5F The Glass Yard, Sheffield Road, Chesterfield, S41 8JY
View Full Details of EDS HomecareESD Homecare are consistently reliable, efficient and friendly. I am very pleased with their care of my husband who has Parkinson's Disease and PSP and needs hoisting and fully body care. He too is happy to see them. There seems to be a high level of training and confidence in all the carers. They even managed to provide a brilliant service during a prolonged period of snow and ice when we had local roads closed. Office staff communicate well and frequently.
Reliable sitting service. Personal and confident and experienced, helpful and friendly.
A new experience for us we did not know what to expect, to be truthful we were apprehensive but need not have worried. The whole team without exception were wonderful, kind and caring and all went above and beyond to help us. My wish is we could have adopted them all.
Generally mum and I are very pleased with the care she receives. The girls mostly are very polite and friendly, and occasional one is a bit abrupt and not chatty. However they are all professional and carry out all the jobs efficiently. The office is also very professional. My only issue is for mum who is starting to have memory issues, is the number of different people who attend some 15 different girls throughout the month some only once or twice which mum struggles with recalling if they have been before. (I appreciate holiday and sick leave cover can make this difficult for the office). As I said once here the girls are all very good and happy to help with anything needed. Mum always thanks them as they leave as she likes to see them. Thank you
I am very happy with the care provided, one carer in particular. Also, the other carer is good too. I appreciate that it takes a while to get used to what my needs are! I also like the way the other carers work. Overall things work well for me.
Patient caring staff. Always on time. Excellent communication from management.
The cares are kind, caring attentive. Always polite and pleasant and fulfil her needs.
All the care staff are great. They are very understanding of my dad's needs. My dad needs a lot of help and the care team always goes above and beyond. All office staff, team leaders and care co-ordinators are friendly and go above and beyond. The communication between carers and myself is brilliant.
The carers are very friendly and helpful. They have made my life easier enabling me to remain in my own home with support.
We have had care provided by EDS for over 2 years, firstly with my father, and then with my mother. Their experiences of care from EDS were very good - and the care package was adapted and flexible when it needed to be, as my parent's needs fluctuated. The office staff were supportive and clearly understood the complex challenges of care that were provided by the individual carers themselves. The care provided to my parents enabled them to live this final stage of their life journey on their own terms and provided me with assurance and peace of mind. I am very grateful for the level of care provided and for the caring approach and skills of the carers. Thank you.
We value the care that my father receives from your company.
I had EDS Homecare after my back operation for myself and my husband who has dementia. All the carers were very personable, capable and open to providing what I needed. Help was provided in the garden, housework, companionship, shopping etc and my husband particularly enjoyed going for a walk in the village with most of the carers. Thank you, EDS.
We are very satisfied with the service. The carers are very friendly and ask every morning if we are okay. When they leave everything is clean and tidy and the bed is made. Thank you.
All your carer assistants are a joy to work with. They all remember my name when they come in to see me. Always a smile on their faces. Very sociable. Nothing is too much trouble. Always ask me if I am comfortable. A very professional team which is a credit to EDS Homecare.
I have been very pleased and satisfied with the carers very friendly and helpful.
Your help and respect was everything I could have wished for. The lads and lasses helped me, as much as my husband. It made their help mean more to me than they could realise. The office staff were great too - keeping in touch to make sure everything was OK and if I needed anything more. I would recommend EDS to anyone who needs help and assurance.
Mum has been having 3 visits a day for almost a year now. Initially, she didn't see the need for this support and was worried about losing her independence. The staff from EDS have always adopted a friendly, respectful approach, not taking over but supporting as needed at the time, offering companionship and a chat as well as doing any tasks required. Their support has been subtle. Mum loves the visits now!
Fantastic service from carers to office staff - professional and caring. I cant fault. Worth their weight in gold.
I am highly satisfied with all aspects of the support given.
Both my godmother and myself are very satisfied with the overall service provided. They all treat her with dignity/respect and kindness. I'm very grateful for the care provided when she has been taken ill and for keeping me in the loop at the same time. My dealings with the office are professional and courteous. The only niggle would be the lack of continuity with carers, as they seem to change around quite a bit, but I do appreciate that scheduling must be very difficult at times. As for value for money, it's a bit difficult to rate as I have nothing to compare it to.
