Submit a Review for DarSarno Care Services
Royal Oak Court, Royal Oak Way North, Royal Oak Industrial Estate, Daventry, NN11 8PQ
View Full Details of DarSarno Care ServicesLatest Reviews for DarSarno Care Services
01 November 2024
DarSarno Care Services provide my mum with excellent care. They are always kind and considerate and extremely professional. They are always cheerful and make her feel as if she is the only person they visit. They always have time for her and we believe, the level of care is of the highest quality as is the support of the admin staff who are always only a phone call away. Many thanks to you all.
07 October 2024
The carers were always on time, cheerful and willing to undertake any task requested.
05 September 2024
Mum's care has been consistent with carers, also the agency is easy to contact and very helpful with any request or needs to be met. Punctuality, safeguarding, hygiene, mediation, personal care and health are of the utmost for the carers at every visit to mum. They are respectful, and tidy and care for mum's varing wishes. Mum's pastoral needs are met by each carer in their own way which is a real comfort to us as a family. If needed carers also call with any concerns or to the GP or regarding medication.
22 August 2024
My Dad has used DarSarno Care for almost two years now and the care offered is top level. My Dad looks forward to seeing his carers and is always very complimentary about them. The Managers and their excellent staff always genuinely seem to enjoy and care about the important work they do. I have experienced three different care companies since 2021, there is no comparison. I highly recommend DarSarno to anyone looking for home care for a loved one, you won't be disappointed.
23 January 2024
The care package was from September 2023 until November 2023. The care my husband received was exemplary by both the manager and day-to-day carers. My first contact with the organisation was when the manager came to talk to me prior to my husband leaving hospital. Her main aim was to find out what he would need, particularly like and his interests. At the same time, she was aware of the impact it would have on me and home life. Communication was very good and there was understanding when we couldn't predict the times of the ambulance service. The day-to-day careers were always punctual and on the one occasion there was a problem they let me know which was very reassuring. Their care of my husband at all times was with understanding and kindness. I rate DarSarno Care Services very highly and would certainly recommend them.
12 January 2024
All the carers treated my brother with kindness, dignity and a caring attitude. They were punctual and always put his mood and behaviour before anything else. Thank you for everything.
14 December 2023
DarSarno looked after my 87-year-old dad who has advanced dementia. The male team worked well with my dad, especially one in particular. DarSarno are flexible, for instance when my dad had an early hospital appointment they made sure that dad was ready. Also, when Dad had a fall, the carer stayed with Dad until the ambulance and I arrived. I would recommend DarSarno.
01 December 2023
As a family we were very impressed with the manager on her initial introductory visit to my cousin. Her main focus was directed towards him and finding out what his wishes were, with the family secondary to discussion, which is as it should be. Communication has been excellent throughout. The manager is very warm, caring and knowledgeable and has always been very accessible with prompt responses to queries and speedy action when required. The quality of care provided by the carers has been first class. They are well trained, respectful, kind and compassionate and developed very good relationships with my cousin. DarSarno provides a very flexible service and have gone ‘the extra mile’ in several instances, including when an emergency situation arose, which provided untold comfort to the whole family. The manager is committed to improving the service but, in my experience, I would find it impossible to suggest any areas where they could improve. I would highly recommend them.
26 September 2023
Dar Sarno cared for my Grandmother for over 5 years - they continue to care for my Grandfather. I am also an owner of a care company and I can wholeheartedly recommend them for the following reasons - 1, They run a safe and responsive service. 2, They are always professional but also became our family and took my grandparents to their hearts. 3, The service has remained excellent over the years. 4, Even when at times the care requirements of my Grandmother were challenging they always showed her kindness and understanding. 5, They have been willing to work with us as a family and with my business. 6, the managers have faced many changes in their business and they are very hands-on and ensure high-quality care at all times. We as a family are grateful to have them.
16 August 2023
DarSarno Care Services are wonderful. Hugely supportive of our family, with flexible arrangements to meet the need of my parent-in-laws. They managed to provide care remarkably quickly upon request (when our previous support decided to terminate her help with no notice at all). The manager and staff are always there at the end of a phone to discuss issues, not that there has been anything from their end that we needed to request to be done differently. The carer supplied was intelligent, caring and made a noticeable improvement to the their well-being. I would recommend them without hesitation.
21 June 2023
My wife was bedridden for six and a half years. Two carers from DarSarno Care attended and cared for her needs four times a day for all this time until her death. They never let her down, even during winter snow and covid. Because of their excellent care, she never developed bed saws and on occasion showed sympathy and patients.
