Submit a Review for Right at Home (Worthing & Shoreham)
Jetspace, Hangar 4, 2 - 4 Cecil Pashley Way, Brighton City Airport, Shoreham-by-Sea, BN43 5FF
View Full Details of Right at Home (Worthing & Shoreham)Latest Reviews for Right at Home (Worthing & Shoreham)
08 January 2025
We were looking for care for my mum and dad and had been sent 6 local agency's to call. We short listed to 2, rang them both, asked the same questions and by 100%, Staff member at Right at Home blew us out of the water. She was kind, genuine, caring and answered all our questions. She remained professional throughout and was understanding of our needs. I would recommend Right at Home to anyone I spoke to who needed care for anyone. She was passionate about what she did and put my mind at ease straight away. Thank you for being amazing.
17 October 2024
I have been more than happy, as has Dad. Everything you've done has been brilliant & you've kept me up to speed and have been patient and understanding with both of us all the way through. So thank you.
16 October 2024
A lady in the office is great at communicating with me any changes or concerns the carers have had with Mum. All the carers know exactly what needs doing they usually go above and beyond! Very organised and efficient!
15 May 2024
My father receives excellent care from the dedicated staff at Right at Home Shoreham. They always put his needs first and keep me updated with information. When my father is poorly, the managers contact me and keep me updated and we agree on the best course of action i.e. calling the GP or Nurses. They assist in liaising with the doctor and social worker and reference level of services which are needed to support his fluctuating care needs. All the staff team are caring, empathetic and really listen to what my dad wants and feels and they try to make things as comfortable and happy as they can for him on each visit. I would have no hesitation in recommending the service to others.
15 May 2024
I cannot say enough good things about the wonderful care my mum is receiving. She loves her carer's visits after initially being nervous. We have found that nothing is too much trouble and in my view, the company always goes above and beyond.
09 May 2024
Excellent care from this company and lovely live-in carers.
07 May 2024
Right at Home supported my frail mother, who still lived at home, for a year until her recent demise. From the start, the engagement was positive with friendly and committed people and a solid assessment process. Although several carers attended my mother the number of people was kept to a minimum due to her Alzheimer’s and all were punctual, engaging, friendly and efficient. They helped make my mother’s last year comfortable.
05 October 2023
The Right at Home team came to our rescue when dads ability to cope independently at home surfaced. The team stepped in immediately with assessment advice, involving dad and the family. Right at Home was extremely flexible to support dads needs and rapidly introduced him to his new team of carers. The team were professional throughout the time dad remained at home and flagged up changes and worries as they cropped up. We valued being able to look up the daily reports on our dedicated web page. Another big thank you to the team of Right at Home.
31 July 2023
I have advanced MS with the use of my left thumb and index finger. I can operate my electric wheelchair, however, I need full assistance for all tasks including being hoisted between the wheelchair, recliner, and bed. My wife went away for some respite with her siblings. I needed a care company that could come in for 3 hours in the morning to get me out of bed, into the bathroom for personal care, back to bed for dressing, and put back into my wheelchair. I had a close friend staying with me 24/7 to help outside of these times. We chose Right at Home after initial inquiries, conversations, and meeting with carers before the time. There was good rapport and we were confident my personal care needs would be met. The carers were very kind and professional. They made the experience acceptable and done with dignity. They were on time, friendly, courteous and caring. Understandably there were a few hiccups along the way, however, both the carers and the office team were very quick to respond.
19 July 2023
Right at Home were wonderful in our time of need. They supported us through a very challenging time. They enabled us to care for our family member at home when they were unwell. All the staff at Right at Home are kind, caring and clearly enjoy interacting with clients. We couldn't have managed without them and are truly grateful for their support.
18 July 2023
My father-in-law received excellent care in his own home. The initial assessment was very detailed and subsequently the carers had a good understanding of his needs. The carers contacted me with queries and concerns as they occurred, which was good for clear communication. My father-in-law always remarked on how friendly each carer was after their visits. A really good system from Right at Home is that any new carers are introduced to the client by familiar carers, this is so beneficial to a person with dementia. A big thank you to all the carers and office personnel at Right at Home.
29 June 2023
We contacted Right at Home (Worthing and Shoreham), at very short notice for them, after our mum had an emergency admission to hospital in late April. Their response was both professional and reassuring, especially as our mum has always been fiercely independent and we were not sure how she would react to having a carer coming every day. We needn't have worried. All of the carers, some of whom we have met in person, are lovely, very caring and very professional. They really focus on what my mum needs personally. We have also had a couple of emergencies where the response has been amazing, both from the team in the office and the individual carers. As we both (my sister and myself) live a long way away from Mum, the app they use is fantastic in reassuring us every day of the care she is receiving. Thank you Right at Home.
