Submit a Review for Helping Hands Home Care (Newcastle)
274 Chillingham Road, Newcastle upon Tyne, NE6 5LQ
View Full Details of Helping Hands Home Care (Newcastle)Latest Reviews for Helping Hands Home Care (Newcastle)
10 March 2025
I would thoroughly recommend Helping Hands. From start to finish they have been fabulous in helping us to care for our mum at home. The office staff are friendly and always accommodating when we needed to alter visits or change the care package. The initial assessment fully considered our mum's personality, likes and needs and this enabled a good match of carer. The carer was patient with mum and adapted to her needs and was always very caring. Mum considered her to be a friend after a while! Helping hands have helped us through a difficult period with our mum and for this I am very grateful.
08 December 2022
Care cover for my husband while I was on holiday. Twice daily, 30-minute visits to check he was coping with his diabetes and Parkinson's medication. They also cleaned the kitchen during their visits. All staff were friendly and my husband was grateful for them popping in. As was our labrador. Management was very professional, and thorough in their assessment of our needs and explained everything well. We would certainly use them in future if we need more help on a regular basis.
16 August 2022
I couldn't speak more highly of the service my Mam receives from Helping Hands Home Care - nothing is too much for her carers, especially one. The girls in the office check in regularly and are so responsive in making any changes needed. I would recommend Helping Hands Home Care (Newcastle) to anyone.
05 September 2018
Very friendly and attentive staff, very good at their jobs and will do all they can to accommodate last minute call requests. Would recommend to anyone.
30 August 2018
First-rate service nothing is too much trouble. Staff have been lovely and have a great personality. The company has been a massive help to me I have been able to continue going to work without worrying about my husband as I know he is safe.
07 November 2017
Care has been excellent.
05 October 2017
Fabulous friendly, efficient staff. My husband was put at ease and was excellently cared for, I can't thank them enough.
12 July 2017
Helping Hands is an extremely professional, caring provider. The staff are polite, well trained, punctual and most importantly, have the welfare of their clients at the forefront of their minds at all times. My mother is very happy and feels safe and secure with all staff members. They go above and beyond to make sure her needs are met at every visit. A five-star service!
Latest Reviews for Helping Hands Home Care (Newcastle)
10 March 2025
I would thoroughly recommend Helping Hands. From start to finish they have been fabulous in helping us to care for our mum at home. The office staff are friendly and always accommodating when we needed to alter visits or change the care package. The initial assessment fully considered our mum's personality, likes and needs and this enabled a good match of carer. The carer was patient with mum and adapted to her needs and was always very caring. Mum considered her to be a friend after a while! Helping hands have helped us through a difficult period with our mum and for this I am very grateful.
08 December 2022
Care cover for my husband while I was on holiday. Twice daily, 30-minute visits to check he was coping with his diabetes and Parkinson's medication. They also cleaned the kitchen during their visits. All staff were friendly and my husband was grateful for them popping in. As was our labrador. Management was very professional, and thorough in their assessment of our needs and explained everything well. We would certainly use them in future if we need more help on a regular basis.
16 August 2022
I couldn't speak more highly of the service my Mam receives from Helping Hands Home Care - nothing is too much for her carers, especially one. The girls in the office check in regularly and are so responsive in making any changes needed. I would recommend Helping Hands Home Care (Newcastle) to anyone.
05 September 2018
Very friendly and attentive staff, very good at their jobs and will do all they can to accommodate last minute call requests. Would recommend to anyone.
30 August 2018
First-rate service nothing is too much trouble. Staff have been lovely and have a great personality. The company has been a massive help to me I have been able to continue going to work without worrying about my husband as I know he is safe.
07 November 2017
Care has been excellent.
05 October 2017
Fabulous friendly, efficient staff. My husband was put at ease and was excellently cared for, I can't thank them enough.
12 July 2017
Helping Hands is an extremely professional, caring provider. The staff are polite, well trained, punctual and most importantly, have the welfare of their clients at the forefront of their minds at all times. My mother is very happy and feels safe and secure with all staff members. They go above and beyond to make sure her needs are met at every visit. A five-star service!