9 Springfield Lyons Approach, Springfield, Chelmsford, CM2 5LB
View Full Details of Glenavon CareI can't praise this company enough from the office staff with communication to the carers who are all lovely and are looking after our Mum so well. This morning my mum slipped onto the floor from the bed and I saw she was lying there through the camera, I called the company to ask if the carers could arrive earlier than scheduled and they did just that, they weren't able to move Mum but made sure she was comfortable and called the ambulance. If the carers are going to be later than scheduled they will call me so I can let her know, but this doesn't happen very often at all. We had this company after a hospital stay and I'm so glad we did.
My wife has been receiving home care for some time now and gets well looked after all the time by very professional carers every day and always with a smile we would highly recommend this care company to anyone.
My mother has always received excellent care from all the team at Glenavon. The care staff have Mum's best interests at heart and nothing is too much trouble and are always monitoring Mum's health and wellbeing and dealing with any issues that occur day to day.
My mum really appreciated the care and consideration provided by Glenavon. They were thoughtful and kind in their approach and would think about what would make her more comfortable. They did not just carry out the routine tasks but were sheets considering her health and comfort.
My experience with Glenavon Care has been excellent. I can't praise the carers highly enough. They are very helpful and compassionate. They are always willing to help my wife. They are a breath of fresh air in our lives. I have recommended Glenavon Care to many of my friends because I trust them because of the care they have given to my wife.
Excellent caring service. Very respectful and kind people who complete all tasks well. Would highly recommend them and the care provided.
When my father was in the latter stages of life, prior to going into a care home where he sadly passed away, he was cared for at home. The carers from Glenavon Care were absolutely amazing, so kind, caring and considerate of my father's condition. Always arrived with a smile on their faces, they couldn't do enough to help him and us as a family at an extremely upsetting time. Nothing was too much to ask, they are an absolute credit to the company, I came across numerous carers leading up to his final days, but none were as exemplary as the ones from Glenavon. If I'm ever asked about carers, I wouldn't hesitate in strongly recommending Glenavon. 10/10, the manager and his team are a credit to their profession.
My father has had such a caring group of carers to help look after him in his home. They are respectful and kind and always happy and patient. Always so helpful in any change to Dad's care and times of visits. I could not recommend Glenavon Care highly enough to anyone in need of care. Dementia care is very specialised and the understanding and patience are paramount, Glenavon Care offers this every day.
Glencare began caring for my parents in January and have been invaluable. The team are always on hand to speak to with any concerns we may have and they keep us informed of any developments or concerns they have. They have enabled my parents to stay in their own home which is their wish. Sadly Dad passed away in October but the team is very supportive and continues to care for Mum.
Our father has recently gone into a home, and up to the time, Glenavon Care was providing care at his home three times a day. Our father has dementia and was always treated with dignity and respect. His behaviour could be challenging at times, but the staff were always patient and ensured that he was safe. Sometimes they even stayed over their allowed time to make sure he was comfortable. As a family, we found the care to be of a high standard and consistently good. The office staff always listened to our concerns and went above and beyond. We would like to say a big thank you to all the team at Glenavon Care.
I am a sufferer of Multiple Sclerosis and having used Glenavon for the past year I have had a first class service. I have four double up visits per day and I love all of Glenavon carers. They have a strong and responsive office who I can call upon should I need extra help. I would not use any other company.
On the whole, the care mum receives is excellent. When agency staff are on or the main carers are sick, sometimes care is poor which is a shame. But most of the regular carers are excellent and go above and beyond their duties. They are very kind to mum.
The care my grandmother receives during the week by regular carers is extremely good and my grandmother has a great relationship with the regular carers. Unfortunately on the weekends, the service received is not so good. On some occasions, my grandmother remains in her night dresses as she has not has a carer turn up at all.
All my carers are kind and gentle people. I have suffered from multiple sclerosis for many years and have tried many care companies and can honestly say Glenavon Care Ltd is the best. I have been with them for 2 years and could not be without them. I get the same carers who know the routine, they know me. The office is responsive and well organised. I would recommend Glenavon Care Ltd to anyone and already have.
We are very happy with the carers and with what she does. She works very hard and looks after her very well.
I would like to say how happy I am with Glenavon Care Ltd. My mum has carers fours times daily, and the care she receives is excellent. The carers are outstanding and treat Mum with dignity and respect at all times. They do not just support Mum, but myself also without Glenavon, I would not be able to cope. All staff and management are outstanding.
My mother has been having fall of late, and Glenavon staff attended to this with good skills, training and empathy were all shown. We do not want to leave this company.