31 May 2023
All the managerial staff are delightful and helpful. Our needs have been understood and the response has been great. The carers that have been provided for my mum, in my mum's words, are all lovely. I have met them and totally agree. They have looked after Mum well. Absolutely no complaints. A short notice request to provide more care for a short period was arranged extremely quickly to our relief. Everyone understood our situation and worked efficiently to resolve. Extremely grateful.
21 March 2023
From the first phone call we made to ask for help with our father’s care, Right at Home (Worthing & Shoreham) couldn’t have been more kind, friendly, reassuring and professional. The manager came to see my parents, sister and I at the family home to discuss his care needs and he was so warm and practical. My father’s care was tailored to his care needs perfectly and the carers who came each day and night were exemplary, every one. They took time to ensure our father was comfortable and even found time to sit and have a cup of tea with our mother, which was of huge comfort to my sister and I. Our father needed someone to sit through the night with him in his latter days and the carers from Right at Home were wonderful, especially one carer who was with our dad as he slipped away in his sleep and gently woke us so we could be with him while she made us tea. The team will never know what a huge difference they made to us in our father’s last few weeks. We felt like a team.
23 February 2023
Right at Home has done a great deal to understand what my son needs from his carers and make sure they tailor his care so that all his needs are met. He struggled to interact with the carers initially so Right at Home employed a carer of a similar age and who has similar interests. He is now my son's favourite carer and he looks forward to seeing him as they often go out for something to eat and he has a great time. The whole team are very helpful and approachable which makes communicating with them a very positive experience.
14 December 2022
The carers are punctual, very caring and friendly. My mum was particularly concerned that she would have to see a different person each time, but this is not the case. She has had the same friendly, cheerful carer which gives her piece of mind. Thank you.
14 December 2022
I contacted Right at Home Shoreham with regard to care for my elderly father. Right from the start, they have been really efficient and very professional. They were very quick to set up the care and it has been a huge help to my father as we are not local. All the staff have been very caring and a big help to my father on their daily visits. It has made all the difference in helping him to continue to live independently. The team in the office are very efficient and great at communicating when needed. We find the app very useful and reassuring as well. Thank you
02 December 2022
We are very happy with the care provided to my parents. The staff are absolutely lovely and make such a difference to all our lives. Communication between carers and the administration team is excellent and any problems are highlighted quickly.
22 November 2022
Great team and great service. I organised care for my mum after coming out from hospital and provide some extra care whilst she recovers. The carers are lovely and really took the time to gel with my mum and support her recovery. Great team and really responsive.
22 November 2022
Very caring and professional people. I could not have managed without them. They arrive on time even when the traffic is atrocious and help me with medication, a shower and clean clothes. They can cook and nothing is too much trouble. I am very grateful.
Latest Reviews for Right at Home (Worthing & Shoreham)
08 January 2025
We were looking for care for my mum and dad and had been sent 6 local agency's to call. We short listed to 2, rang them both, asked the same questions and by 100%, Staff member at Right at Home blew us out of the water. She was kind, genuine, caring and answered all our questions. She remained professional throughout and was understanding of our needs. I would recommend Right at Home to anyone I spoke to who needed care for anyone. She was passionate about what she did and put my mind at ease straight away. Thank you for being amazing.
17 October 2024
I have been more than happy, as has Dad. Everything you've done has been brilliant & you've kept me up to speed and have been patient and understanding with both of us all the way through. So thank you.
16 October 2024
A lady in the office is great at communicating with me any changes or concerns the carers have had with Mum. All the carers know exactly what needs doing they usually go above and beyond! Very organised and efficient!
15 May 2024
My father receives excellent care from the dedicated staff at Right at Home Shoreham. They always put his needs first and keep me updated with information. When my father is poorly, the managers contact me and keep me updated and we agree on the best course of action i.e. calling the GP or Nurses. They assist in liaising with the doctor and social worker and reference level of services which are needed to support his fluctuating care needs. All the staff team are caring, empathetic and really listen to what my dad wants and feels and they try to make things as comfortable and happy as they can for him on each visit. I would have no hesitation in recommending the service to others.
15 May 2024
I cannot say enough good things about the wonderful care my mum is receiving. She loves her carer's visits after initially being nervous. We have found that nothing is too much trouble and in my view, the company always goes above and beyond.
09 May 2024
Excellent care from this company and lovely live-in carers.
07 May 2024
Right at Home supported my frail mother, who still lived at home, for a year until her recent demise. From the start, the engagement was positive with friendly and committed people and a solid assessment process. Although several carers attended my mother the number of people was kept to a minimum due to her Alzheimer’s and all were punctual, engaging, friendly and efficient. They helped make my mother’s last year comfortable.
05 October 2023
The Right at Home team came to our rescue when dads ability to cope independently at home surfaced. The team stepped in immediately with assessment advice, involving dad and the family. Right at Home was extremely flexible to support dads needs and rapidly introduced him to his new team of carers. The team were professional throughout the time dad remained at home and flagged up changes and worries as they cropped up. We valued being able to look up the daily reports on our dedicated web page. Another big thank you to the team of Right at Home.
