Submit a Review for Bluebird Care Newport
35 Stow Park Circle, Newport, NP20 4HF
View Full Details of Bluebird Care NewportLatest Reviews for Bluebird Care Newport
15 April 2025
Bluebird have cared for my father for the last 3 months. The carers have been kind, attentive and always treat my Father with dignity. So diligent in their treatment, he has been discharged from the Lymphoedema clinic. Medications have changed considerably during the three months and the transition has been seamless. From my perspective, the communication from the office is professional and efficient. For me, this is essential. Carers notes are available via their on line system. The supervisor is always on hand to provide advice. Weekly schedules listing the name of the carer and call times are emailed and invoices provide a detailed breakdown of costs.
15 April 2025
My mum has been having help from Bluebird Care 3 times a week since January and I cannot thank them enough for what they have done. Things were difficult in the beginning because Mum wouldn't accept that she needed help. But the staff were so good with her, encouraging her and just chatting if that was all that mum would allow. Mum is now moving into assisted living, so will no longer need Bluebird Care but I would certainly recommend them as a care provider. The staff, particularly 4 members of staff, have been so lovely to mum and she has built a good relationship with them all. Thank you Bluebird, you've been amazing.
01 April 2025
Mam have been more than happy with the support / care and help she has received everyone who visited have been lovely and so friendly - nothing is too much trouble Mam initially bit concerned as never had care other than myself previously and also been a very independent person prior to that - it's been so reassuring that mam now feels so comfortable and looks forward to her visits Really lifts her spirits Carers are very Inspiring too offer tips ideas to help with maintaining routines I'm grateful for the updates of visits - can view at a glance should any changes occur everything is always very well communicated and dealt with immediately Very professionally run
20 March 2025
Bluebird (and the carer who visits me) are excellent. Great care is taken through-out the house and they get into the areas / bits that I as a disabled person struggle to reach. Equally importantly the conversation means they can check on me and ensure I'm not losing it! And the cats seem to like them too!
20 March 2025
I needed care assistance at short notice for twice daily visits.Bluebird Care had been recommended to me by friends who had used the company.Their manager and office staff were extremely helpful on first contact and swiftly arranged an assessment with me at home which was comprehensive regarding my morning and night care routine.I was particularly impressed by their attention to detail and health and safety assessment of my home.I have received first class care from pleasant,punctual and competent care staff and can recommend Bluebird Newport as my first choice for home care having had experience of other local care companies for my late mother.
10 October 2024
I highly recommend Bluebird Care Newport. They are an amazing company! My mum has dementia and Bluebird carers attended to my mum twice a day. Carers were always very professional, kind and helpful. Office staff were always very attentive and nothing was ever too much trouble! A well-organised and reliable company. Thank you for everything you did to support Mum and myself!
22 January 2024
Mum was diagnosed with Dementia, and we were assigned a care company to help with her care, we were with that company for 2 years, care was not the best, but it was a help, some of the better carers left the company and the level of care dropped massively. We have currently swapped to Bluebird Carers Newport, this company was also recommended to me by a friend as being excellent, the carers visit Mum 3 times per day. We would be absolutely lost without them! The carers are lovely, kind, caring, attentive and engaging and also very professional. We are so grateful to how the office ladies do what they can to help us with advice etc, also how efficiently they reply to my text messages and reach out if they need to bring something to my attention. We are more than happy with the care that is being provided. Amazing company. The carers and office girls are like angels and I am truly grateful for everything that they do for Mum. Thank you so much
11 December 2023
I'm happy with the care provider but I have noticed on several occasions the staff are not staying for the duration of the visit (AM is 45 mins and lunch is 30 mins) which is a concern. Some staff will wash dishes and others will leave them. The interaction with Mum varies sometimes as some staff have been on their phones during the visit. My mother is very comfortable with the staff but misses one in particular.
24 May 2023
Always very pleased with the excellent care Bluebird gives to my mum. All carers are so considerate, kind and caring. Everything is well organised.
14 May 2023
A good consistent service provided. Any concerns or issues are reported to the office/medical professional. Duties are carried out as agreed in the care plan and any additional requests by the family are actioned. The care provided by the carers is very good and the service user and family are more than happy with this.
10 May 2023
Excellent.
10 May 2023
Friendly staff, comfortable knowing someone is coming, family pleased with service.
12 January 2023
Dad's two male carers looked after him for over a year. When he became seriously ill they took on his personal care with the greatest tact and kindness. They were a familiar and reassuring presence for both Dad and my mother when he neared the end of life. Bluebird Care Newport were always reliable and helpful when I had to deal with the office. I would thoroughly recommend them to everyone.
10 January 2023
I feel very happy and contented here. I enjoy my stay here and safety. All I have met have been very nice. I cannot fault anyone. Thank you.
13 December 2022
I find the service provided very good. I like that I have a small number of carers calling on a regular basis.
29 November 2022
I look forward to the help given to my sister with showering and giving her breakfast. I could not manage without help in the mornings and weekly changing of her bed linen.
21 November 2022
We look forward to the carer's visit, nothing is too much trouble for them.
25 August 2022
I cannot thank Bluebird enough for everything they do. It is so reassuring to know Mum is in their capable hands. I don't know what we'd do without you!
07 December 2021
Very happy with the service and I know I can rely on Bluebird Care to meet my mother's needs and keep her safe.
07 December 2021
Best care company I have had by far and I've had quite a few over the years. Office staff try to accommodate as best as possible you don't feel bad like others have if you need to change something. Carers 99.999 would introduce themselves and look at the plan to know what to do. Extremely friendly, considerate the works, couldn't recommend enough 6*.
