Unit 12a, Pacific House, Easter Island Place, Eastbourne, Eastbourne, BN23 6FA
View Full Details of Helping Hands Home Care (Eastbourne)I am very impressed with each member of staff who has visited my brother to offer him assistance in his home and also to go shopping Particularly impressive us the attitude of each visitor and their professional approach.
My father needed some additional support but was reluctant. The Helping Hands people responded to my concerns to this with assurance and patience. The care then given was very well received and always with understanding.
Always arrives and makes sure my father in law is fed and food left for his tea time too. Anything he asks for they will help with that too if needed. Liaises with a family member is if there is a problem.
My husband has been under the care of Helping Hands Home Care since February 2024, initially as a companionship visit then for full personal care since June 2024 due to his deteriorating Alzheimer's condition. I've found all his carers to be professional and compassionate throughout his journey, despite his often difficult behaviour. Nothing too much trouble.
Excellent service, both professional and friendly. The team organised and provided transportation for my parents on Christmas Day to our home (2 hours away), and stayed on hand to provide whatever care support was needed, got on well with my parents and integrated with the family joining us for Christmas dinner. Would recommend and my parents are using again. Thanks.
The carers are excellent in every way. Nothing is ever too much trouble for them. The call times are good. I always feel safe in their care. We have no complaints to make, we are very happy with the service we get.
Thank you so much for all your care, attention, reassurance and for your can-do attitudes. You've restored our faith in care providers, plus already enabled us the family to dare to go away for a night or two, having complete confidence that Mum's in great hands.
We've been using helping hands for 27 months. The report the carriers have built with my grandmother is excellent. They show complete compassion, dignity and respect. They take their time and are extremely patient with her. They also take the time to talk to me and ask him for I'm OK in my caring role. The only downfall is the cost of the car as helping hands is one of the most expensive providers. My grandmother won't be able to continue to afford the care once her savings run out.
I am very impressed with each member of staff who has visited my brother to offer him assistance in his home and also to go shopping Particularly impressive us the attitude of each visitor and their professional approach.
My father needed some additional support but was reluctant. The Helping Hands people responded to my concerns to this with assurance and patience. The care then given was very well received and always with understanding.
Always arrives and makes sure my father in law is fed and food left for his tea time too. Anything he asks for they will help with that too if needed. Liaises with a family member is if there is a problem.
My husband has been under the care of Helping Hands Home Care since February 2024, initially as a companionship visit then for full personal care since June 2024 due to his deteriorating Alzheimer's condition. I've found all his carers to be professional and compassionate throughout his journey, despite his often difficult behaviour. Nothing too much trouble.
Excellent service, both professional and friendly. The team organised and provided transportation for my parents on Christmas Day to our home (2 hours away), and stayed on hand to provide whatever care support was needed, got on well with my parents and integrated with the family joining us for Christmas dinner. Would recommend and my parents are using again. Thanks.
The carers are excellent in every way. Nothing is ever too much trouble for them. The call times are good. I always feel safe in their care. We have no complaints to make, we are very happy with the service we get.
Thank you so much for all your care, attention, reassurance and for your can-do attitudes. You've restored our faith in care providers, plus already enabled us the family to dare to go away for a night or two, having complete confidence that Mum's in great hands.
We've been using helping hands for 27 months. The report the carriers have built with my grandmother is excellent. They show complete compassion, dignity and respect. They take their time and are extremely patient with her. They also take the time to talk to me and ask him for I'm OK in my caring role. The only downfall is the cost of the car as helping hands is one of the most expensive providers. My grandmother won't be able to continue to afford the care once her savings run out.