Submit a Review for Juventa 4 Care Ltd
Unit A13-A18, Alison Business Centre, 39-40 Alison Crescent, Sheffield, S2 1AS
View Full Details of Juventa 4 Care LtdLatest Reviews for Juventa 4 Care Ltd
12 February 2025
All members of the Juvenal 4 Care team were caring, supportive and professional - they treated my mum with respect and dignity and we were very happy and grateful to have them come into our home. Sincere thanks and appreciation.
19 June 2024
We have been very happy with Mum's care with Juventa 4 Care. The Carers are always well-presented, friendly, kind, and cheerful and can be totally relied on to turn up for visits. They were diligent in letting us know when they had concerns about Mum's health, and when she needed medications or items replenishing. The Managers and office staff are very professional and polite, and contacted us, or called on Mum occasionally to check that all was well, or if they had concerns about medications or health. I always found them very accommodating if we needed to ask for any changes to be made. Thank you and best wishes to them all.
11 October 2023
The quality care this company has provided for my mum is outstanding. Staff are polite, friendly and caring, and the property is always tidy and clean. I cannot fault the service they provide. A little improvement is needed with regard to communication with relatives and office staff. Would recommend this company to anyone looking for quality care for their loved ones.
21 November 2022
In the short time of having Juventa in the house, I can honestly say my husband and I are very comfortable and impressed by the friendly, care, support and professionalism of all the staff. They are respectful, empathic and understanding of our concerns and anxieties. And to other professionals, we have calling in on a regular basis. They are on time, tidy and smart in appearance when calling to carry out their duties. And any problems that should arise are handled effectively and respectfully by staff and management. I'm not afraid to ask for advice or help from anyone, and for me, as his wife, caregivers are extremely important to me.
02 November 2022
I am very happy with the care - everything has been sorted. Happy with the office staff. Thank you. Things have improved a lot. Happy with the service. Would recommend Juventa to others.
02 November 2022
At first, we had a few teething problems, but they have now been straightened out. Staff are nice and polite. Management was pleasant and nice to meet and will follow up if there are any problems and will try and sort it out in person, not just on the phone.
15 August 2022
Constantly never on time, on 4 hour timed medication but it is never 4 hours, sometimes 2.5 hours. Given the incorrect nomad medication, I have been promised 4 visits from the office, I am still waiting for the first. No one ever answers the office phone. No knowledge of basic hygiene. I am now into week 6 of the same night bag that is supposed to be for 4 or 5 uses. Carers asked me today what time they can give me my meds because they don't know how to tell the time, also showed them the dangers of mistimed meds to be told I'm sorry I can't read English. This company is a danger and a health risk, but I have been told by the council that there is no quick fix, trouble is I don't know how much more my health can take. I also have a weekly shopping call and a weekly cleaning call so far they have attended 2 out of 5 for both. When you do get through to someone you just get blamed and fobbed off with false promises.
08 July 2021
Overall care, very good. Carers are caring and considerate and always willing to help with little jobs such as picking up shopping and posting letters. Times of attendance at weekends are a bit late.
01 April 2021
Obnoxious office staff. Do not relay incidents concerning wellbeing or incidents to next of kin. Expect am. personal care almost at lunchtime. Do not expect regular timings, even approximate. Expect carers to reside in your premises when you are not there. Maybe leave tea bags for them. Do not expect them to call you if the client is not indoors when they visit. They will just assume the normal. Do not expect to be informed of anything really. Glad I am not in receipt of substandard service.
30 March 2021
Makes my life comfortable.
29 March 2021
A well run company with professional management and staff who recognise that staff/client continuity is important for cohesion. Periodic contact with me and my mother to ascertain if/where improvements to her care can be implemented are very welcome and show commitment to her wellbeing. All in all highly satisfied.
29 March 2021
Having the same carers is a good thing for me and the carers. This is of the most importance to me. I feel comfortable with the care I am receiving.
29 March 2021
I am very happy with all the care I receive. Very polite and helpful carers.
21 October 2020
We have been pleased with the level of care provided. The carers have been professional and friendly and always reliable. They have provided all the support that was agreed and reported any problems. There have been some difficulties in communicating clearly with both the client and family members and it would be better if there could be more consistency of carers. All in all, thank you for your support at a difficult time.
