Submit a Review for PBL Care Ltd
Benson House, 98-104 Lombard Street, Birmingham, B12 0QR
View Full Details of PBL Care LtdLatest Reviews for PBL Care Ltd
26 March 2025
My grandmother has an amazing experience with the level of care provided by pbl Care staff. They ensure her independence and dignity is intact on a daily basis when caring for her. If there are any issues, this is communicated openly and promptly via the office team. We have had a good overall experience with them.
19 March 2025
PBL care have been providing care for my father for a few years now, and we are really happy with our carers and the management team. They are really responsive and understanding towards my father and his condition. My father's health has deteriorated significantly and the carers have been so supportive and caring. We don't know what we'd do without them!
05 February 2025
My son moved into the supported accommodation a little over three years ago, and I can't speak highly enough of the experience. From day one, the staff created a welcoming environment, making his transition smooth and stress-free. What really stood out was how well the organisation kept us in the loop throughout the process. Before he moved in, the team took the time to meet with us, explain everything, and ensure we felt confident. When he arrived, their warm and transparent communication reinforced our trust in them. It's clear the staff genuinely care about the people they support. They've continued to assist him in a way that respects his independence, stepping in only when needed. This is a team of truly compassionate, dedicated professionals, and we couldn't have hoped for better support for my son.
25 January 2025
PBL Care have been looking after my father for the past 3 years and have been exceptional in the care they provide. The staff are on time, polite and very kind towards my father and family. If the carer is ever running late then the office is very prompt to make us aware. I really like the app they have introduced, as it allows me to keep up to date with visits ensuring my father is being looked after.
06 December 2024
Quite pleased with the carers overall, friendly and helpful. Each person is helpful in different ways. Office staff are very informative if carers are running late.
06 December 2024
The care company PBL Care Ltd is an exceptional company who deliver the best service and care. Very pleased with the service.
28 May 2024
Fantastic service with brilliant etiquette, made us feel at ease with outstanding customer service and communication. Staff were professional, punctual, and incredibly caring at all times, ensuring our comfort and well-being throughout the experience.
15 May 2024
PBL Care provided an outstanding service for my brother. The carers were really helpful and they became like family to us. PBL Care really helped us better my brother's situation. I would really recommend this company.
03 May 2024
They care for my mum and are very patient and supportive, help her out a lot and give a great service! They are very organised and on time. The staff are very understanding and helpful. I would extremely recommend them.
30 April 2024
Excellent care by Pbl company, highly supportive of my dad’s day to day tasks, very understanding and patient with my dad. Cannot recommend them enough, very amazing care and treatment by all staff.
29 April 2024
Having used the services of PBL Care, we found their care staff to be exceptionally polite and professional in their approach treating the service user with compassion and in a dignified manner. Our overall experience was extremely good due to the professionalism of their care staff. PBL carers emphasis on compassion, coupled with their attentive management and proficient staff creates an environment where the service users receive the highest standard of care possible. We will have no hesitation in recommending their services to anyone needing any care due to their high standards of providing excellent care.
23 April 2024
PBL Care has always been outstanding. Completely professional and compassionate in the care they provide for my grandmother. They have accommodated my grandmother’s need of having Hindi/Urdu-speaking carers come out to us.
23 April 2024
PBL send good carers to help with my grandma and they are very considerate when looking after her. They promote her independence and create a happy environment around her. They help her with her meals and medication and keep the surrounding areas neat and tidy. They also speak to her in her own language making the experience less anxious and stressful for her.
08 April 2024
Very pleased with the company and its services. Very friendly service which my aunt is very happy with. Staff are experienced and compassionate, who understand the customer's needs. They have individuals who are multilingual and therefore communication is not an issue.
05 April 2024
All the carers are helpful, all the staff are helpful too.
07 March 2024
Carers are very nice, they look after Mum very well. They know Mum's needs and she feels very comfortable with them. Office staff ae very helpful.
07 March 2024
Continuity of care. Reliable carers. Friendly and caring carers. Good communication with PBL office staff.
03 May 2023
Very pleased with the company and its services.
14 April 2023
PBL Care have outstanding staff and their service is top-notch! They are always on time and maintain consistency of care when providing care for my mother. They speak to her in the language she understands.