I can't praise this company enough from the office staff with communication to the carers who are all lovely and are looking after our Mum so well. This morning my mum slipped onto the floor from the bed and I saw she was lying there through the camera, I called the company to ask if the carers could arrive earlier than scheduled and they did just that, they weren't able to move Mum but made sure she was comfortable and called the ambulance. If the carers are going to be later than scheduled they will call me so I can let her know, but this doesn't happen very often at all. We had this company after a hospital stay and I'm so glad we did.
My wife has been receiving home care for some time now and gets well looked after all the time by very professional carers every day and always with a smile we would highly recommend this care company to anyone.
My mother has always received excellent care from all the team at Glenavon. The care staff have Mum's best interests at heart and nothing is too much trouble and are always monitoring Mum's health and wellbeing and dealing with any issues that occur day to day.
My mum really appreciated the care and consideration provided by Glenavon. They were thoughtful and kind in their approach and would think about what would make her more comfortable. They did not just carry out the routine tasks but were sheets considering her health and comfort.
My experience with Glenavon Care has been excellent. I can't praise the carers highly enough. They are very helpful and compassionate. They are always willing to help my wife. They are a breath of fresh air in our lives. I have recommended Glenavon Care to many of my friends because I trust them because of the care they have given to my wife.
Excellent caring service. Very respectful and kind people who complete all tasks well. Would highly recommend them and the care provided.
When my father was in the latter stages of life, prior to going into a care home where he sadly passed away, he was cared for at home. The carers from Glenavon Care were absolutely amazing, so kind, caring and considerate of my father's condition. Always arrived with a smile on their faces, they couldn't do enough to help him and us as a family at an extremely upsetting time. Nothing was too much to ask, they are an absolute credit to the company, I came across numerous carers leading up to his final days, but none were as exemplary as the ones from Glenavon. If I'm ever asked about carers, I wouldn't hesitate in strongly recommending Glenavon. 10/10, the manager and his team are a credit to their profession.
My father has had such a caring group of carers to help look after him in his home. They are respectful and kind and always happy and patient. Always so helpful in any change to Dad's care and times of visits. I could not recommend Glenavon Care highly enough to anyone in need of care. Dementia care is very specialised and the understanding and patience are paramount, Glenavon Care offers this every day.
Glencare began caring for my parents in January and have been invaluable. The team are always on hand to speak to with any concerns we may have and they keep us informed of any developments or concerns they have. They have enabled my parents to stay in their own home which is their wish. Sadly Dad passed away in October but the team is very supportive and continues to care for Mum.
Our father has recently gone into a home, and up to the time, Glenavon Care was providing care at his home three times a day. Our father has dementia and was always treated with dignity and respect. His behaviour could be challenging at times, but the staff were always patient and ensured that he was safe. Sometimes they even stayed over their allowed time to make sure he was comfortable. As a family, we found the care to be of a high standard and consistently good. The office staff always listened to our concerns and went above and beyond. We would like to say a big thank you to all the team at Glenavon Care.
I am a sufferer of Multiple Sclerosis and having used Glenavon for the past year I have had a first class service. I have four double up visits per day and I love all of Glenavon carers. They have a strong and responsive office who I can call upon should I need extra help. I would not use any other company.
On the whole, the care mum receives is excellent. When agency staff are on or the main carers are sick, sometimes care is poor which is a shame. But most of the regular carers are excellent and go above and beyond their duties. They are very kind to mum.
The care my grandmother receives during the week by regular carers is extremely good and my grandmother has a great relationship with the regular carers. Unfortunately on the weekends, the service received is not so good. On some occasions, my grandmother remains in her night dresses as she has not has a carer turn up at all.
All my carers are kind and gentle people. I have suffered from multiple sclerosis for many years and have tried many care companies and can honestly say Glenavon Care Ltd is the best. I have been with them for 2 years and could not be without them. I get the same carers who know the routine, they know me. The office is responsive and well organised. I would recommend Glenavon Care Ltd to anyone and already have.
We are very happy with the carers and with what she does. She works very hard and looks after her very well.
I would like to say how happy I am with Glenavon Care Ltd. My mum has carers fours times daily, and the care she receives is excellent. The carers are outstanding and treat Mum with dignity and respect at all times. They do not just support Mum, but myself also without Glenavon, I would not be able to cope. All staff and management are outstanding.
My mother has been having fall of late, and Glenavon staff attended to this with good skills, training and empathy were all shown. We do not want to leave this company.