Submit a Review for Bluebird Care Dudley, Wyre Forest & Malvern Hills
Unit 11, Darwin House, The Innovation Centre, Pensnett Estate, Kingswinford, DY6 7YB
View Full Details of Bluebird Care Dudley, Wyre Forest & Malvern HillsLatest Reviews for Bluebird Care Dudley, Wyre Forest & Malvern Hills
21 February 2025
We contacted Bluebird because we need help with some of the jobs around the house e.g. changing the bed. We decided to go with a carer rather than a cleaner as I am beginning to suffer from arthritis and will probably need some personal care at some point, and wanted to get used to having a carer. The service is wonderful. The carer is always on time and always does what I ask. The work is done excellently and the carer is always smiling and friendly. We look forward to our visit every week.
02 July 2024
Bluebird Care provided my dad with daily care visits when it became apparent that he couldn't look after himself properly, particularly with preparing meals, taking medicine and personal hygiene. He was reluctant at first and I wasn't sure how he would respond to carers. Within a very short space of time, Dad established a great rapport with his main carer who was supportive, caring and professional but also with a great sense of humour and the ability to chat about the things my dad was interested in. I'd been struggling to get Dad to wash and change his clothes. After a couple of weeks of gentle encouragement from his carers, Dad was clean and well-dressed. The carers also helped with washing and drying clothes and making his bed - things which I no longer had to do! Dad's main carer kept in regular contact and would leave messages for me if things were needed. I can't recommend Bluebird highly enough for their professional, supportive, efficient and person-centred service.
31 May 2024
The service we have received from Bluebird is second to none. We were made to feel at ease from the initial home visit to meet my parents. The manager explained in detail the service provided and a care plan was set up. From day one the staff have been so caring and thoughtful going above and beyond, a massive thank you to the two carers who regularly keep in contact. Altogether a completely exceptional company whose staff offer the highest level of care and service to my parents.
12 April 2024
The care providers are very good and easy to make contact with, they keep good control over what is provided. Their staff are caring and respectful. All in all, we are very satisfied and could not do without them.
09 April 2024
Kind, caring and supportive to both my parents during their visits, having a chat is as important as helping with housekeeping. Nothing seems too much trouble and it gives us peace of mind. Thank you.
04 April 2024
Bluebird started caring for my nan in 2023, all the staff our family came into contact with were honest, caring, and dedicated workers from the moment they started care until the day we lost her. You can tell from the moment you meet the staff that they have passion and drive to deliver the best service possible. I wouldn’t recommend any other service provider.
23 February 2024
Bluebird cared for my father-in-law before he had to go into a care home, they were excellent always on time and caring. They never rushed him and would not leave until he was happy with everything they did for him. The staff were kind and efficient. I was so pleased with them that I have now employed them to help with my mother's care. A certain staff member makes sure we have a full care package in place and that Mum is happy with everything. I would recommend them to anyone looking for care.
14 April 2023
My brother who has Parkinson’s with associated dementia has been cared for on a daily basis by staff from Bluebird Care. My opinion as the brother of the care receiver - living remotely- has been very positive. The carers have been professional, attentive and kind. It is always easy to discuss administrative issues like changes in the routine so wholeheartedly recommend them to anyone needing this type of service in the area.
13 April 2023
I contacted Bluebird Care to help with my mother in law’s care in July 2022. She was low in mood and felt isolated and lonely following the death of her husband of 60 years. She was also becoming increasingly forgetful. I have to say that she has improved immensely since the Bluebird carers have been visiting and she always looks forward to their arrival. The office team always respond to any queries promptly and efficiently and have been very helpful in increasing the number of visits when my husband and I are away. I thoroughly recommend Bluebird to anyone in need of carers.
13 April 2023
Bluebird carers visited my father three times a day, he was 102 years old and very independent, but limited with some jobs such as cooking, clothes washing, changing and washing sheets and general housework. They were great with him and he loved seeing them, he was happy to let them help with his daily crossword! When he suddenly became unwell, within a day, twenty-four hour care was in place for the last two weeks of his life, even to the point of a carer popping in to help the attending carer to turn him. I can’t thank them enough for the emotional support they gave as well. I would recommend them for the care they give.
