Submit a Review for Quality HomeCare NorthWest Ltd
3 Cross Green, Office 9, Formby, Liverpool, L37 4BH
View Full Details of Quality HomeCare NorthWest LtdLatest Reviews for Quality HomeCare NorthWest Ltd
18 September 2024
We were introduced to Quality Home Care when Mum was visited by staff who explained the service. We were looking for friendly but professional carers who could support Mum with her morning routine, respect her complex health needs and ensure her safety. We were also looking for a befriend/help with home chores late afternoon. We realised immediately that we had found the correct team. Mum took to all the carers as if they were family and similarly, they cared for Mum as though she was one of their own. The carers attended twice a day and were always on time. On the occasions where they could not leave the previous client, we were informed immediately. Conversely, when mum was unwell, they didn't leave her until they had ensured she was safe. Several of the carers went above and beyond - preparing an appetising lunch instead of the standard sandwich, offering to iron, and changing beds. Communication was superb between the family and the service which was very reassuring too.
25 August 2023
We’re very pleased with Quality Homecare. The carers are professional and friendly. They’re always on time and I know my husband will be very well looked after if I’m not at home. Very happy to continue using their services.
17 August 2023
Good holistic care provided to my grandmother, delivered in a compassionate manner taking into account her needs and preferences. Supportive to my nan but also to us as a family, would highly recommend. All staff professional and approachable. Everything a care agency should be.
02 May 2023
Terrific set-up. Lovely carers who do everything from general housework to personal care for the elderly. Polite, fun and hard-working. The carers come and see to my 96-year-old dad every week and they are always lovely with him - and very professional. The whole operation is very well managed. A really good company.
01 May 2023
We use Quality HomeCare NorthWest to look after my father who has mixed dementia and lives alone. They are completely reliable and go above and beyond for him and for us as a family. They as a team make a very hard situation easier for us. Dad likes all the girls that visit him. I can’t recommend them enough to people we are so lucky to have found the manager and her girls, they truly are amazing people.
01 May 2023
My mum was diagnosed with Alzheimer's/Dementia 3 years ago, this is a horrendous disease and one which is hard for people to understand. The best decision I made was to entrust Quality Homecare Northwest with my mum's day-to-day care. As an only child and living a long way from my mum, we would be lost without their visits and the kindheartedness and understanding they show. Nothing is too much for them, there is always somebody to accompany Mum to appointments and offer her reassurance when she needs it. I would have no hesitation in recommending their services to those in need and would like to thank the staff for all that they do for us.
10 June 2022
I would totally recommend Quality HomeCare for your loved ones who need extra care at home. They are always compassionate to Mum and tend to her needs with dignity. All staff are genuinely caring people. They go way beyond their duties to keep the client and family happy. Over lockdown, I knew my mum was safe and well looked after when I couldn’t see her. Mum would be so up-lifted when there was a knock at the door and one of the staff would arrive with a surprise package of food goodies. They never let my mum down with visits through the whole of the pandemic, even though it was hard with staff being ill. The manager and her team always keep us updated with any health issues or concerns however small and have given advice when needed. Recently, Mum needed more care and the manager made time in their busy schedule to fit carers in at lunchtime. I know at this time, some of the carers again went beyond the call of duty and checked on her throughout the day. A big thank you to all staff.
21 July 2021
Quality HomeCare NorthWest Ltd is extremely professional and well-organised. They were able to give advice about care and equipment in the home. I have a team of about five carers who are punctual, polite, caring and compassionate. They are all skilled in various areas of caring and I am treated with respect and dignity at all times. All visits are recorded in a file left in my home. I have no hesitation recommending them to my friends.
07 July 2021
My Mother-in-Law has been cared for by Quality Homecare North West since their first day in business. She lives with us, and we care for her 24/7 but we have carers calling in for a few hours a week to help with some personal care and to give us a much-needed break too. At 91, it really helps for her to see other people who provide support and someone else to chat with, all in the comfort of her own familiar surroundings. We are all so pleased that we found Quality Homecare North West during our initial search, as soon as we met the Care manager/Owner we knew they were the ones for us. They really are amazing, and nothing is ever too much trouble. We have used other care companies in the past, but none of them compares to Quality Homecare. My Mother-in-law is always treated with respect, care and compassion. I don't know what we'd do without them. They are providing a duel service, in looking after my mother in law and supporting me as her carer. Thank you to all the team at Quality Homecare North West.
20 May 2021
Following my eye operation, I needed help with my disabled husband first thing in the morning to help him dry and dress after showering. The help we received was second to none and I would have no hesitation calling on their excellent services if I needed to again. I can’t speak highly enough of the ladies who came to our assistance.
10 June 2020
I am so glad we found Quality HomeCare North West. They are amazing. My aunt could not have stayed at home without their care, compassion, thoughtfulness and willingness to do everything with and for her. I was able to return home (150 miles away) knowing she was in safe hands. I call them my Angels because they have saved my mental health and my aunt's life.
