Your Review & Ratings

We welcome reviews from home care service users/clients and their family/friends. Your review will help others to make an informed decision about the care provider they choose. If you have a serious allegation of negligence or wish to make a formal complaint please refer to our complaints page.


Top Tips for Writing a Review

All reviews must comply with our Review Policy Content Standards.

0 characters (200 minimum, 1000 maximum)

How would you rate the Home Care Provider on the following? (Please give your true thoughts for each category, this feedback will help the provider and those looking for similar care)

Your Contact Details

Please provide your details as we may contact you to authenticate your review. The review MUST be input and submitted by you, using your own personal email address (the email of the Home Care Provider will not be accepted).

Reviews cannot be submitted anonymously. Your full name may be passed to the Home Care Provider or to its service provider handling reviews but not to any other third party. Your full name, email and telephone will not be published.

A Preview of how your Review will be displayed

This preview will show once you have entered all required review information above

Review from () published on XX XXXX 202X

Overall Experience:  stars

Staff stars
Care / Support stars
Management stars
Treated with Dignity stars
Value for Money stars

Please view our Review Policy and our Privacy Policy to see how your review and personal details will be processed. Please note we have a zero tolerance for fraudulent reviews, for further information please refer to the Fraudulent Reviews section in our Review Policy.

Latest Reviews for Victory Social Care Enterprise

stars
stars 02 November 2018
I transferred my mum to the care of Oderma House as I was unhappy with the care she was receiving elsewhere. I found the staff to be extremely friendly and helpful and very caring. They were very keen to understand my mum's needs, interests and likes/dislikes. We discussed the care and what we wanted for my mum so she could return home and be independent again. The home was very welcoming, mum's room was lovely and clean, the ensuite facilities are a good size, she had her own TV, there was plenty of space in the room. The dining room was set out lovely, fresh food is cooked daily, mum was asked what she wanted to eat and her needs were catered for. She was very happy with the care and time spent on her recuperation. Thank you for taking great care of her.
Review from Jill A (Daughter of Client/Service User)