The Summit, 2 Castle Hill Terrace, Maidenhead, SL6 4JP
View Full Details of We Love CareI cannot praise We Love Care enough. My mum was in a difficult situation, and We Love Care stepped in immediately and amazingly, and gave her and my sister and myself all the support and help we could possibly have wished for at a time when we were in need. Everyone we met or spoke to really genuinely does love care. I cannot imagine that any other care organisation anywhere could have given us more. I honestly don't have a single negative thing I could say about them.
Always happy with the service and find the app on the phone really useful with the info regarding the visit included. Tasks all complete with detail. Any issues are fed back and help is given where needed.
Wonderful professional service when in desperate need. Always had same carer, who is a wonderful example of what care should be. Would only have to change if she is ill. Cannot speak highly enough of everyone concerned.
Efficient, capable, friendly care service, from start to finish. The office staff are friendly, helpful and attentive to any special requests. The carers have all been well trained and empathetic, attentive to having good chemistry between them and my wife.
My mother looks forward to the carers arriving. They do everything that we requested at the first meeting. Mum loves to chat with the carers. I cannot fault them. All carers are polite and caring. The office staff are always available if we need to change anything.
Great service, great staff, at a great price, very easy people to deal with. All the staff act in a professional manner and are easy to speak to, and any issues that arise are dealt with quickly and in a professional manner by staff or management.
I have my issues with the Owner. My contract was stopped because BCC fund my care and the fees were very high. I was very annoyed with how they shifted things around in the office but, it would be churlish not to recommend them on the basis that you are secure enough to pay for the best and demanding enough to ensure that you get that for your money. If you can do that, you will get very good care indeed - having sampled so many others.
I want to tell you how well my son is getting on with your wonderful carers. We really couldn’t be happier. He is treated so well, he has been out to all different places and nothing is too much trouble. We have never laughed so much. Music, singing, selfies he is in his element. He has started wearing jeans which might not seem a big thing, but his carer made it clear from the first day that nothing is too much trouble and jeans are no problem. All the carers style his hair, put his aftershave on, shave and moisturise his face. Again it is another huge thing for him. I don’t know how to explain it but it’s like he is his own person, he is treated like an adult rather than a child. Another thing that I’m really happy about is his carer she includes my younger son. He struggles with meeting new people due to his ADHD and ASD but she has made him so at ease, that he actually now comes downstairs to join in the fun. It’s so refreshing to be surrounded by such happy carers.
I'm pleased with the service I get. The care has been good at all times.
The first visit my dad had with We Love Care was fantastic, the team of carers he had where just amazing! They really became a part of our family. Dad would light up when his ladies would come in, they were always extremely professional and we always had the same carers regularly which was such a plus. We could not have managed without them all and thank you for making the time we had with Dad so enjoyable!
Very kind. Always happy. The girls in the office always happy to help me.
The care team are amazing.
My husband received care from We Love Care for four years. Throughout that time the carers were professional and efficient, but also managed to be kind and compassionate. They quickly adapted to my husband's likes and dislikes and his varying moods as his illness progressed. The carers often went the extra mile, helping me when my health was poor. the carers were punctual and the office mostly informed us if they were delayed. The office staff were kind and always adapted to our changing needs. We could not ask for better care and would highly recommend them.
The administration and organisation in providing the service is good. The team members are professional and well-trained and have their client's best interests at heart. Punctual timings are also a feature. A positive experience overall.
I have been a client of We Love Care for over three years now, having been with several other care companies before them. I can honestly say they are the best care agency I have been with. From the management to the carers, the carers are always 99% of the time on time, caring, efficient, and go the extra mile for me and I would never leave them. I've found the best!
The care that We Love Care did for my mum was fantastic, we were always worried about going to another care provider due to the experiences we had in the past but they put our minds at ease when the family could not be there all the time, the staff that went in to see mum regularly were amazing, always going that extra mile to make sure she had everything she needed, also a big thank you to the office staff for helping with the medications and always having someone to talk to. Thank you from all the family!