21 October 2020
Found the care provider to be excellent in all ways. Was very happy with the care received. Management and staff are excellent.
Latest Reviews for Juventa 4 Care Ltd
12 February 2025
All members of the Juvenal 4 Care team were caring, supportive and professional - they treated my mum with respect and dignity and we were very happy and grateful to have them come into our home. Sincere thanks and appreciation.
19 June 2024
We have been very happy with Mum's care with Juventa 4 Care. The Carers are always well-presented, friendly, kind, and cheerful and can be totally relied on to turn up for visits. They were diligent in letting us know when they had concerns about Mum's health, and when she needed medications or items replenishing. The Managers and office staff are very professional and polite, and contacted us, or called on Mum occasionally to check that all was well, or if they had concerns about medications or health. I always found them very accommodating if we needed to ask for any changes to be made. Thank you and best wishes to them all.
11 October 2023
The quality care this company has provided for my mum is outstanding. Staff are polite, friendly and caring, and the property is always tidy and clean. I cannot fault the service they provide. A little improvement is needed with regard to communication with relatives and office staff. Would recommend this company to anyone looking for quality care for their loved ones.
21 November 2022
In the short time of having Juventa in the house, I can honestly say my husband and I are very comfortable and impressed by the friendly, care, support and professionalism of all the staff. They are respectful, empathic and understanding of our concerns and anxieties. And to other professionals, we have calling in on a regular basis. They are on time, tidy and smart in appearance when calling to carry out their duties. And any problems that should arise are handled effectively and respectfully by staff and management. I'm not afraid to ask for advice or help from anyone, and for me, as his wife, caregivers are extremely important to me.
02 November 2022
I am very happy with the care - everything has been sorted. Happy with the office staff. Thank you. Things have improved a lot. Happy with the service. Would recommend Juventa to others.
02 November 2022
At first, we had a few teething problems, but they have now been straightened out. Staff are nice and polite. Management was pleasant and nice to meet and will follow up if there are any problems and will try and sort it out in person, not just on the phone.
15 August 2022
Constantly never on time, on 4 hour timed medication but it is never 4 hours, sometimes 2.5 hours. Given the incorrect nomad medication, I have been promised 4 visits from the office, I am still waiting for the first. No one ever answers the office phone. No knowledge of basic hygiene. I am now into week 6 of the same night bag that is supposed to be for 4 or 5 uses. Carers asked me today what time they can give me my meds because they don't know how to tell the time, also showed them the dangers of mistimed meds to be told I'm sorry I can't read English. This company is a danger and a health risk, but I have been told by the council that there is no quick fix, trouble is I don't know how much more my health can take. I also have a weekly shopping call and a weekly cleaning call so far they have attended 2 out of 5 for both. When you do get through to someone you just get blamed and fobbed off with false promises.
08 July 2021
Overall care, very good. Carers are caring and considerate and always willing to help with little jobs such as picking up shopping and posting letters. Times of attendance at weekends are a bit late.
01 April 2021
Obnoxious office staff. Do not relay incidents concerning wellbeing or incidents to next of kin. Expect am. personal care almost at lunchtime. Do not expect regular timings, even approximate. Expect carers to reside in your premises when you are not there. Maybe leave tea bags for them. Do not expect them to call you if the client is not indoors when they visit. They will just assume the normal. Do not expect to be informed of anything really. Glad I am not in receipt of substandard service.
30 March 2021
Makes my life comfortable.
29 March 2021
A well run company with professional management and staff who recognise that staff/client continuity is important for cohesion. Periodic contact with me and my mother to ascertain if/where improvements to her care can be implemented are very welcome and show commitment to her wellbeing. All in all highly satisfied.
29 March 2021
Having the same carers is a good thing for me and the carers. This is of the most importance to me. I feel comfortable with the care I am receiving.
29 March 2021
I am very happy with all the care I receive. Very polite and helpful carers.
21 October 2020
We have been pleased with the level of care provided. The carers have been professional and friendly and always reliable. They have provided all the support that was agreed and reported any problems. There have been some difficulties in communicating clearly with both the client and family members and it would be better if there could be more consistency of carers. All in all, thank you for your support at a difficult time.
21 October 2020
Found the care provider to be excellent in all ways. Was very happy with the care received. Management and staff are excellent.