28 December 2022
DarSarno Care Services cared for my Mum in the last few months of her life and I would recommend them as a professional and caring company. Mum's live-in care started with a national care provider but the care was disappointing so we changed to DarSarno and would recommend them. They are approachable and always have the client's best interests at heart. The carers they provided were always caring and that means a lot when you have previously experienced carers who clearly did not care at all.
13 December 2022
DarSarno Care Services cared for my husband in his last few days on 'the end of life pathway' and supported him to come home from the hospital at very short notice. They were incredibly responsive, empathetic, caring and professional, I would definitely recommend them.
07 December 2022
DarSarno provided my mother with an excellent service - professional, friendly and compassionate. Visits were carried out by a small and consistent team, so Mum saw familiar faces each day, and the carers understood her needs and preferences well. Feedback was given on every visit via an online app, which helped us to keep in close touch with how Mum was doing, and the company was also very supportive when she needed help with attending regular medical appointments. I would warmly recommend DarSarno's care services to anyone looking for additional support at home.
10 July 2022
Very friendly, very reliable and efficient staff who are understanding, helpful and so easy to get on with. I had no bad experiences over the two years of care. I would highly recommend.
02 March 2022
This company could not have been more helpful, caring, professional and compassionate. From the management through to the staff the quality was exceptional and I would highly recommend them to anyone in need of care for their loved ones.
20 December 2021
The care and level of professionalism that DarSarno give is second to none. My grandfather was reluctant to say the very least, but the DarSarno team appointed a few key workers to take care of him, one staff member was his backbone and he found his life ‘normal’ when she called. I cannot fault any element of care that is provided by DarSarno Care Services, they are exemplary and the people they recruit are caring to the extreme. My grandfather sadly has passed away, his final happiest times were because of the support given by DarSarno and their amazing team. Thank you.
05 November 2021
Fantastic team who genuinely care for clients on an individual basis. You guys were so supportive to me, my family and especially my mom after she came home from hospital. You showed her such compassion and more importantly gave her your time to talk and display a friendship more than a service provider relationship. Totally faultless. Thank you.
27 October 2021
The carers were always fantastic and treated her like family. What let us down was the so-called out of hours service. In an emergency, support was not forthcoming.
21 October 2021
We could not fault the DarSarno team who stepped in to care for Mum during the lockdown in January 2021. Great staff throughout the company and Mum got on famously with the carers that came to her on a three times daily basis. I would have no hesitation in recommending this company to anyone.
Latest Reviews for DarSarno Care Services
01 November 2024
DarSarno Care Services provide my mum with excellent care. They are always kind and considerate and extremely professional. They are always cheerful and make her feel as if she is the only person they visit. They always have time for her and we believe, the level of care is of the highest quality as is the support of the admin staff who are always only a phone call away. Many thanks to you all.
07 October 2024
The carers were always on time, cheerful and willing to undertake any task requested.
05 September 2024
Mum's care has been consistent with carers, also the agency is easy to contact and very helpful with any request or needs to be met. Punctuality, safeguarding, hygiene, mediation, personal care and health are of the utmost for the carers at every visit to mum. They are respectful, and tidy and care for mum's varing wishes. Mum's pastoral needs are met by each carer in their own way which is a real comfort to us as a family. If needed carers also call with any concerns or to the GP or regarding medication.
22 August 2024
My Dad has used DarSarno Care for almost two years now and the care offered is top level. My Dad looks forward to seeing his carers and is always very complimentary about them. The Managers and their excellent staff always genuinely seem to enjoy and care about the important work they do. I have experienced three different care companies since 2021, there is no comparison. I highly recommend DarSarno to anyone looking for home care for a loved one, you won't be disappointed.
23 January 2024
The care package was from September 2023 until November 2023. The care my husband received was exemplary by both the manager and day-to-day carers. My first contact with the organisation was when the manager came to talk to me prior to my husband leaving hospital. Her main aim was to find out what he would need, particularly like and his interests. At the same time, she was aware of the impact it would have on me and home life. Communication was very good and there was understanding when we couldn't predict the times of the ambulance service. The day-to-day careers were always punctual and on the one occasion there was a problem they let me know which was very reassuring. Their care of my husband at all times was with understanding and kindness. I rate DarSarno Care Services very highly and would certainly recommend them.
12 January 2024
All the carers treated my brother with kindness, dignity and a caring attitude. They were punctual and always put his mood and behaviour before anything else. Thank you for everything.
14 December 2023
DarSarno looked after my 87-year-old dad who has advanced dementia. The male team worked well with my dad, especially one in particular. DarSarno are flexible, for instance when my dad had an early hospital appointment they made sure that dad was ready. Also, when Dad had a fall, the carer stayed with Dad until the ambulance and I arrived. I would recommend DarSarno.