The care provided for my Father in his last days went above and beyond expectations. The company were extremely kind and supportive of not just my Father but the whole family as well. They also made sure that our wonderful carer was supported in sad and difficult times. I highly recommend them.
I am very happy with the care that is being provided to my parents since We Love Care started. It has taken a lot of pressure off me as I struggled to work full-time and care for them. Each individual carer has been lovely and the office team is very easy to contact and deal with. Thank you.
We Love Care is the fourth agency we have entrusted to look after my mum who has complex care needs (dementia and a degenerative spinal condition) and after five months I can honestly say it has been the best decision we have made. All the carers are very professional, competent and compassionate. Due to her vulnerabilities, it is essential to have the consistency of high-quality personalised care which is exactly what my mum receives on every visit. Her dedicated care team goes above and beyond, not just in implementing her complex care plan, but also in terms of bringing so much fun and joy. You can tell how much they genuinely enjoy their care role and it feels very much for my mum that she has friends coming to visit her and she looks forward to seeing each and every one. They always make her feel safe and valued and treat her with the dignity she deserves. From my perspective, it's a complete luxury to know she is happy and well looked after.
Mum has been having a short visit from We Love Care for over a year and we have been extremely happy with that care. When Mum came out of the hospital last month, we were unsure how she would continue to manage to live alone in her own home. Her mobility was decreased and her needs had escalated - requiring meal preparation, help with personal care and an increased number of visits per day. The personal care routine was very confronting for someone as private and fiercely independent as Mum. With the understanding and patience of the wonderful staff at We Love Care, Mum has come to accept this routine. Her mobility and ability to do a few things herself have improved since she came home and I have no doubt that this is due to the quality care she is receiving. For her family who live far away, it has been an immense comfort knowing that Mum is in safe hands, in familiar surroundings and visited regularly by We Love Care. Heartfelt thanks to all We Love Care staff.
I cannot praise We Love Care enough. My mum was in a difficult situation, and We Love Care stepped in immediately and amazingly, and gave her and my sister and myself all the support and help we could possibly have wished for at a time when we were in need. Everyone we met or spoke to really genuinely does love care. I cannot imagine that any other care organisation anywhere could have given us more. I honestly don't have a single negative thing I could say about them.
Always happy with the service and find the app on the phone really useful with the info regarding the visit included. Tasks all complete with detail. Any issues are fed back and help is given where needed.
Wonderful professional service when in desperate need. Always had same carer, who is a wonderful example of what care should be. Would only have to change if she is ill. Cannot speak highly enough of everyone concerned.
Efficient, capable, friendly care service, from start to finish. The office staff are friendly, helpful and attentive to any special requests. The carers have all been well trained and empathetic, attentive to having good chemistry between them and my wife.
My mother looks forward to the carers arriving. They do everything that we requested at the first meeting. Mum loves to chat with the carers. I cannot fault them. All carers are polite and caring. The office staff are always available if we need to change anything.
Great service, great staff, at a great price, very easy people to deal with. All the staff act in a professional manner and are easy to speak to, and any issues that arise are dealt with quickly and in a professional manner by staff or management.
I have my issues with the Owner. My contract was stopped because BCC fund my care and the fees were very high. I was very annoyed with how they shifted things around in the office but, it would be churlish not to recommend them on the basis that you are secure enough to pay for the best and demanding enough to ensure that you get that for your money. If you can do that, you will get very good care indeed - having sampled so many others.