10 April 2023
Outstanding care provider! Would definitely recommend the services. Carers are all excellent and always on time, and management are very proactive. Excellent use of technology and good app software.
Latest Reviews for PBL Care Ltd
26 March 2025
My grandmother has an amazing experience with the level of care provided by pbl Care staff. They ensure her independence and dignity is intact on a daily basis when caring for her. If there are any issues, this is communicated openly and promptly via the office team. We have had a good overall experience with them.
19 March 2025
PBL care have been providing care for my father for a few years now, and we are really happy with our carers and the management team. They are really responsive and understanding towards my father and his condition. My father's health has deteriorated significantly and the carers have been so supportive and caring. We don't know what we'd do without them!
05 February 2025
My son moved into the supported accommodation a little over three years ago, and I can't speak highly enough of the experience. From day one, the staff created a welcoming environment, making his transition smooth and stress-free. What really stood out was how well the organisation kept us in the loop throughout the process. Before he moved in, the team took the time to meet with us, explain everything, and ensure we felt confident. When he arrived, their warm and transparent communication reinforced our trust in them. It's clear the staff genuinely care about the people they support. They've continued to assist him in a way that respects his independence, stepping in only when needed. This is a team of truly compassionate, dedicated professionals, and we couldn't have hoped for better support for my son.
25 January 2025
PBL Care have been looking after my father for the past 3 years and have been exceptional in the care they provide. The staff are on time, polite and very kind towards my father and family. If the carer is ever running late then the office is very prompt to make us aware. I really like the app they have introduced, as it allows me to keep up to date with visits ensuring my father is being looked after.
06 December 2024
Quite pleased with the carers overall, friendly and helpful. Each person is helpful in different ways. Office staff are very informative if carers are running late.
06 December 2024
The care company PBL Care Ltd is an exceptional company who deliver the best service and care. Very pleased with the service.
28 May 2024
Fantastic service with brilliant etiquette, made us feel at ease with outstanding customer service and communication. Staff were professional, punctual, and incredibly caring at all times, ensuring our comfort and well-being throughout the experience.
15 May 2024
PBL Care provided an outstanding service for my brother. The carers were really helpful and they became like family to us. PBL Care really helped us better my brother's situation. I would really recommend this company.
03 May 2024
They care for my mum and are very patient and supportive, help her out a lot and give a great service! They are very organised and on time. The staff are very understanding and helpful. I would extremely recommend them.
30 April 2024
Excellent care by Pbl company, highly supportive of my dad’s day to day tasks, very understanding and patient with my dad. Cannot recommend them enough, very amazing care and treatment by all staff.
29 April 2024
Having used the services of PBL Care, we found their care staff to be exceptionally polite and professional in their approach treating the service user with compassion and in a dignified manner. Our overall experience was extremely good due to the professionalism of their care staff. PBL carers emphasis on compassion, coupled with their attentive management and proficient staff creates an environment where the service users receive the highest standard of care possible. We will have no hesitation in recommending their services to anyone needing any care due to their high standards of providing excellent care.
23 April 2024
PBL Care has always been outstanding. Completely professional and compassionate in the care they provide for my grandmother. They have accommodated my grandmother’s need of having Hindi/Urdu-speaking carers come out to us.
23 April 2024
PBL send good carers to help with my grandma and they are very considerate when looking after her. They promote her independence and create a happy environment around her. They help her with her meals and medication and keep the surrounding areas neat and tidy. They also speak to her in her own language making the experience less anxious and stressful for her.
08 April 2024
Very pleased with the company and its services. Very friendly service which my aunt is very happy with. Staff are experienced and compassionate, who understand the customer's needs. They have individuals who are multilingual and therefore communication is not an issue.
05 April 2024
All the carers are helpful, all the staff are helpful too.
07 March 2024
Carers are very nice, they look after Mum very well. They know Mum's needs and she feels very comfortable with them. Office staff ae very helpful.
07 March 2024
Continuity of care. Reliable carers. Friendly and caring carers. Good communication with PBL office staff.
03 May 2023
Very pleased with the company and its services.
14 April 2023
PBL Care have outstanding staff and their service is top-notch! They are always on time and maintain consistency of care when providing care for my mother. They speak to her in the language she understands.
10 April 2023
Outstanding care provider! Would definitely recommend the services. Carers are all excellent and always on time, and management are very proactive. Excellent use of technology and good app software.