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Unit 10 A, B, Knowl Piece Business Centre, Knowl Piece, Hitchin, SG4 0TY
View Full Details of Lead CareLatest Reviews for Lead Care
13 March 2025
The live-in care extended to my mother goes beyond help with daily living, into friendships and companionship that ease and enrich her life as she, once very active, tries to cope and come to terms with the infirmities of old age. The understanding and patience of her carers not only help to make her life comfortable but are invaluable in easing the loss of her much-loved husband. The attention to care and well-being has put my sister and I at ease for we both live elsewhere, unable to make frequent visits. Perhaps it was my mother herself who best expressed the quality of her care when she said, 'I'm happy here'.
19 April 2024
The staff are very good with my daughter's personal care. She needs staff who will talk to her and make her engage which most do. They are very good when my daughter is unwell, which she has been over the last few months, which has made her depression worse. My daughter would like to know each week who is coming and she would like a say in who's her main carer.
28 March 2024
We have had Lead Care for around three years now. All I can say is how wonderful the carers we have had over this period are They are caring - polite- friendly- everything! The office staff is so professional and excellent a marvelous and friendly company. The previous carer we had was a lovely girl from Romania. The current carer we have is a lovely girl from India so pleasant I hardly know she’s here! Gets on with caring and makes my partner so happy. We are so lucky to have had such caring carers and both are a credit to Lead Care.
21 March 2024
The last few weeks have been very good as I am now having the same carer each visit three times daily, so have been very pleased with the care I receive. I'm always informed of the time of next visit and if having days off, who will be my carer for their time. Overall, very happy with my care.
21 March 2024
The carers are kind and gentle. They are supportive and ready to help. I get along very well with them. A big thank you to the carers and Lead Care.
14 March 2024
I have been extremely happy with the service that Lead Care provided for my dad a few years ago and now for my mum. The carers are all very friendly, kind and caring to mum. She has regular carers 3 times a day and they arrive at regular times. They are always cheerful and even find the time to have a little chat with her which she loves. If I need to call the manager to make any changes or discuss anything, she always deals with anything promptly and is always very friendly and extremely helpful. I would definitely recommend Lead Care to anyone.
12 March 2024
Really happy with the care my dad receives. Always keep me updated with any concerns about my dad's health. Always treat my dad with the utmost care to make sure he is safe, which helps him to stay in his own home.
11 March 2024
Lead Care is a really good care company, from management to carer they are all very helpful. There has never been a missed visit. As I live 2 hours away it is real peace of mind for me, the app is really good too. I do not have a negative thing to say about Lead Care.
11 March 2024
The care for my mother has always been excellent, but support to both myself and my mother over the last six months has been outstanding since she had a fall resulting in a broken hip. This fall has weakened her considerably, she has poor mobility and requires 24-hour care. The carers are very professional, polite and caring towards my mother and she looks forward to seeing them every day.
11 March 2024
The manager was very helpful in sorting an invoice out for me also all the staff are very warm caring and helpful to my dad! Nothing is too much trouble for them even if you change things! Thank you Lead Care!
12 December 2022
Well-managed care provider, always available if needed. Clients are treated respectfully while providing care and support. The staff arrive as expected taking time to engage with the client and taking a real interest in the client through discussion. Would recommend Lead Care.
13 September 2022
Had very good care given in the past few months. Kind, very helpful and very grateful.
13 September 2022
Lead Care provides a reliable and caring service four times a day. Nothing is too much trouble, and communication between Lead Care and the client and my family is very good. I would not be able to remain in my home without the carers.
07 September 2022
I have been cared for by Lead Care for over two years and can only speak very well of them. They come four times a day and are always cheerful which makes you feel good. They are always kind in all they do. I couldn't wish for a better care team.
27 September 2021
All in order! Thanks for all your continued service.
16 March 2021
Very happy with Lead Care. As the name, they are very caring and helpful.
09 March 2021
We have been very impressed with the care provided by her live-in carer. This has enabled Mum to spend the last few months in her own home surrounded by her home comforts. Since breaking her hip in January, the care she has received has been wonderful.
08 March 2021
I have been treated well with great care and my dignity is always respected. My care has been delivered and my wishes are always paramount. I could not expect any better care if it was my own family.
08 March 2021
Extremely polite, caring and friendly.
01 March 2021
Reliable, kind carers. Careful use of PPE. My husband is hard of hearing and does find the language difficult so I do have to interpret what I understand to him. We couldn't cope without them coming.