I want to tell you how well my son is getting on with your wonderful carers. We really couldn’t be happier. He is treated so well, he has been out to all different places and nothing is too much trouble. We have never laughed so much. Music, singing, selfies he is in his element. He has started wearing jeans which might not seem a big thing, but his carer made it clear from the first day that nothing is too much trouble and jeans are no problem. All the carers style his hair, put his aftershave on, shave and moisturise his face. Again it is another huge thing for him. I don’t know how to explain it but it’s like he is his own person, he is treated like an adult rather than a child. Another thing that I’m really happy about is his carer she includes my younger son. He struggles with meeting new people due to his ADHD and ASD but she has made him so at ease, that he actually now comes downstairs to join in the fun. It’s so refreshing to be surrounded by such happy carers.
I'm pleased with the service I get. The care has been good at all times.
The first visit my dad had with We Love Care was fantastic, the team of carers he had where just amazing! They really became a part of our family. Dad would light up when his ladies would come in, they were always extremely professional and we always had the same carers regularly which was such a plus. We could not have managed without them all and thank you for making the time we had with Dad so enjoyable!
Very kind. Always happy. The girls in the office always happy to help me.
The care team are amazing.
My husband received care from We Love Care for four years. Throughout that time the carers were professional and efficient, but also managed to be kind and compassionate. They quickly adapted to my husband's likes and dislikes and his varying moods as his illness progressed. The carers often went the extra mile, helping me when my health was poor. the carers were punctual and the office mostly informed us if they were delayed. The office staff were kind and always adapted to our changing needs. We could not ask for better care and would highly recommend them.
The administration and organisation in providing the service is good. The team members are professional and well-trained and have their client's best interests at heart. Punctual timings are also a feature. A positive experience overall.
I have been a client of We Love Care for over three years now, having been with several other care companies before them. I can honestly say they are the best care agency I have been with. From the management to the carers, the carers are always 99% of the time on time, caring, efficient, and go the extra mile for me and I would never leave them. I've found the best!
The care that We Love Care did for my mum was fantastic, we were always worried about going to another care provider due to the experiences we had in the past but they put our minds at ease when the family could not be there all the time, the staff that went in to see mum regularly were amazing, always going that extra mile to make sure she had everything she needed, also a big thank you to the office staff for helping with the medications and always having someone to talk to. Thank you from all the family!
The care provided for my Father in his last days went above and beyond expectations. The company were extremely kind and supportive of not just my Father but the whole family as well. They also made sure that our wonderful carer was supported in sad and difficult times. I highly recommend them.
I am very happy with the care that is being provided to my parents since We Love Care started. It has taken a lot of pressure off me as I struggled to work full-time and care for them. Each individual carer has been lovely and the office team is very easy to contact and deal with. Thank you.
We Love Care is the fourth agency we have entrusted to look after my mum who has complex care needs (dementia and a degenerative spinal condition) and after five months I can honestly say it has been the best decision we have made. All the carers are very professional, competent and compassionate. Due to her vulnerabilities, it is essential to have the consistency of high-quality personalised care which is exactly what my mum receives on every visit. Her dedicated care team goes above and beyond, not just in implementing her complex care plan, but also in terms of bringing so much fun and joy. You can tell how much they genuinely enjoy their care role and it feels very much for my mum that she has friends coming to visit her and she looks forward to seeing each and every one. They always make her feel safe and valued and treat her with the dignity she deserves. From my perspective, it's a complete luxury to know she is happy and well looked after.
Mum has been having a short visit from We Love Care for over a year and we have been extremely happy with that care. When Mum came out of the hospital last month, we were unsure how she would continue to manage to live alone in her own home. Her mobility was decreased and her needs had escalated - requiring meal preparation, help with personal care and an increased number of visits per day. The personal care routine was very confronting for someone as private and fiercely independent as Mum. With the understanding and patience of the wonderful staff at We Love Care, Mum has come to accept this routine. Her mobility and ability to do a few things herself have improved since she came home and I have no doubt that this is due to the quality care she is receiving. For her family who live far away, it has been an immense comfort knowing that Mum is in safe hands, in familiar surroundings and visited regularly by We Love Care. Heartfelt thanks to all We Love Care staff.