01 December 2023
As a family we were very impressed with the manager on her initial introductory visit to my cousin. Her main focus was directed towards him and finding out what his wishes were, with the family secondary to discussion, which is as it should be. Communication has been excellent throughout. The manager is very warm, caring and knowledgeable and has always been very accessible with prompt responses to queries and speedy action when required. The quality of care provided by the carers has been first class. They are well trained, respectful, kind and compassionate and developed very good relationships with my cousin. DarSarno provides a very flexible service and have gone ‘the extra mile’ in several instances, including when an emergency situation arose, which provided untold comfort to the whole family. The manager is committed to improving the service but, in my experience, I would find it impossible to suggest any areas where they could improve. I would highly recommend them.
26 September 2023
Dar Sarno cared for my Grandmother for over 5 years - they continue to care for my Grandfather. I am also an owner of a care company and I can wholeheartedly recommend them for the following reasons - 1, They run a safe and responsive service. 2, They are always professional but also became our family and took my grandparents to their hearts. 3, The service has remained excellent over the years. 4, Even when at times the care requirements of my Grandmother were challenging they always showed her kindness and understanding. 5, They have been willing to work with us as a family and with my business. 6, the managers have faced many changes in their business and they are very hands-on and ensure high-quality care at all times. We as a family are grateful to have them.
16 August 2023
DarSarno Care Services are wonderful. Hugely supportive of our family, with flexible arrangements to meet the need of my parent-in-laws. They managed to provide care remarkably quickly upon request (when our previous support decided to terminate her help with no notice at all). The manager and staff are always there at the end of a phone to discuss issues, not that there has been anything from their end that we needed to request to be done differently. The carer supplied was intelligent, caring and made a noticeable improvement to the their well-being. I would recommend them without hesitation.
21 June 2023
My wife was bedridden for six and a half years. Two carers from DarSarno Care attended and cared for her needs four times a day for all this time until her death. They never let her down, even during winter snow and covid. Because of their excellent care, she never developed bed saws and on occasion showed sympathy and patients.
28 December 2022
DarSarno Care Services cared for my Mum in the last few months of her life and I would recommend them as a professional and caring company. Mum's live-in care started with a national care provider but the care was disappointing so we changed to DarSarno and would recommend them. They are approachable and always have the client's best interests at heart. The carers they provided were always caring and that means a lot when you have previously experienced carers who clearly did not care at all.
13 December 2022
DarSarno Care Services cared for my husband in his last few days on 'the end of life pathway' and supported him to come home from the hospital at very short notice. They were incredibly responsive, empathetic, caring and professional, I would definitely recommend them.
07 December 2022
DarSarno provided my mother with an excellent service - professional, friendly and compassionate. Visits were carried out by a small and consistent team, so Mum saw familiar faces each day, and the carers understood her needs and preferences well. Feedback was given on every visit via an online app, which helped us to keep in close touch with how Mum was doing, and the company was also very supportive when she needed help with attending regular medical appointments. I would warmly recommend DarSarno's care services to anyone looking for additional support at home.
10 July 2022
Very friendly, very reliable and efficient staff who are understanding, helpful and so easy to get on with. I had no bad experiences over the two years of care. I would highly recommend.
02 March 2022
This company could not have been more helpful, caring, professional and compassionate. From the management through to the staff the quality was exceptional and I would highly recommend them to anyone in need of care for their loved ones.
20 December 2021
The care and level of professionalism that DarSarno give is second to none. My grandfather was reluctant to say the very least, but the DarSarno team appointed a few key workers to take care of him, one staff member was his backbone and he found his life ‘normal’ when she called. I cannot fault any element of care that is provided by DarSarno Care Services, they are exemplary and the people they recruit are caring to the extreme. My grandfather sadly has passed away, his final happiest times were because of the support given by DarSarno and their amazing team. Thank you.
05 November 2021
Fantastic team who genuinely care for clients on an individual basis. You guys were so supportive to me, my family and especially my mom after she came home from hospital. You showed her such compassion and more importantly gave her your time to talk and display a friendship more than a service provider relationship. Totally faultless. Thank you.
27 October 2021
The carers were always fantastic and treated her like family. What let us down was the so-called out of hours service. In an emergency, support was not forthcoming.
21 October 2021
We could not fault the DarSarno team who stepped in to care for Mum during the lockdown in January 2021. Great staff throughout the company and Mum got on famously with the carers that came to her on a three times daily basis. I would have no hesitation in recommending this company to anyone.