Your Review & Ratings

We welcome reviews from home care service users/clients and their family/friends. Your review will help others to make an informed decision about the care provider they choose. If you have a serious allegation of negligence or wish to make a formal complaint please refer to our complaints page.


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How would you rate the Home Care Provider on the following? (Please give your true thoughts for each category, this feedback will help the provider and those looking for similar care)

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Review from () published on XX XXXX 202X

Overall Experience:  stars

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Treated with Dignity stars
Value for Money stars

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Latest Reviews for Helping Hands Home Care (Middlesbrough)

stars
stars 10 March 2025
I have only good things to say about the care I have. My carer seems to know what I need before I say anything. She just gets on with it. We have a very good relationship, she pushes me to do things, for my own good, when I don't feel like it. On the whole, I thank her for it. The only thing I could complain about is getting the weekly invoice, it's a waste of paper.
Review from M B (Client / Service User)
stars
stars 15 March 2023
Excellent company, always go above and beyond, caring, pleasant staff. Excellent care. Needs are always met at such high standards. Can't thank the staff enough for everything they do. Certainly won't be disappointed.
Review from Rachel S (Client / Service User)