Latest Reviews for Lead Care
13 March 2025
The live-in care extended to my mother goes beyond help with daily living, into friendships and companionship that ease and enrich her life as she, once very active, tries to cope and come to terms with the infirmities of old age. The understanding and patience of her carers not only help to make her life comfortable but are invaluable in easing the loss of her much-loved husband. The attention to care and well-being has put my sister and I at ease for we both live elsewhere, unable to make frequent visits. Perhaps it was my mother herself who best expressed the quality of her care when she said, 'I'm happy here'.
19 April 2024
The staff are very good with my daughter's personal care. She needs staff who will talk to her and make her engage which most do. They are very good when my daughter is unwell, which she has been over the last few months, which has made her depression worse. My daughter would like to know each week who is coming and she would like a say in who's her main carer.
28 March 2024
We have had Lead Care for around three years now. All I can say is how wonderful the carers we have had over this period are They are caring - polite- friendly- everything! The office staff is so professional and excellent a marvelous and friendly company. The previous carer we had was a lovely girl from Romania. The current carer we have is a lovely girl from India so pleasant I hardly know she’s here! Gets on with caring and makes my partner so happy. We are so lucky to have had such caring carers and both are a credit to Lead Care.
21 March 2024
The last few weeks have been very good as I am now having the same carer each visit three times daily, so have been very pleased with the care I receive. I'm always informed of the time of next visit and if having days off, who will be my carer for their time. Overall, very happy with my care.
21 March 2024
The carers are kind and gentle. They are supportive and ready to help. I get along very well with them. A big thank you to the carers and Lead Care.
14 March 2024
I have been extremely happy with the service that Lead Care provided for my dad a few years ago and now for my mum. The carers are all very friendly, kind and caring to mum. She has regular carers 3 times a day and they arrive at regular times. They are always cheerful and even find the time to have a little chat with her which she loves. If I need to call the manager to make any changes or discuss anything, she always deals with anything promptly and is always very friendly and extremely helpful. I would definitely recommend Lead Care to anyone.
12 March 2024
Really happy with the care my dad receives. Always keep me updated with any concerns about my dad's health. Always treat my dad with the utmost care to make sure he is safe, which helps him to stay in his own home.
11 March 2024
Lead Care is a really good care company, from management to carer they are all very helpful. There has never been a missed visit. As I live 2 hours away it is real peace of mind for me, the app is really good too. I do not have a negative thing to say about Lead Care.
11 March 2024
The care for my mother has always been excellent, but support to both myself and my mother over the last six months has been outstanding since she had a fall resulting in a broken hip. This fall has weakened her considerably, she has poor mobility and requires 24-hour care. The carers are very professional, polite and caring towards my mother and she looks forward to seeing them every day.
11 March 2024
The manager was very helpful in sorting an invoice out for me also all the staff are very warm caring and helpful to my dad! Nothing is too much trouble for them even if you change things! Thank you Lead Care!
12 December 2022
Well-managed care provider, always available if needed. Clients are treated respectfully while providing care and support. The staff arrive as expected taking time to engage with the client and taking a real interest in the client through discussion. Would recommend Lead Care.
13 September 2022
Had very good care given in the past few months. Kind, very helpful and very grateful.
13 September 2022
Lead Care provides a reliable and caring service four times a day. Nothing is too much trouble, and communication between Lead Care and the client and my family is very good. I would not be able to remain in my home without the carers.
07 September 2022
I have been cared for by Lead Care for over two years and can only speak very well of them. They come four times a day and are always cheerful which makes you feel good. They are always kind in all they do. I couldn't wish for a better care team.
27 September 2021
All in order! Thanks for all your continued service.
16 March 2021
Very happy with Lead Care. As the name, they are very caring and helpful.
09 March 2021
We have been very impressed with the care provided by her live-in carer. This has enabled Mum to spend the last few months in her own home surrounded by her home comforts. Since breaking her hip in January, the care she has received has been wonderful.
08 March 2021
I have been treated well with great care and my dignity is always respected. My care has been delivered and my wishes are always paramount. I could not expect any better care if it was my own family.
08 March 2021
Extremely polite, caring and friendly.
01 March 2021
Reliable, kind carers. Careful use of PPE. My husband is hard of hearing and does find the language difficult so I do have to interpret what I understand to him. We couldn't cope without them coming.