Latest Reviews for Bluebird Care Newport
15 April 2025
Bluebird have cared for my father for the last 3 months. The carers have been kind, attentive and always treat my Father with dignity. So diligent in their treatment, he has been discharged from the Lymphoedema clinic. Medications have changed considerably during the three months and the transition has been seamless. From my perspective, the communication from the office is professional and efficient. For me, this is essential. Carers notes are available via their on line system. The supervisor is always on hand to provide advice. Weekly schedules listing the name of the carer and call times are emailed and invoices provide a detailed breakdown of costs.
15 April 2025
My mum has been having help from Bluebird Care 3 times a week since January and I cannot thank them enough for what they have done. Things were difficult in the beginning because Mum wouldn't accept that she needed help. But the staff were so good with her, encouraging her and just chatting if that was all that mum would allow. Mum is now moving into assisted living, so will no longer need Bluebird Care but I would certainly recommend them as a care provider. The staff, particularly 4 members of staff, have been so lovely to mum and she has built a good relationship with them all. Thank you Bluebird, you've been amazing.
01 April 2025
Mam have been more than happy with the support / care and help she has received everyone who visited have been lovely and so friendly - nothing is too much trouble Mam initially bit concerned as never had care other than myself previously and also been a very independent person prior to that - it's been so reassuring that mam now feels so comfortable and looks forward to her visits Really lifts her spirits Carers are very Inspiring too offer tips ideas to help with maintaining routines I'm grateful for the updates of visits - can view at a glance should any changes occur everything is always very well communicated and dealt with immediately Very professionally run
20 March 2025
Bluebird (and the carer who visits me) are excellent. Great care is taken through-out the house and they get into the areas / bits that I as a disabled person struggle to reach. Equally importantly the conversation means they can check on me and ensure I'm not losing it! And the cats seem to like them too!
20 March 2025
I needed care assistance at short notice for twice daily visits.Bluebird Care had been recommended to me by friends who had used the company.Their manager and office staff were extremely helpful on first contact and swiftly arranged an assessment with me at home which was comprehensive regarding my morning and night care routine.I was particularly impressed by their attention to detail and health and safety assessment of my home.I have received first class care from pleasant,punctual and competent care staff and can recommend Bluebird Newport as my first choice for home care having had experience of other local care companies for my late mother.
10 October 2024
I highly recommend Bluebird Care Newport. They are an amazing company! My mum has dementia and Bluebird carers attended to my mum twice a day. Carers were always very professional, kind and helpful. Office staff were always very attentive and nothing was ever too much trouble! A well-organised and reliable company. Thank you for everything you did to support Mum and myself!
22 January 2024
Mum was diagnosed with Dementia, and we were assigned a care company to help with her care, we were with that company for 2 years, care was not the best, but it was a help, some of the better carers left the company and the level of care dropped massively. We have currently swapped to Bluebird Carers Newport, this company was also recommended to me by a friend as being excellent, the carers visit Mum 3 times per day. We would be absolutely lost without them! The carers are lovely, kind, caring, attentive and engaging and also very professional. We are so grateful to how the office ladies do what they can to help us with advice etc, also how efficiently they reply to my text messages and reach out if they need to bring something to my attention. We are more than happy with the care that is being provided. Amazing company. The carers and office girls are like angels and I am truly grateful for everything that they do for Mum. Thank you so much
11 December 2023
I'm happy with the care provider but I have noticed on several occasions the staff are not staying for the duration of the visit (AM is 45 mins and lunch is 30 mins) which is a concern. Some staff will wash dishes and others will leave them. The interaction with Mum varies sometimes as some staff have been on their phones during the visit. My mother is very comfortable with the staff but misses one in particular.
24 May 2023
Always very pleased with the excellent care Bluebird gives to my mum. All carers are so considerate, kind and caring. Everything is well organised.
14 May 2023
A good consistent service provided. Any concerns or issues are reported to the office/medical professional. Duties are carried out as agreed in the care plan and any additional requests by the family are actioned. The care provided by the carers is very good and the service user and family are more than happy with this.
10 May 2023
Excellent.
10 May 2023
Friendly staff, comfortable knowing someone is coming, family pleased with service.
12 January 2023
Dad's two male carers looked after him for over a year. When he became seriously ill they took on his personal care with the greatest tact and kindness. They were a familiar and reassuring presence for both Dad and my mother when he neared the end of life. Bluebird Care Newport were always reliable and helpful when I had to deal with the office. I would thoroughly recommend them to everyone.
10 January 2023
I feel very happy and contented here. I enjoy my stay here and safety. All I have met have been very nice. I cannot fault anyone. Thank you.
13 December 2022
I find the service provided very good. I like that I have a small number of carers calling on a regular basis.
29 November 2022
I look forward to the help given to my sister with showering and giving her breakfast. I could not manage without help in the mornings and weekly changing of her bed linen.
21 November 2022
We look forward to the carer's visit, nothing is too much trouble for them.
25 August 2022
I cannot thank Bluebird enough for everything they do. It is so reassuring to know Mum is in their capable hands. I don't know what we'd do without you!
07 December 2021
Very happy with the service and I know I can rely on Bluebird Care to meet my mother's needs and keep her safe.
07 December 2021
Best care company I have had by far and I've had quite a few over the years. Office staff try to accommodate as best as possible you don't feel bad like others have if you need to change something. Carers 99.999 would introduce themselves and look at the plan to know what to do. Extremely friendly, considerate the works, couldn't recommend enough 6*.