Submit a Review for Helping Hands Home Care (Lutterworth)
17 Market Street, Lutterworth, LE17 4EJ
View Full Details of Helping Hands Home Care (Lutterworth)Latest Reviews for Helping Hands Home Care (Lutterworth)
26 February 2025
Helping Hands provided carers after I broke my hip 6 months ago. They enabled me to return to my own home and helped me to gradually return to normal. I needed daily help to begin with: the carers offered gentle support and encouragement so that I regained my confidence to eventually manage on my own. I would recommend their services to anyone needing help whilst recovering from an accident or operation.
15 January 2025
I am really pleased and happy with the service my mum receives from Helping Hands Home Care. All the carers are very friendly, caring and treat mum with respect. They make sure she is eating, make her drink, see to her personal needs and importantly always have time for a chat. If there are any issues, I am informed straight away. Having Helping Hands gives me and my family complete peace of mind. Thank you.
03 December 2024
Very helpful. Informative. Practical support provided. The reviewer was very kind indeed. The reviewer provided all the following via email as promised.
26 November 2024
Carers are very helpful and thorough, they use their own initiative, kind and conversation is interesting. They listen to advice/instructions and make me feel confident.
28 October 2024
A cheerful voice every morning tolerating and listening to all the stories of an 87-year-old. Quickly filled the gap after being released from the hospital and recovering after a fall. Helped transition from hospital to my home and re-organised many collections made over 64 years of marriage. Worked very efficiently and true of all during the first 3 weeks I hope that I made them happy in their work they deserve to be rewarded. My almost full recovery is in major part due to the team and now with sight approved for driving despite glaucoma and a blue badge and diabetes under control. I can contemplate a new start in life. We moved here in the middle of Covid and were unable to make friends. and now having lost my wife I have regained independence. From mother, to matron at school, to batman in the army, to bedder at university, to wife, all 87 years have been supported, well done Helping Hands in continuing this for me.
30 September 2024
Very friendly, helpful staff who provide my mother (3 days a week) with all the assistance that she needs to help maintain her independent living. They are dependable and can always be relied on. I would not hesitate to recommend them to anyone.
24 September 2024
Excellent service from the outset. We are new to Helping Hands who are providing twice-daily care visits to assist us with my father's daily care. Carers are always on time, always cheerful, always professional and provide a consistently high level of care.
30 August 2024
My carer was so very lovely and was prepared to do anything I felt I needed. She filled the short time she was here and also used her initiative to point out some things I hadn't thought about that she could do. She was extremely pleasant to talk to, mindful of my home and I would be very happy if she was to be my caregiver in the future.
02 July 2024
We will always be grateful to the carers from Helping Hands who provided Mother with assistance in personal care, enabling me to continue going to work with peace of mind. When the mother became very unwell and immediate help was needed, none was available from either of the local authority care providers. It was Helping Hands who stepped in at short notice to care for Mother when I, aged 73, no longer could. Always kind, friendly and efficient. They really do 'go the extra mile' for us.
30 May 2024
The team from Helping Hands have been fantastic! They visit my 85 year old mum three times a day every day. Mum has dementia so it is wonderful that she can maintain her independence with a little support to keep her safe. The staff are amazing!
16 May 2024
I selected Helping Hands in mid-2023 to provide a lunchtime sitting service. This went well so when I needed help to get up, washed and dressed each morning Helping Hands was the obvious choice. This has also gone well. There is a well-formed process for introducing new carers and they are all well-trained and sympathetic to my needs. There have been a few admin problems but they have been quickly resolved. I am a very happy customer.
26 April 2024
The ladies who visit and in the office are excellent. My husband's mother is in her 100th year and fiercely independent. Everyone from Helping Hands shows kindness, respect and affection but always remains very professional. We are all very grateful for all they do especially alerting us to medical issues that we may otherwise not be privy to. The longevity of our association indicates how happy we are with Helping Hands. Thank you all.