13 March 2023
My mother has received care from Bluebird Care since October 2020. We chose them initially because of their person-centred care and commitment to sending a regular team of carers as my mother has dementia and familiarity is important. They have delivered on this commitment. The carers coming to Mum have been kind, conscientious, respectful and gentle, but also fun, many said they really enjoyed caring for her and working for Bluebird. Their care enabled her to remain healthy and content in her own home for far longer than many professionals anticipated. She especially enjoyed companionship calls, when she was taken out on trips to a variety of places, which made her very happy. The company is very easy to deal with, communication is easy and prompt and everyone in the office, including the managers, knows and cares about their customers, their circumstances and their welfare. We will always be grateful to Bluebird for being an important support for Mum and for us as a family.
31 October 2022
Would just like to say how happy we are with the excellent service and care we receive from all the carers and team at Bluebird. They treat my father with great care and respect. We can not fault any of your carers. It's a very hard decision when a loved one has an illness and you have to find care for them thinking who can you trust, but with Bluebird, the trust is there and wouldn't go with any other company.
02 December 2021
This Home Care Provider is excellent. They went out of their way to get care in place to get my husband out of hospital. We only used them for a very short time but each of the care team was so helpful. Never rushing my husband to do anything. And so patient. Such a lovely bunch of people to deal with, I can't praise them enough. Thank you.
16 November 2021
Bluebird Care cared for my sister who is disabled and has dementia. The whole team do a magnificent job. Nothing is too much trouble. Everything I asked for was provided. Every team member is kind, compassionate, reliable and professional. I cannot thank them enough for the care they gave to my sister and to me over the past few years. I hope they know how appreciated they are and what a valuable job they do. You all can be very proud of the service you provide. Thank you so much
03 November 2021
From the very first contact with the staff at Bluebird Care, I was made to feel at ease and given confidence in my mother's support in retaining her independence at such a difficult time. The professional and caring input has really helped.
13 October 2021
Mom was very reluctant to agree to carers in the home but since Bluebird carers have been supporting her she looks forward to their visits and praises them constantly. I love the way they make her tea in the morning - just the way she likes it, it’s the simple things that really matter and they really do care.
09 April 2021
I could not fault the kindness, consideration and professionalism of the carer. Highly recommend. The carer was so supportive, and care was arranged very quickly for us. A big thank you to all concerned.
15 March 2021
I have reviewed the wonderful Bluebird Care Company before, but have to add a comment about their recent reaction to our changing needs. Following advice from carers who have called recently, and been concerned for my husband's welfare, I asked if the time of his calls could be altered. This is going to happen immediately, and we quite simply cannot thank the carers and the admin team enough. The new timings will make a huge difference to my husband's well-being. I have to once again, stress what an outstanding company Bluebird is. Carers are unfailingly punctual, courteous, respectful of my husband and his needs and yet also very friendly, lighthearted and always smiling. We have every confidence in them. They begin and end our days in peace and comfort. They are clearly committed to the company and to the people they care for. Thank you, Bluebirds!
08 February 2021
The service received from the carers for our elderly mother who has dementia is very good. They have been able to assist with the routine requested admirably. Any "tweaks" in the service they provide or "one-off" requests have been undertaken. Carers also give feedback on any potential health issues. Administration is very good, invoices are always correct, timetables delivered in advance and any alterations in service are advised in advance. Bluebird Care also update us on other services available. We would encourage Bluebird Care to give advice on interactive activities that would improve our mother's mental health and also on better products that would help e.g. a better phone system. We have stopped services momentarily due to Covid but will return - an update on carers' injections may speed this up.
08 February 2021
During the Christmas period my brother, who is normally the main carer for my father contracted Covid and was unable to provide our father with his care needs. At short notice over the holiday period the field supervisor arranged support for my father. At this stressful time Bluebird Carers ensured my father ate hot meals and made him hot drinks. I would like to take this opportunity to thank the field supervisor and all the carers who helped and supported my father at this time.