Latest Reviews for Quality HomeCare NorthWest Ltd
18 September 2024
We were introduced to Quality Home Care when Mum was visited by staff who explained the service. We were looking for friendly but professional carers who could support Mum with her morning routine, respect her complex health needs and ensure her safety. We were also looking for a befriend/help with home chores late afternoon. We realised immediately that we had found the correct team. Mum took to all the carers as if they were family and similarly, they cared for Mum as though she was one of their own. The carers attended twice a day and were always on time. On the occasions where they could not leave the previous client, we were informed immediately. Conversely, when mum was unwell, they didn't leave her until they had ensured she was safe. Several of the carers went above and beyond - preparing an appetising lunch instead of the standard sandwich, offering to iron, and changing beds. Communication was superb between the family and the service which was very reassuring too.
25 August 2023
We’re very pleased with Quality Homecare. The carers are professional and friendly. They’re always on time and I know my husband will be very well looked after if I’m not at home. Very happy to continue using their services.
17 August 2023
Good holistic care provided to my grandmother, delivered in a compassionate manner taking into account her needs and preferences. Supportive to my nan but also to us as a family, would highly recommend. All staff professional and approachable. Everything a care agency should be.
02 May 2023
Terrific set-up. Lovely carers who do everything from general housework to personal care for the elderly. Polite, fun and hard-working. The carers come and see to my 96-year-old dad every week and they are always lovely with him - and very professional. The whole operation is very well managed. A really good company.
01 May 2023
We use Quality HomeCare NorthWest to look after my father who has mixed dementia and lives alone. They are completely reliable and go above and beyond for him and for us as a family. They as a team make a very hard situation easier for us. Dad likes all the girls that visit him. I can’t recommend them enough to people we are so lucky to have found the manager and her girls, they truly are amazing people.
01 May 2023
My mum was diagnosed with Alzheimer's/Dementia 3 years ago, this is a horrendous disease and one which is hard for people to understand. The best decision I made was to entrust Quality Homecare Northwest with my mum's day-to-day care. As an only child and living a long way from my mum, we would be lost without their visits and the kindheartedness and understanding they show. Nothing is too much for them, there is always somebody to accompany Mum to appointments and offer her reassurance when she needs it. I would have no hesitation in recommending their services to those in need and would like to thank the staff for all that they do for us.
10 June 2022
I would totally recommend Quality HomeCare for your loved ones who need extra care at home. They are always compassionate to Mum and tend to her needs with dignity. All staff are genuinely caring people. They go way beyond their duties to keep the client and family happy. Over lockdown, I knew my mum was safe and well looked after when I couldn’t see her. Mum would be so up-lifted when there was a knock at the door and one of the staff would arrive with a surprise package of food goodies. They never let my mum down with visits through the whole of the pandemic, even though it was hard with staff being ill. The manager and her team always keep us updated with any health issues or concerns however small and have given advice when needed. Recently, Mum needed more care and the manager made time in their busy schedule to fit carers in at lunchtime. I know at this time, some of the carers again went beyond the call of duty and checked on her throughout the day. A big thank you to all staff.
21 July 2021
Quality HomeCare NorthWest Ltd is extremely professional and well-organised. They were able to give advice about care and equipment in the home. I have a team of about five carers who are punctual, polite, caring and compassionate. They are all skilled in various areas of caring and I am treated with respect and dignity at all times. All visits are recorded in a file left in my home. I have no hesitation recommending them to my friends.
07 July 2021
My Mother-in-Law has been cared for by Quality Homecare North West since their first day in business. She lives with us, and we care for her 24/7 but we have carers calling in for a few hours a week to help with some personal care and to give us a much-needed break too. At 91, it really helps for her to see other people who provide support and someone else to chat with, all in the comfort of her own familiar surroundings. We are all so pleased that we found Quality Homecare North West during our initial search, as soon as we met the Care manager/Owner we knew they were the ones for us. They really are amazing, and nothing is ever too much trouble. We have used other care companies in the past, but none of them compares to Quality Homecare. My Mother-in-law is always treated with respect, care and compassion. I don't know what we'd do without them. They are providing a duel service, in looking after my mother in law and supporting me as her carer. Thank you to all the team at Quality Homecare North West.
20 May 2021
Following my eye operation, I needed help with my disabled husband first thing in the morning to help him dry and dress after showering. The help we received was second to none and I would have no hesitation calling on their excellent services if I needed to again. I can’t speak highly enough of the ladies who came to our assistance.
10 June 2020
I am so glad we found Quality HomeCare North West. They are amazing. My aunt could not have stayed at home without their care, compassion, thoughtfulness and willingness to do everything with and for her. I was able to return home (150 miles away) knowing she was in safe hands. I call them my Angels because they have saved my mental health and my aunt's life.