ESD Homecare are consistently reliable, efficient and friendly. I am very pleased with their care of my husband who has Parkinson's Disease and PSP and needs hoisting and fully body care. He too is happy to see them. There seems to be a high level of training and confidence in all the carers. They even managed to provide a brilliant service during a prolonged period of snow and ice when we had local roads closed. Office staff communicate well and frequently.
Reliable sitting service. Personal and confident and experienced, helpful and friendly.
A new experience for us we did not know what to expect, to be truthful we were apprehensive but need not have worried. The whole team without exception were wonderful, kind and caring and all went above and beyond to help us. My wish is we could have adopted them all.
Generally mum and I are very pleased with the care she receives. The girls mostly are very polite and friendly, and occasional one is a bit abrupt and not chatty. However they are all professional and carry out all the jobs efficiently. The office is also very professional. My only issue is for mum who is starting to have memory issues, is the number of different people who attend some 15 different girls throughout the month some only once or twice which mum struggles with recalling if they have been before. (I appreciate holiday and sick leave cover can make this difficult for the office). As I said once here the girls are all very good and happy to help with anything needed. Mum always thanks them as they leave as she likes to see them. Thank you
I am very happy with the care provided, one carer in particular. Also, the other carer is good too. I appreciate that it takes a while to get used to what my needs are! I also like the way the other carers work. Overall things work well for me.
Patient caring staff. Always on time. Excellent communication from management.
The cares are kind, caring attentive. Always polite and pleasant and fulfil her needs.
All the care staff are great. They are very understanding of my dad's needs. My dad needs a lot of help and the care team always goes above and beyond. All office staff, team leaders and care co-ordinators are friendly and go above and beyond. The communication between carers and myself is brilliant.
The carers are very friendly and helpful. They have made my life easier enabling me to remain in my own home with support.
We have had care provided by EDS for over 2 years, firstly with my father, and then with my mother. Their experiences of care from EDS were very good - and the care package was adapted and flexible when it needed to be, as my parent's needs fluctuated. The office staff were supportive and clearly understood the complex challenges of care that were provided by the individual carers themselves. The care provided to my parents enabled them to live this final stage of their life journey on their own terms and provided me with assurance and peace of mind. I am very grateful for the level of care provided and for the caring approach and skills of the carers. Thank you.
We value the care that my father receives from your company.
I had EDS Homecare after my back operation for myself and my husband who has dementia. All the carers were very personable, capable and open to providing what I needed. Help was provided in the garden, housework, companionship, shopping etc and my husband particularly enjoyed going for a walk in the village with most of the carers. Thank you, EDS.
We are very satisfied with the service. The carers are very friendly and ask every morning if we are okay. When they leave everything is clean and tidy and the bed is made. Thank you.
All your carer assistants are a joy to work with. They all remember my name when they come in to see me. Always a smile on their faces. Very sociable. Nothing is too much trouble. Always ask me if I am comfortable. A very professional team which is a credit to EDS Homecare.
I have been very pleased and satisfied with the carers very friendly and helpful.
Your help and respect was everything I could have wished for. The lads and lasses helped me, as much as my husband. It made their help mean more to me than they could realise. The office staff were great too - keeping in touch to make sure everything was OK and if I needed anything more. I would recommend EDS to anyone who needs help and assurance.
Mum has been having 3 visits a day for almost a year now. Initially, she didn't see the need for this support and was worried about losing her independence. The staff from EDS have always adopted a friendly, respectful approach, not taking over but supporting as needed at the time, offering companionship and a chat as well as doing any tasks required. Their support has been subtle. Mum loves the visits now!
Fantastic service from carers to office staff - professional and caring. I cant fault. Worth their weight in gold.
I am highly satisfied with all aspects of the support given.
Both my godmother and myself are very satisfied with the overall service provided. They all treat her with dignity/respect and kindness. I'm very grateful for the care provided when she has been taken ill and for keeping me in the loop at the same time. My dealings with the office are professional and courteous. The only niggle would be the lack of continuity with carers, as they seem to change around quite a bit, but I do appreciate that scheduling must be very difficult at times. As for value for money, it's a bit difficult to rate as I have nothing to compare it to.