Latest Reviews for Bluebird Care Dudley, Wyre Forest & Malvern Hills
21 February 2025
We contacted Bluebird because we need help with some of the jobs around the house e.g. changing the bed. We decided to go with a carer rather than a cleaner as I am beginning to suffer from arthritis and will probably need some personal care at some point, and wanted to get used to having a carer. The service is wonderful. The carer is always on time and always does what I ask. The work is done excellently and the carer is always smiling and friendly. We look forward to our visit every week.
02 July 2024
Bluebird Care provided my dad with daily care visits when it became apparent that he couldn't look after himself properly, particularly with preparing meals, taking medicine and personal hygiene. He was reluctant at first and I wasn't sure how he would respond to carers. Within a very short space of time, Dad established a great rapport with his main carer who was supportive, caring and professional but also with a great sense of humour and the ability to chat about the things my dad was interested in. I'd been struggling to get Dad to wash and change his clothes. After a couple of weeks of gentle encouragement from his carers, Dad was clean and well-dressed. The carers also helped with washing and drying clothes and making his bed - things which I no longer had to do! Dad's main carer kept in regular contact and would leave messages for me if things were needed. I can't recommend Bluebird highly enough for their professional, supportive, efficient and person-centred service.
31 May 2024
The service we have received from Bluebird is second to none. We were made to feel at ease from the initial home visit to meet my parents. The manager explained in detail the service provided and a care plan was set up. From day one the staff have been so caring and thoughtful going above and beyond, a massive thank you to the two carers who regularly keep in contact. Altogether a completely exceptional company whose staff offer the highest level of care and service to my parents.
12 April 2024
The care providers are very good and easy to make contact with, they keep good control over what is provided. Their staff are caring and respectful. All in all, we are very satisfied and could not do without them.
09 April 2024
Kind, caring and supportive to both my parents during their visits, having a chat is as important as helping with housekeeping. Nothing seems too much trouble and it gives us peace of mind. Thank you.
04 April 2024
Bluebird started caring for my nan in 2023, all the staff our family came into contact with were honest, caring, and dedicated workers from the moment they started care until the day we lost her. You can tell from the moment you meet the staff that they have passion and drive to deliver the best service possible. I wouldn’t recommend any other service provider.
23 February 2024
Bluebird cared for my father-in-law before he had to go into a care home, they were excellent always on time and caring. They never rushed him and would not leave until he was happy with everything they did for him. The staff were kind and efficient. I was so pleased with them that I have now employed them to help with my mother's care. A certain staff member makes sure we have a full care package in place and that Mum is happy with everything. I would recommend them to anyone looking for care.
14 April 2023
My brother who has Parkinson’s with associated dementia has been cared for on a daily basis by staff from Bluebird Care. My opinion as the brother of the care receiver - living remotely- has been very positive. The carers have been professional, attentive and kind. It is always easy to discuss administrative issues like changes in the routine so wholeheartedly recommend them to anyone needing this type of service in the area.
13 April 2023
I contacted Bluebird Care to help with my mother in law’s care in July 2022. She was low in mood and felt isolated and lonely following the death of her husband of 60 years. She was also becoming increasingly forgetful. I have to say that she has improved immensely since the Bluebird carers have been visiting and she always looks forward to their arrival. The office team always respond to any queries promptly and efficiently and have been very helpful in increasing the number of visits when my husband and I are away. I thoroughly recommend Bluebird to anyone in need of carers.
13 April 2023
Bluebird carers visited my father three times a day, he was 102 years old and very independent, but limited with some jobs such as cooking, clothes washing, changing and washing sheets and general housework. They were great with him and he loved seeing them, he was happy to let them help with his daily crossword! When he suddenly became unwell, within a day, twenty-four hour care was in place for the last two weeks of his life, even to the point of a carer popping in to help the attending carer to turn him. I can’t thank them enough for the emotional support they gave as well. I would recommend them for the care they give.
