Submit a Review for Brighter Care Agency Ltd
5 The Bridgeway, Portsmouth Road, Southampton, SO19 7PE
View Full Details of Brighter Care Agency LtdLatest Reviews for Brighter Care Agency Ltd
26 March 2025
Brighter Care has been excellent throughout and my dad always looked forward to their visits and have a chat. The carers were always warm, caring and helpful and so was the management. They provided an excellent service and I would recommend them to anyone who needs support for their care. A big thank you to everyone.
16 September 2024
Brighter Care Agency is wonderful! The management takes a personal interest in their clients and treats them like family members. The carers are kind and friendly and willing to take on extra jobs as needed, e.g. helping with the elderly cat. As a friend of the client living some distance away, they have kept in touch to keep us informed of any needs that arise. Nothing is too much trouble. I wouldn't hesitate to recommend them.
10 September 2024
Hi, I have found this agency absolutely great, the carers that go to see my mum every day, are professional, warm, and caring, nothing is too much trouble for them. We as a family have got to know them all and have no complaints. May I also add the Deputy manager at the office is so kind and understanding, you have a diamond of a lady there.
10 September 2024
Brighter Care has been excellent throughout and my mother has been very complimentary about both the service provided and the carers themselves. They are highly professional and I would recommend them to anyone who needs support for their care needs.
22 April 2024
My experience was good. Very nice carers.
25 March 2024
Happy with the service provided.
13 March 2024
The service provided is as good as possible given the time available on each occasion, but more time would have been much better. The cheerful approach of the staff is much appreciated.
19 February 2024
After coming out of hospital, my mother was, at first, reluctant to accept any help from carers but gradually built up good relationships and enjoyed the visits from the kind ladies. Unfortunately, my mother’s dementia meant that some days she was not in a good place which meant that the 30-minute session with the carer was not sufficient time to get my mother up and ready. But the carers always did their best, were very patient, understanding and considerate towards her at all times and it was much appreciated when they stayed longer to help my mother. Management was always very helpful with any specific requests and took the time to listen to my mother’s needs. Overall, the carers were brilliant with my mother and I would have no hesitation in recommending the services of Bright Care Agency.
06 October 2023
It would be so helpful if one knew the timing of visits better. Cheerful staff - much appreciated.
04 October 2023
Management - an agency is at the heart of the client's needs. Ensures good rapport with client and service provider. They try to keep the client informed of changes, especially times. Service provider - thorough and willing to undertake various jobs. Always professional with a happy and lively disposition. A helpful and caring team who work to at high standard, to be recommended.
04 October 2023
I am very happy with the care I received from all the carers I have contact with. Nothing is too much trouble and they are really helpful. It is really nice to have a chat with somebody in the morning or in the evening when they ask how your day has been especially if you live alone.
09 August 2023
Absolutely excellent. Always helpful. Can't do enough.
Latest Reviews for Brighter Care Agency Ltd
26 March 2025
Brighter Care has been excellent throughout and my dad always looked forward to their visits and have a chat. The carers were always warm, caring and helpful and so was the management. They provided an excellent service and I would recommend them to anyone who needs support for their care. A big thank you to everyone.
16 September 2024
Brighter Care Agency is wonderful! The management takes a personal interest in their clients and treats them like family members. The carers are kind and friendly and willing to take on extra jobs as needed, e.g. helping with the elderly cat. As a friend of the client living some distance away, they have kept in touch to keep us informed of any needs that arise. Nothing is too much trouble. I wouldn't hesitate to recommend them.
10 September 2024
Hi, I have found this agency absolutely great, the carers that go to see my mum every day, are professional, warm, and caring, nothing is too much trouble for them. We as a family have got to know them all and have no complaints. May I also add the Deputy manager at the office is so kind and understanding, you have a diamond of a lady there.
10 September 2024
Brighter Care has been excellent throughout and my mother has been very complimentary about both the service provided and the carers themselves. They are highly professional and I would recommend them to anyone who needs support for their care needs.
22 April 2024
My experience was good. Very nice carers.
25 March 2024
Happy with the service provided.
13 March 2024
The service provided is as good as possible given the time available on each occasion, but more time would have been much better. The cheerful approach of the staff is much appreciated.
19 February 2024
After coming out of hospital, my mother was, at first, reluctant to accept any help from carers but gradually built up good relationships and enjoyed the visits from the kind ladies. Unfortunately, my mother’s dementia meant that some days she was not in a good place which meant that the 30-minute session with the carer was not sufficient time to get my mother up and ready. But the carers always did their best, were very patient, understanding and considerate towards her at all times and it was much appreciated when they stayed longer to help my mother. Management was always very helpful with any specific requests and took the time to listen to my mother’s needs. Overall, the carers were brilliant with my mother and I would have no hesitation in recommending the services of Bright Care Agency.
06 October 2023
It would be so helpful if one knew the timing of visits better. Cheerful staff - much appreciated.
04 October 2023
Management - an agency is at the heart of the client's needs. Ensures good rapport with client and service provider. They try to keep the client informed of changes, especially times. Service provider - thorough and willing to undertake various jobs. Always professional with a happy and lively disposition. A helpful and caring team who work to at high standard, to be recommended.
04 October 2023
I am very happy with the care I received from all the carers I have contact with. Nothing is too much trouble and they are really helpful. It is really nice to have a chat with somebody in the morning or in the evening when they ask how your day has been especially if you live alone.
09 August 2023
Absolutely excellent. Always helpful. Can't do enough.