26 April 2024
My dad has recently lost his wife of over 60 years and has really struggled. We were looking for a kind, caring and patient companion for him for a couple of evenings a week. Our carer has been visiting him for the last few weeks and she has made a very positive difference to his life already. We have been very impressed with the level of care and empathy shown by all the team we have had contact with so far. From the manager who went the extra mile to match Dad with a lovely companion, the lady in the office and of course our carer. We would not hesitate to recommend Helping Hands Lutterworth.
13 February 2024
We had 5 carers in total. All were very hard working and each had excellent personalities. We do not need a service now and miss the friendliness of their calls. Nothing was ever too much trouble. Highly recommended.
12 February 2024
We were really pleased with the leave of service and care that was received from Helping Hands and the team. We had night care for my uncle during his last few days and they were able to offer the family lots of comfort to know that he was safe and had company if he ever needed anything in the last few days. Thank you for your care.
18 December 2023
Staff take the time to understand your needs, they have been very helpful and friendly. As someone who is able-bodied but struggles with mental capacity and overwhelm, staff have made me feel validated and supported in my needs to help reduce my mental load around the home. The help has been invaluable, I already feel more relaxed and comfortable in my own home even after two visits knowing that, even if I have a bad week, I know I have someone coming to support me. The carer is very friendly, works hard and always arrives on time. I appreciate the work she has done and I look forward to her future visits.
05 December 2023
The staff that visited to set the care plan up showed so much respect and were lovely. The carers have helped give my mum her confidence back after a couple of falls. They are kind, caring and compassionate.
22 June 2023
We were both extremely pleased with the excellent service we received from Helping Hands Home Care (Lutterworth). We were both anxious about using a care agency to look after my husband while I had a holiday. We need not have worried. The manager was most understanding and arranged for us to meet the carers before they began their duties. Everything went smoothly in my absence. We both would not hesitate to recommend this care agency and will most certainly be using it again in the future.
26 April 2023
Can only say that my review with staff from the Helping Hands Home Care (Lutterworth) was very positive. My parents are happy with the service being provided. Which is of great relief to both myself and the rest of the family. Staff asked about the service they were giving and I said it was fantastic and anything I had to say was very engaging. Thank you for everything!
Latest Reviews for Helping Hands Home Care (Lutterworth)
26 February 2025
Helping Hands provided carers after I broke my hip 6 months ago. They enabled me to return to my own home and helped me to gradually return to normal. I needed daily help to begin with: the carers offered gentle support and encouragement so that I regained my confidence to eventually manage on my own. I would recommend their services to anyone needing help whilst recovering from an accident or operation.
15 January 2025
I am really pleased and happy with the service my mum receives from Helping Hands Home Care. All the carers are very friendly, caring and treat mum with respect. They make sure she is eating, make her drink, see to her personal needs and importantly always have time for a chat. If there are any issues, I am informed straight away. Having Helping Hands gives me and my family complete peace of mind. Thank you.
03 December 2024
Very helpful. Informative. Practical support provided. The reviewer was very kind indeed. The reviewer provided all the following via email as promised.
26 November 2024
Carers are very helpful and thorough, they use their own initiative, kind and conversation is interesting. They listen to advice/instructions and make me feel confident.
28 October 2024
A cheerful voice every morning tolerating and listening to all the stories of an 87-year-old. Quickly filled the gap after being released from the hospital and recovering after a fall. Helped transition from hospital to my home and re-organised many collections made over 64 years of marriage. Worked very efficiently and true of all during the first 3 weeks I hope that I made them happy in their work they deserve to be rewarded. My almost full recovery is in major part due to the team and now with sight approved for driving despite glaucoma and a blue badge and diabetes under control. I can contemplate a new start in life. We moved here in the middle of Covid and were unable to make friends. and now having lost my wife I have regained independence. From mother, to matron at school, to batman in the army, to bedder at university, to wife, all 87 years have been supported, well done Helping Hands in continuing this for me.
30 September 2024
Very friendly, helpful staff who provide my mother (3 days a week) with all the assistance that she needs to help maintain her independent living. They are dependable and can always be relied on. I would not hesitate to recommend them to anyone.
