Your Review & Ratings

We welcome reviews from home care service users/clients and their family/friends. Your review will help others to make an informed decision about the care provider they choose. If you have a serious allegation of negligence or wish to make a formal complaint please refer to our complaints page.


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How would you rate the Home Care Provider on the following? (Please give your true thoughts for each category, this feedback will help the provider and those looking for similar care)

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Review from () published on XX XXXX 202X

Overall Experience:  stars

Staff stars
Care / Support stars
Management stars
Treated with Dignity stars
Value for Money stars

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Latest Reviews for Generixcare Luton

stars
stars 09 July 2024
Been with the company for some years now and always found the staff to be caring and professional. Management are very helpful when needed. All-round excellent company and wouldn't hesitate to recommend.
Review from Edwin M (Client / Service User)
stars
stars 08 July 2024
I am very satisfied with their service. My uncle would not go a day without saying how good this company is - very timely. Very compassionate, and I would say well-trained staff too. Keep up the good work Generixcare.
Review from Ian D (Nephew of Client/Service User)
stars
stars 03 July 2024
We remain truly happy with your service and have done so for many years now. Your carers arrive almost always on time. If there is any delay, we are notified. I would certainly recommend the service - one of its greatest assets is that should there be a problem, when it is reported this company listens and it is dealt with and resolved directly and amicably. We enjoy our carers at present, thank you. I just hope they enjoy coming here.
Review from Ian F (Client / Service User)
stars
stars 25 June 2024
I couldn't have managed without them.
Review from Ernest J (Client / Service User)
stars
stars 17 June 2024
Very good.
Review from Elaine M (Client / Service User)
stars
stars 30 May 2024
Very satisfied with my care.
Review from M G (Client / Service User)