Your Review & Ratings

We welcome reviews from home care service users/clients and their family/friends. Your review will help others to make an informed decision about the care provider they choose. If you have a serious allegation of negligence or wish to make a formal complaint please refer to our complaints page.


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How would you rate the Home Care Provider on the following? (Please give your true thoughts for each category, this feedback will help the provider and those looking for similar care)

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Review from () published on XX XXXX 202X

Overall Experience:  stars

Staff stars
Care / Support stars
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Treated with Dignity stars
Value for Money stars

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Latest Reviews for Enchanting Care

stars
stars 03 March 2025
Enchanting Care has been caring for my father in his own home for the past year. The care coordinator is always on hand if I have any queries, and the carers, without exception, are professional, friendly and supportive. We are very grateful to EC for their continued excellent provision of care and highly recommend their services.
Review from Wendy Y (Daughter of Client/Service User)
stars
stars 10 July 2024
I highly recommend this business, they are 100% in their efficiency and punctuality. The staff are all very friendly but also highly skilled, they always ask if there is anything else they can do before leaving. In the last six months of having Enchanting Care, I believe we have also made many friends.
Review from Julie A (Daughter of Client/Service User)
stars
stars 31 May 2024
We have used Enchanting Care for the past 4 years to help with my partner's needs due to a mental illness and now physical as well. All of the carers are highly trained efficient and extremely pleasant, they always ask if there is anything more we needed doing. Enchanting Care does an amazing job in a very hard industry. They are a small family-run company that in my opinion goes the extra mile to support people in need with an excellent service.
Review from W H (Client / Service User)
stars
stars 31 May 2024
I find my care package very very good all the staff are wonderful and professional.
Review from F D (Client / Service User)