Submit a Review for Helping Hands Home Care (Horley)
98A Victoria Road, Horley, RH6 7AB
View Full Details of Helping Hands Home Care (Horley)Latest Reviews for Helping Hands Home Care (Horley)
26 February 2025
I have been receiving home care morning and evening, to get up and showered, by a lovely lady, in the morning, and dressed and breakfast. It's so lovely having the help, and in the evening helped into my nightdress, and put to bed. Helping Hands are so perfect, the staff are second to none. Thank you for everything you do, a very Happy customer indeed!
13 February 2025
Great staff, great management, and overall great experience. The quality of care given by the team at Helping Hands Home Care Horley is excellent. Dad has looks forward to their visits and they raise his spirits no end. I cannot speak more highly of the whole team!
26 May 2023
I cannot speak more highly of both the service provided by the carers and the management team (in particular Hayley). A very caring and well managed company. When my Mother was admitted to hospital they sent her a beautiful bunch of flowers. Very highly recommended.
31 March 2023
Overall good service, always there is needed.
05 August 2022
Very caring and reliable service. Always someone at the end of the phone if you have a problem, it is always dealt with immediately.
18 July 2022
This has been a very useful service when needed. They do their best to keep me with the same carer for consistency and familiarity. It would help though if better communication in advance is given if there is a change of carer. I am very grateful for this service.
14 July 2022
The carers are fantastic and nothing is too much trouble including taking Dad to doctor appointments and doing shopping for him. Staff are easily contactable and reply promptly and will try and accommodate any changes that are needed even at short notice. Dad is very pleased with the service that he receives from Helping Hands.
13 July 2022
The service I receive from the staff is good. The staff are always polite, helpful and caring. The management staff are satisfactory, but sometimes their appointment booking could be better. At times, they booked one specific booking for one time automatic for the following week, which I did not need. I hope this matter has been sorted. Thank you for understanding.
Latest Reviews for Helping Hands Home Care (Horley)
26 February 2025
I have been receiving home care morning and evening, to get up and showered, by a lovely lady, in the morning, and dressed and breakfast. It's so lovely having the help, and in the evening helped into my nightdress, and put to bed. Helping Hands are so perfect, the staff are second to none. Thank you for everything you do, a very Happy customer indeed!
13 February 2025
Great staff, great management, and overall great experience. The quality of care given by the team at Helping Hands Home Care Horley is excellent. Dad has looks forward to their visits and they raise his spirits no end. I cannot speak more highly of the whole team!
26 May 2023
I cannot speak more highly of both the service provided by the carers and the management team (in particular Hayley). A very caring and well managed company. When my Mother was admitted to hospital they sent her a beautiful bunch of flowers. Very highly recommended.
31 March 2023
Overall good service, always there is needed.
05 August 2022
Very caring and reliable service. Always someone at the end of the phone if you have a problem, it is always dealt with immediately.
18 July 2022
This has been a very useful service when needed. They do their best to keep me with the same carer for consistency and familiarity. It would help though if better communication in advance is given if there is a change of carer. I am very grateful for this service.
14 July 2022
The carers are fantastic and nothing is too much trouble including taking Dad to doctor appointments and doing shopping for him. Staff are easily contactable and reply promptly and will try and accommodate any changes that are needed even at short notice. Dad is very pleased with the service that he receives from Helping Hands.
13 July 2022
The service I receive from the staff is good. The staff are always polite, helpful and caring. The management staff are satisfactory, but sometimes their appointment booking could be better. At times, they booked one specific booking for one time automatic for the following week, which I did not need. I hope this matter has been sorted. Thank you for understanding.