, they are absolutely brilliant with my mother. Every member of the team is helpful, kind, caring and they go the extra mile. My mother has been looked after by them for almost a year now. She was in hospital recently and very poorly when she came out. The care team all stepped up above and beyond working much longer than they had to. I’m happy to say owing to their care, she is now back to her old self. I have no hesitation in recommending them and have even spoken to the hospice to let them know how good they are.
05 July 2021
The carers who have been with me have treated me with skill, respect, empathy and good humour. Their timekeeping is good and usually someone contacts me to let me know if the carer is running late. I would most certainly recommend Melody Care to any one thinking of having home care. They are good value for money and a joy to have in my home.
Latest Reviews for Melody Care Alton
06 March 2025
My mother is receiving End of Life Care at my home in Alton. Melody Care are proving care 4 x daily to help me care for my mum. They have been truly amazing, all the carers are kind and gentle towards my mum, treating her with dignity. (Manager) has been so supportive to me and is continually adaptive and responsive to my requests. They also provide breaks for me which enables me to rest or take a break. They have all become a part of our family during our time of need. I honestly can't thank them enough.
11 February 2025
It is always a tough decision to know which agency to go with but we are so pleased we chose Melody Care The staff showed such kindness and treated my mum with respect and encouraged independence which is very important. The manager has been very supportive and takes the time to answer any questions we have which is reassuring and reiterates we made the right decision. I would recommend them if you want good care and to feel supported as a family.
05 February 2025
When my balance problem became serious I felt the need for assistance in the shower. Melody Care was recommended by a family member and they responded immediately to my request for help. Their staff provide a professional, reliable service in a friendly and caring manner. I appreciate having one specific carer except for holidays, sickness for example. My satisfaction is such that I would not hesitate to recommend Melody Care to anyone needing help.
01 July 2024
The team at Melody Care have and still are doing an excellent job. Communication is outstanding and all of the carers care like they mean it, providing genuine support in sometimes difficult times. We would recommend them. Thank you.
30 May 2024
In my experience all the staff and carers from Melody Care are professional, caring and kind. They are incredibly flexible with any changes to days or time, and always make you feel that nothing is too much trouble. With such a great team on my side I feel we can make my cousin's life comfortable and safe for the foreseeable future. Many thanks to everyone involved.
03 April 2024
Melody Care is a good company and its staff are loyal and as good as can be expected. They keep to the timetable as best they can, given traffic and their family circumstances. I have nothing to compare them with, so it makes a difficult review. My wife, who gets a break when they come (they get me up, washed and dressed, all in half an hour every morning) thinks 'they do a good job'. All the carers are lovely people; although it would be nicer to have fewer of them.
03 April 2024
We used Melody Care 4 times in 2023 to care for my husband who initially fell in March 2023 and had a very bad break of his upper arm ending up in hospital for two and a half weeks. Melody Care came promptly when asked following his discharge and then came again 3 other times during the year - after a haematoma and another hospital stay, a broken foot and lastly in October after a remedial operation on his arm/shoulder. The Melody Care staff were responsive, caring and very helpful and we would certainly use them again. I am disabled and the staff were always keen to ensure they did what they could for me as well while my husband was incapacitated.
03 April 2024
I used them to supervise post-operative exercises and icing after knee replacement surgery. Spare time was used to do any jobs like ironing or food preparation. Everyone attending was good-humoured and attentive.
19 March 2024
I would just like to take this opportunity to thank all the staff that have looked after my mother over the last seven years. They have and continue to ensure her safety and promote her independence. They have baked with her and take her out shopping so that she can access the local community. My mother required care in her early fifties and was grateful for the respect shown and acknowledgement of her younger age. Management are easily contactable, supportive and responsive to her changing needs and requirements. Reviews are conducted regularly ensuring her wishes are taken on board. I know they will contact me if they have any concerns. So very grateful.
01 June 2022
Melody Care have been looking after my dad for the past seven months and I cannot praise them enough. My parents are very independent and when they finally agreed to having help it was reluctantly. Melody Care were supportive but more importantly, they were empathetic. Soon their main carer became part of the family. She took time to get to know them and the things that interested them. My mum was included in decisions going forward and was made to feel that she still had an important role in the care of my dad. Communication is excellent and when the unexpected happens they are always willing to go the extra mile to help. A fabulous team.
27 May 2022
The management and staff, are always very friendly and helpful. They are always willing to listen and will always do what they can to help. Patient in some difficult circumstances. Thank you , all the management and staff of the Winchester branch.
26 May 2022
All the carers we have met have carried out their duties professionally and caring towards both my husband and myself. They are taking the time to familiarise themselves with our situation and also being on time or even early for my husband's morning shower.
08 October 2021
Melody Care have been caring for my mother for the past four years. Their care, attention to detail and professionalism is exemplary. Melody Care is unique as all their team are extremely competent in delivering care, however, they also make all their clients feel as if they are part of the family. They are respectful but incredibly friendly and often go the extra mile to ensure their clients receive the best care possible. The team have been wonderful for my mother and she always spoke incredibly highly of them.
07 July 2021
Melody Care have been attending and caring for my mother-in-law for approximately 1 year. Their professionalism and level of care on everything required is excellent and our family have seen a great improvement to her health and wellbeing over this time. Their whole personnel, whether it be managers or daily carers work as a team, keeping us informed regularly of any issues. We cannot recommend this company highly enough. Thank you.
05 July 2021
Cannot fault Melody Care, they are absolutely brilliant with my mother. Every member of the team is helpful, kind, caring and they go the extra mile. My mother has been looked after by them for almost a year now. She was in hospital recently and very poorly when she came out. The care team all stepped up above and beyond working much longer than they had to. I’m happy to say owing to their care, she is now back to her old self. I have no hesitation in recommending them and have even spoken to the hospice to let them know how good they are.
05 July 2021
The carers who have been with me have treated me with skill, respect, empathy and good humour. Their timekeeping is good and usually someone contacts me to let me know if the carer is running late. I would most certainly recommend Melody Care to any one thinking of having home care. They are good value for money and a joy to have in my home.