24 September 2024
Excellent service from the outset. We are new to Helping Hands who are providing twice-daily care visits to assist us with my father's daily care. Carers are always on time, always cheerful, always professional and provide a consistently high level of care.
30 August 2024
My carer was so very lovely and was prepared to do anything I felt I needed. She filled the short time she was here and also used her initiative to point out some things I hadn't thought about that she could do. She was extremely pleasant to talk to, mindful of my home and I would be very happy if she was to be my caregiver in the future.
02 July 2024
We will always be grateful to the carers from Helping Hands who provided Mother with assistance in personal care, enabling me to continue going to work with peace of mind. When the mother became very unwell and immediate help was needed, none was available from either of the local authority care providers. It was Helping Hands who stepped in at short notice to care for Mother when I, aged 73, no longer could. Always kind, friendly and efficient. They really do 'go the extra mile' for us.
30 May 2024
The team from Helping Hands have been fantastic! They visit my 85 year old mum three times a day every day. Mum has dementia so it is wonderful that she can maintain her independence with a little support to keep her safe. The staff are amazing!
16 May 2024
I selected Helping Hands in mid-2023 to provide a lunchtime sitting service. This went well so when I needed help to get up, washed and dressed each morning Helping Hands was the obvious choice. This has also gone well. There is a well-formed process for introducing new carers and they are all well-trained and sympathetic to my needs. There have been a few admin problems but they have been quickly resolved. I am a very happy customer.
26 April 2024
The ladies who visit and in the office are excellent. My husband's mother is in her 100th year and fiercely independent. Everyone from Helping Hands shows kindness, respect and affection but always remains very professional. We are all very grateful for all they do especially alerting us to medical issues that we may otherwise not be privy to. The longevity of our association indicates how happy we are with Helping Hands. Thank you all.
26 April 2024
My dad has recently lost his wife of over 60 years and has really struggled. We were looking for a kind, caring and patient companion for him for a couple of evenings a week. Our carer has been visiting him for the last few weeks and she has made a very positive difference to his life already. We have been very impressed with the level of care and empathy shown by all the team we have had contact with so far. From the manager who went the extra mile to match Dad with a lovely companion, the lady in the office and of course our carer. We would not hesitate to recommend Helping Hands Lutterworth.
13 February 2024
We had 5 carers in total. All were very hard working and each had excellent personalities. We do not need a service now and miss the friendliness of their calls. Nothing was ever too much trouble. Highly recommended.
12 February 2024
We were really pleased with the leave of service and care that was received from Helping Hands and the team. We had night care for my uncle during his last few days and they were able to offer the family lots of comfort to know that he was safe and had company if he ever needed anything in the last few days. Thank you for your care.
18 December 2023
Staff take the time to understand your needs, they have been very helpful and friendly. As someone who is able-bodied but struggles with mental capacity and overwhelm, staff have made me feel validated and supported in my needs to help reduce my mental load around the home. The help has been invaluable, I already feel more relaxed and comfortable in my own home even after two visits knowing that, even if I have a bad week, I know I have someone coming to support me. The carer is very friendly, works hard and always arrives on time. I appreciate the work she has done and I look forward to her future visits.
05 December 2023
The staff that visited to set the care plan up showed so much respect and were lovely. The carers have helped give my mum her confidence back after a couple of falls. They are kind, caring and compassionate.
22 June 2023
We were both extremely pleased with the excellent service we received from Helping Hands Home Care (Lutterworth). We were both anxious about using a care agency to look after my husband while I had a holiday. We need not have worried. The manager was most understanding and arranged for us to meet the carers before they began their duties. Everything went smoothly in my absence. We both would not hesitate to recommend this care agency and will most certainly be using it again in the future.
26 April 2023
Can only say that my review with staff from the Helping Hands Home Care (Lutterworth) was very positive. My parents are happy with the service being provided. Which is of great relief to both myself and the rest of the family. Staff asked about the service they were giving and I said it was fantastic and anything I had to say was very engaging. Thank you for everything!