Your Review & Ratings

We welcome reviews from home care service users/clients and their family/friends. Your review will help others to make an informed decision about the care provider they choose. If you have a serious allegation of negligence or wish to make a formal complaint please refer to our complaints page.


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Latest Reviews for Penponds Homecare

stars
stars 22 February 2021
When my mother in law became ill and ended up in hospital our lives were shattered as we had found out that she had terminal cancer. She was only allowed home with a package of care. We contacted Penponds who were more than happy to help out. My mother in law returned to her own home then the carers came in and helped my mother in law. At the start, it was hard for the carers as she was being a difficult lady, refusing their help and she could not or would not accept she needed help. After a week she settled and the carers were amazing with her, she became very fond of them and would tell us as a family they were amazing. Then lockdown happened and Penponds were amazing, they gave the best support not just to my mother in law but to the family too. Sadly, my mother in law passed away in April, but right till the end, Penponds were there, full of support. As a family, we would definitely recommend them if your loved one needs care.
Review from Michelle (Daughter-in-law of Client/Service User)