Your Review & Ratings

We welcome reviews from home care service users/clients and their family/friends. Your review will help others to make an informed decision about the care provider they choose. If you have a serious allegation of negligence or wish to make a formal complaint please refer to our complaints page.


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How would you rate the Home Care Provider on the following? (Please give your true thoughts for each category, this feedback will help the provider and those looking for similar care)

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Review from () published on XX XXXX 202X

Overall Experience:  stars

Staff stars
Care / Support stars
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Treated with Dignity stars
Value for Money stars

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Latest Reviews for C&S Makenston Special Care Service

stars
stars 03 April 2021
Carers come to wash and dress Mum every day. They are calm, patient and so kind, ensuring her dignity is maintained at all times. mum is encouraged to take her time and do things at her own pace. We have complete trust in our carers and have received prompt and effective responses whenever we have needed to contact management. We feel lucky to have found them. (I have no information on charges so haven't commented on this).
Review from T E (Daughter of Client/Service User)
stars
stars 10 March 2021
The care team help me to care for my mother in law, it's nice to be able to visit her now as her daughter in law and not as her carer. I think the care team are gentle and very kind to her, they are very patient as well, they assist with her shower twice a week and help with her meals prep, and at night they assist her with her bedtime routine. They also help with taking the bins out and with washing. They come three times a day, couldn't manage without them.
Review from A C (Daughter-in-law of Client/Service User)
stars
stars 02 December 2020
Since being cared for by the company, I have found the carers cheerful and helpful, and they do their job efficiently and are all very helpful.
Review from P T (Client / Service User)