Submit a Review for Helping Hands Home Care (Solihull)
121 Stratford Road, Shirley, Solihull, B90 3ND
View Full Details of Helping Hands Home Care (Solihull)Latest Reviews for Helping Hands Home Care (Solihull)
31 July 2024
The care I receive from my carer is second to none, she is kind and thoughtful and nothing is too much trouble for her. She has made my life much easier and helped me to start gaining confidence in myself again.
08 November 2023
I want to express my utmost gratitude for the exceptional care provided by Helping Hands Home Care. The carers at this organisation are truly amazing and compassionate individuals. They showed unwavering dedication and went above and beyond to understand and assist my family member who has a rare genetic brain condition. Not only were the carers kind and understanding, but the management team also played a crucial role in ensuring the highest level of support for both clients and staff. They were always available and ready to address concerns, providing guidance and reassurance every step of the way. What truly sets Helping Hands Home Care apart is their willingness to learn about this specific condition. Their commitment to understanding the challenges faced daily was truly commendable. This enabled them to tailor the care my family member received to meet their unique needs effectively. I would be more than happy to recommend Helping Hands to anybody requiring care.
05 March 2018
Absolutely brilliant service provided by Helping Hands care agency. They fully understand dementia from the branch manager through to the carers. At our first visit, the manager put together a care plan which was spot on. She advised us on how to reintroduce the care (the previous care agency we used failed miserably and did not understand the needs to a dementia patient) and assigned an experienced carer who was perfect in every way. Our carer was very professional, polite, always offered sound advice and knew how to handle Dad in a respectable manner even when he was being abusive towards her. She really went above and beyond. Once dad settled with his carer visiting a second carer was introduced, she too handled the situation well. We are so grateful to the exceptional service the carers provided not only to my dad but to us as a family, always providing sound advice. Helping Hands in Solihull certainly get our recommendation, and we cannot thank them enough!
Latest Reviews for Helping Hands Home Care (Solihull)
31 July 2024
The care I receive from my carer is second to none, she is kind and thoughtful and nothing is too much trouble for her. She has made my life much easier and helped me to start gaining confidence in myself again.
08 November 2023
I want to express my utmost gratitude for the exceptional care provided by Helping Hands Home Care. The carers at this organisation are truly amazing and compassionate individuals. They showed unwavering dedication and went above and beyond to understand and assist my family member who has a rare genetic brain condition. Not only were the carers kind and understanding, but the management team also played a crucial role in ensuring the highest level of support for both clients and staff. They were always available and ready to address concerns, providing guidance and reassurance every step of the way. What truly sets Helping Hands Home Care apart is their willingness to learn about this specific condition. Their commitment to understanding the challenges faced daily was truly commendable. This enabled them to tailor the care my family member received to meet their unique needs effectively. I would be more than happy to recommend Helping Hands to anybody requiring care.
05 March 2018
Absolutely brilliant service provided by Helping Hands care agency. They fully understand dementia from the branch manager through to the carers. At our first visit, the manager put together a care plan which was spot on. She advised us on how to reintroduce the care (the previous care agency we used failed miserably and did not understand the needs to a dementia patient) and assigned an experienced carer who was perfect in every way. Our carer was very professional, polite, always offered sound advice and knew how to handle Dad in a respectable manner even when he was being abusive towards her. She really went above and beyond. Once dad settled with his carer visiting a second carer was introduced, she too handled the situation well. We are so grateful to the exceptional service the carers provided not only to my dad but to us as a family, always providing sound advice. Helping Hands in Solihull certainly get our recommendation, and we cannot thank them enough!