5a Mill Court, Mill Road, Burgess Hill, RH15 8DN
View Full Details of GoodOaks Homecare - Mid SussexHaving used a different Care Provider before GoodOaks I never fail to be blown away by how GoodOaks are. Their priority above all else is you, the service user. You are the most important to them and this manifests in the way they treat you and take your ideas and feedback on board. The office and management team are excellent, always available and always supportive. I feel extremely lucky to have GoodOaks as my care provider.
Mum has advanced dementia and the staff are always friendly and caring towards her at all times, even on her more difficult days when she does not want to interact with people or have her needs attended to.
GoodOaks Homecare have always provided an excellent service, both as domiciliary carers and now as live-in carers for my 94-year-old mother, who suffered a fall and haemorrhage five years ago and is now entirely dependent on kind and experienced professional care. The company has provided care to my mother for eight years. The assessments have always been sensitive, thorough and sensible and have adapted to her changing needs. The main words I would use for the company are reliable, experienced and responsive. The quality of care is excellent on all levels, both in terms of client interaction, ie with respect and professional clarity towards the client herself and to her family members and in terms of medical knowledge and a high level of responsibility being taken for her comfort and safety. The carers are extremely patient and kind, as well as being experienced and professionally focused and the management team are careful and responsive. We feel lucky to have discovered this company.
Having used a different Care Provider before GoodOaks I never fail to be blown away by how GoodOaks are. Their priority above all else is you, the service user. You are the most important to them and this manifests in the way they treat you and take your ideas and feedback on board. The office and management team are excellent, always available and always supportive. I feel extremely lucky to have GoodOaks as my care provider.
Mum has advanced dementia and the staff are always friendly and caring towards her at all times, even on her more difficult days when she does not want to interact with people or have her needs attended to.
GoodOaks Homecare have always provided an excellent service, both as domiciliary carers and now as live-in carers for my 94-year-old mother, who suffered a fall and haemorrhage five years ago and is now entirely dependent on kind and experienced professional care. The company has provided care to my mother for eight years. The assessments have always been sensitive, thorough and sensible and have adapted to her changing needs. The main words I would use for the company are reliable, experienced and responsive. The quality of care is excellent on all levels, both in terms of client interaction, ie with respect and professional clarity towards the client herself and to her family members and in terms of medical knowledge and a high level of responsibility being taken for her comfort and safety. The carers are extremely patient and kind, as well as being experienced and professionally focused and the management team are careful and responsive. We feel lucky to have discovered this company.