31 July 2023
I have advanced MS with the use of my left thumb and index finger. I can operate my electric wheelchair, however, I need full assistance for all tasks including being hoisted between the wheelchair, recliner, and bed. My wife went away for some respite with her siblings. I needed a care company that could come in for 3 hours in the morning to get me out of bed, into the bathroom for personal care, back to bed for dressing, and put back into my wheelchair. I had a close friend staying with me 24/7 to help outside of these times. We chose Right at Home after initial inquiries, conversations, and meeting with carers before the time. There was good rapport and we were confident my personal care needs would be met. The carers were very kind and professional. They made the experience acceptable and done with dignity. They were on time, friendly, courteous and caring. Understandably there were a few hiccups along the way, however, both the carers and the office team were very quick to respond.
19 July 2023
Right at Home were wonderful in our time of need. They supported us through a very challenging time. They enabled us to care for our family member at home when they were unwell. All the staff at Right at Home are kind, caring and clearly enjoy interacting with clients. We couldn't have managed without them and are truly grateful for their support.
18 July 2023
My father-in-law received excellent care in his own home. The initial assessment was very detailed and subsequently the carers had a good understanding of his needs. The carers contacted me with queries and concerns as they occurred, which was good for clear communication. My father-in-law always remarked on how friendly each carer was after their visits. A really good system from Right at Home is that any new carers are introduced to the client by familiar carers, this is so beneficial to a person with dementia. A big thank you to all the carers and office personnel at Right at Home.
29 June 2023
We contacted Right at Home (Worthing and Shoreham), at very short notice for them, after our mum had an emergency admission to hospital in late April. Their response was both professional and reassuring, especially as our mum has always been fiercely independent and we were not sure how she would react to having a carer coming every day. We needn't have worried. All of the carers, some of whom we have met in person, are lovely, very caring and very professional. They really focus on what my mum needs personally. We have also had a couple of emergencies where the response has been amazing, both from the team in the office and the individual carers. As we both (my sister and myself) live a long way away from Mum, the app they use is fantastic in reassuring us every day of the care she is receiving. Thank you Right at Home.
31 May 2023
All the managerial staff are delightful and helpful. Our needs have been understood and the response has been great. The carers that have been provided for my mum, in my mum's words, are all lovely. I have met them and totally agree. They have looked after Mum well. Absolutely no complaints. A short notice request to provide more care for a short period was arranged extremely quickly to our relief. Everyone understood our situation and worked efficiently to resolve. Extremely grateful.
21 March 2023
From the first phone call we made to ask for help with our father’s care, Right at Home (Worthing & Shoreham) couldn’t have been more kind, friendly, reassuring and professional. The manager came to see my parents, sister and I at the family home to discuss his care needs and he was so warm and practical. My father’s care was tailored to his care needs perfectly and the carers who came each day and night were exemplary, every one. They took time to ensure our father was comfortable and even found time to sit and have a cup of tea with our mother, which was of huge comfort to my sister and I. Our father needed someone to sit through the night with him in his latter days and the carers from Right at Home were wonderful, especially one carer who was with our dad as he slipped away in his sleep and gently woke us so we could be with him while she made us tea. The team will never know what a huge difference they made to us in our father’s last few weeks. We felt like a team.
23 February 2023
Right at Home has done a great deal to understand what my son needs from his carers and make sure they tailor his care so that all his needs are met. He struggled to interact with the carers initially so Right at Home employed a carer of a similar age and who has similar interests. He is now my son's favourite carer and he looks forward to seeing him as they often go out for something to eat and he has a great time. The whole team are very helpful and approachable which makes communicating with them a very positive experience.
14 December 2022
The carers are punctual, very caring and friendly. My mum was particularly concerned that she would have to see a different person each time, but this is not the case. She has had the same friendly, cheerful carer which gives her piece of mind. Thank you.
14 December 2022
I contacted Right at Home Shoreham with regard to care for my elderly father. Right from the start, they have been really efficient and very professional. They were very quick to set up the care and it has been a huge help to my father as we are not local. All the staff have been very caring and a big help to my father on their daily visits. It has made all the difference in helping him to continue to live independently. The team in the office are very efficient and great at communicating when needed. We find the app very useful and reassuring as well. Thank you
02 December 2022
We are very happy with the care provided to my parents. The staff are absolutely lovely and make such a difference to all our lives. Communication between carers and the administration team is excellent and any problems are highlighted quickly.
22 November 2022
Great team and great service. I organised care for my mum after coming out from hospital and provide some extra care whilst she recovers. The carers are lovely and really took the time to gel with my mum and support her recovery. Great team and really responsive.
22 November 2022
Very caring and professional people. I could not have managed without them. They arrive on time even when the traffic is atrocious and help me with medication, a shower and clean clothes. They can cook and nothing is too much trouble. I am very grateful.