Unit 2, Cadbury Close, 1379 High Road, Whetstone, London, N20 9BD
View Full Details of Right at Home Barnet & EdgwareThe care that has been provided by the carers is excellent. The carers are kind, thoughtful, capable and well trained. They have helped a difficult transition period to be a little less traumatic than it could otherwise have been. They have done anything they can to help my mother to regain her health and independence.
From my very first meeting with the Manager, I was put at ease regarding the care package we needed for my elderly Mum, who unfortunately has dementia and mobility issues. They proactively provided helpful advice and recommendations to help make Mum more comfortable. Mum has bonded with the carers, who have been well-chosen. She has regular visits from the same carers, providing routine and consistency, which we had requested. The carers are kind, patient, and capable in their role. They have been professional, and helpful with practicalities, as well as providing the companionship, which she needs. When I have needed to add extra visits, this has been quite easy to arrange. I recommend them as a top-quality Care Agency and I would highly recommend them to anyone looking for home care.
Reliable carers arrived on time. Considerate and polite and respectful. Good professional admin well-run company. Value for money and great overall service. Needs only short-term care and highly recommended. Well done and many thanks.
This is the first time that I have arranged for a carer to provide companionship for my wife. She has visited us seven times this month and has always been cheerful and friendly. She is taking a positive approach to give my wife some extra interest in her life. I'm quietly optimistic that she will be a beneficial influence.
Excellent service from careers.
Right at Home is an excellent care agency because all of the staff, carers and admin are very well trained and are also very friendly and caring. When it's out of hours, you don't know whether to phone the out-of-hours team because I've been told that out-of-hours charges the main agency when the client calls them.
We have found the carers helpful but our experience of them is limited.
From my very first meeting with the manager, I was put at easy regarding the complete care package I needed. We discussed at great length the needs of my aunt and they took over all the day-to-day issues that I had to deal with over the phone as I don’t live in the area. They sorted out medication, phoned doctors when needed, which I was finding to be a lengthy process, sorted out transport to appointments where a carer accompanied my aunt, they were always at the end of the phone if I had any questions or issues. The manager went out of her way and went to my aunt's on many occasions to help when needed. All the staff who dealt with my aunt, nothing was any trouble, giving her a choice of food and were so pleasant in their daily duties. There was one carer in particular who my aunt took a great shine too and she really was brilliant, kept my aunt mobile as long as possible, she kept the flat clean and tidy, she just made my aunt so happy and she always looked forward to her visits.
Visiting staff are very good, helpful with advice as well as carrying out their duties.
Comprehensive and done in a pleasant manner.
Our carer has just started, and she is excellent. Very professional - very caring. The company has been super efficient in sorting out our requests, devising the schedule and keeping in touch. They are a pleasure to work with.
My mum gets regular visits from the same carers which is what we asked for. I receive regular updates after each visit to let me know how mum was today. When I have wanted to change or add extra visits this has been quite easy to arrange. I feel like Mum is getting the care and attention we have asked for.
Carers are very friendly and make an effort to take my granddad out for walks and trips. He looks forward to seeing his carers. This company is very good at communicating with the family. This is the best care company I have been with.
We are very happy with the care my husband receives from Right at Home Barnet & Edgware. Without exception, all the carers have been punctual, polite and patient with my husband who has Parkinson's. I wouldn't hesitate to recommend them to anyone.
Very happy with the carers provided. No issues - except for too high charges compared to other care agencies.
I have been immensely impressed with the care provided by Right at Home Barnet & Edgware. The carers manage their duties efficiently and have good interpersonal skills. When there have been rare occasions of issues, they have stepped in to resolve them. Also, if I have difficulties with our professionals, the care managers have willingly stepped in to help resolve.
Always reliable, courteous and on time.
They have given exceptional care towards our mum, catering health care and facilities to her personal needs. We would highly recommend Right at Home to our own families. We are eternally grateful for providing such caring and dedicated caregivers.
The team were fantastic. They responded swiftly and thanks to their efficiency and care we were able to get my elderly father home from hospital. In addition, they dealt sensitively with my mother and were able to adjust the care to suit the needs of both of my parents.
The company was easy to deal with and responsive to requests. All the carers were helpful, polite and courteous, very caring and very conscientious and always turned up on time. Any changes in carers were always notified in advance. Overall very happy with the service required.