13 March 2023
My mother has received care from Bluebird Care since October 2020. We chose them initially because of their person-centred care and commitment to sending a regular team of carers as my mother has dementia and familiarity is important. They have delivered on this commitment. The carers coming to Mum have been kind, conscientious, respectful and gentle, but also fun, many said they really enjoyed caring for her and working for Bluebird. Their care enabled her to remain healthy and content in her own home for far longer than many professionals anticipated. She especially enjoyed companionship calls, when she was taken out on trips to a variety of places, which made her very happy. The company is very easy to deal with, communication is easy and prompt and everyone in the office, including the managers, knows and cares about their customers, their circumstances and their welfare. We will always be grateful to Bluebird for being an important support for Mum and for us as a family.
31 October 2022
Would just like to say how happy we are with the excellent service and care we receive from all the carers and team at Bluebird. They treat my father with great care and respect. We can not fault any of your carers. It's a very hard decision when a loved one has an illness and you have to find care for them thinking who can you trust, but with Bluebird, the trust is there and wouldn't go with any other company.
02 December 2021
This Home Care Provider is excellent. They went out of their way to get care in place to get my husband out of hospital. We only used them for a very short time but each of the care team was so helpful. Never rushing my husband to do anything. And so patient. Such a lovely bunch of people to deal with, I can't praise them enough. Thank you.
16 November 2021
Bluebird Care cared for my sister who is disabled and has dementia. The whole team do a magnificent job. Nothing is too much trouble. Everything I asked for was provided. Every team member is kind, compassionate, reliable and professional. I cannot thank them enough for the care they gave to my sister and to me over the past few years. I hope they know how appreciated they are and what a valuable job they do. You all can be very proud of the service you provide. Thank you so much
03 November 2021
From the very first contact with the staff at Bluebird Care, I was made to feel at ease and given confidence in my mother's support in retaining her independence at such a difficult time. The professional and caring input has really helped.
13 October 2021
Mom was very reluctant to agree to carers in the home but since Bluebird carers have been supporting her she looks forward to their visits and praises them constantly. I love the way they make her tea in the morning - just the way she likes it, it’s the simple things that really matter and they really do care.
09 April 2021
I could not fault the kindness, consideration and professionalism of the carer. Highly recommend. The carer was so supportive, and care was arranged very quickly for us. A big thank you to all concerned.
15 March 2021
I have reviewed the wonderful Bluebird Care Company before, but have to add a comment about their recent reaction to our changing needs. Following advice from carers who have called recently, and been concerned for my husband's welfare, I asked if the time of his calls could be altered. This is going to happen immediately, and we quite simply cannot thank the carers and the admin team enough. The new timings will make a huge difference to my husband's well-being. I have to once again, stress what an outstanding company Bluebird is. Carers are unfailingly punctual, courteous, respectful of my husband and his needs and yet also very friendly, lighthearted and always smiling. We have every confidence in them. They begin and end our days in peace and comfort. They are clearly committed to the company and to the people they care for. Thank you, Bluebirds!
08 February 2021
The service received from the carers for our elderly mother who has dementia is very good. They have been able to assist with the routine requested admirably. Any "tweaks" in the service they provide or "one-off" requests have been undertaken. Carers also give feedback on any potential health issues. Administration is very good, invoices are always correct, timetables delivered in advance and any alterations in service are advised in advance. Bluebird Care also update us on other services available. We would encourage Bluebird Care to give advice on interactive activities that would improve our mother's mental health and also on better products that would help e.g. a better phone system. We have stopped services momentarily due to Covid but will return - an update on carers' injections may speed this up.
08 February 2021
During the Christmas period my brother, who is normally the main carer for my father contracted Covid and was unable to provide our father with his care needs. At short notice over the holiday period the field supervisor arranged support for my father. At this stressful time Bluebird Carers ensured my father ate hot meals and made him hot drinks. I would like to take this opportunity to thank the field supervisor and all the carers who helped and supported my father at this time.