The care that has been provided by the carers is excellent. The carers are kind, thoughtful, capable and well trained. They have helped a difficult transition period to be a little less traumatic than it could otherwise have been. They have done anything they can to help my mother to regain her health and independence.
From my very first meeting with the Manager, I was put at ease regarding the care package we needed for my elderly Mum, who unfortunately has dementia and mobility issues. They proactively provided helpful advice and recommendations to help make Mum more comfortable. Mum has bonded with the carers, who have been well-chosen. She has regular visits from the same carers, providing routine and consistency, which we had requested. The carers are kind, patient, and capable in their role. They have been professional, and helpful with practicalities, as well as providing the companionship, which she needs. When I have needed to add extra visits, this has been quite easy to arrange. I recommend them as a top-quality Care Agency and I would highly recommend them to anyone looking for home care.
Reliable carers arrived on time. Considerate and polite and respectful. Good professional admin well-run company. Value for money and great overall service. Needs only short-term care and highly recommended. Well done and many thanks.
This is the first time that I have arranged for a carer to provide companionship for my wife. She has visited us seven times this month and has always been cheerful and friendly. She is taking a positive approach to give my wife some extra interest in her life. I'm quietly optimistic that she will be a beneficial influence.
Excellent service from careers.
Right at Home is an excellent care agency because all of the staff, carers and admin are very well trained and are also very friendly and caring. When it's out of hours, you don't know whether to phone the out-of-hours team because I've been told that out-of-hours charges the main agency when the client calls them.
We have found the carers helpful but our experience of them is limited.
From my very first meeting with the manager, I was put at easy regarding the complete care package I needed. We discussed at great length the needs of my aunt and they took over all the day-to-day issues that I had to deal with over the phone as I don’t live in the area. They sorted out medication, phoned doctors when needed, which I was finding to be a lengthy process, sorted out transport to appointments where a carer accompanied my aunt, they were always at the end of the phone if I had any questions or issues. The manager went out of her way and went to my aunt's on many occasions to help when needed. All the staff who dealt with my aunt, nothing was any trouble, giving her a choice of food and were so pleasant in their daily duties. There was one carer in particular who my aunt took a great shine too and she really was brilliant, kept my aunt mobile as long as possible, she kept the flat clean and tidy, she just made my aunt so happy and she always looked forward to her visits.
Visiting staff are very good, helpful with advice as well as carrying out their duties.
Comprehensive and done in a pleasant manner.
Our carer has just started, and she is excellent. Very professional - very caring. The company has been super efficient in sorting out our requests, devising the schedule and keeping in touch. They are a pleasure to work with.
My mum gets regular visits from the same carers which is what we asked for. I receive regular updates after each visit to let me know how mum was today. When I have wanted to change or add extra visits this has been quite easy to arrange. I feel like Mum is getting the care and attention we have asked for.
Carers are very friendly and make an effort to take my granddad out for walks and trips. He looks forward to seeing his carers. This company is very good at communicating with the family. This is the best care company I have been with.
We are very happy with the care my husband receives from Right at Home Barnet & Edgware. Without exception, all the carers have been punctual, polite and patient with my husband who has Parkinson's. I wouldn't hesitate to recommend them to anyone.
Very happy with the carers provided. No issues - except for too high charges compared to other care agencies.
I have been immensely impressed with the care provided by Right at Home Barnet & Edgware. The carers manage their duties efficiently and have good interpersonal skills. When there have been rare occasions of issues, they have stepped in to resolve them. Also, if I have difficulties with our professionals, the care managers have willingly stepped in to help resolve.
Always reliable, courteous and on time.
They have given exceptional care towards our mum, catering health care and facilities to her personal needs. We would highly recommend Right at Home to our own families. We are eternally grateful for providing such caring and dedicated caregivers.
The team were fantastic. They responded swiftly and thanks to their efficiency and care we were able to get my elderly father home from hospital. In addition, they dealt sensitively with my mother and were able to adjust the care to suit the needs of both of my parents.
The company was easy to deal with and responsive to requests. All the carers were helpful, polite and courteous, very caring and very conscientious and always turned up on time. Any changes in carers were always notified in advance. Overall very happy with the service required.