Kings Court, 17 School Road, Hall Green, Birmingham, B28 8JG
View Full Details of Divine Intervention Home Care LtdCannot fault these in any way, carers for my wife are very polite, courteous and very helpful. Contacted by head office to see how we are doing and if we need anything. Very satisfied with their services and would recommend these wholeheartedly and without hesitation.
The ladies are all brilliant. Kind caring and professional. My wife loves it when they come because they are so pleasant. They are always chirpy and we look forward to seeing them as they cheer us up and brighten up our day. We thoroughly recommend them.
Divine Intervention has provided care for our sister for the last year. The whole team have been wonderful at every level. The manager is very approachable and always responds promptly to calls and emails taking into account any special requests made. Communication with her is simple as she is so accommodating and helpful. The caring staff are very kind and considerate, treating our sister with compassion and respect while helping her to retain as much dignity and independence as possible despite her very complex needs. We feel she is safe and well cared for which gives the family peace of mind.
All the ladies are amazing, they treated my mom like she was part of the family to them, they were never in a rush and always had time and patience to listen to what she had to say, they would be laughing and joking with her, just making sure that for the time she had left with us she was happy and comfortable in her own home. When the time came and she left this world it was with two of her amazing care team with her. Three of my mom's care team were even able to come to the funeral and bring flowers. This is the type of care everyone should have if they needed to change the time or frequency of visits within the day they would call and ask if we were ok with the change of schedule.
The cares came out to help us care for our terminally ill mother. They gave her a bed bath every day and changed her nightwear. They made sure mom was always clean and comfortable (nappies, pillows, bed etc). Mom was not incontinent so not a comfortable experience for her but the carers were very kind and gentle with her, always using her name and talking through what they were doing. We also had night cover on occasions which we found difficult but it definitely gave us a break and was much appreciated. We were also advised on products to use on mom. We looked after our mom and dad for a number of years and this was the first experience with carers. We found them approachable, kind and supportive at a time that was very difficult for us as a family.
A lovely team of carers supported Mum at home for 12 months Communication skills Excellent and totally reliable. Mum is always happy to see them. I would recommend it. They assisted with personal care Nutrition and medication. Any concerns were raised immediately. Also extremely flexible especially when care resumed after a short hospital stay.
I have employed this care company to give care to my stepdad for the last 12 months. I can't praise the quality of care and support they give highly enough. They are a fantastic team and always diligent, happy and never in a hurry. Never had a problem even when we have had to change arrangements at short notice, brilliant care company.
Cannot fault these in any way, carers for my wife are very polite, courteous and very helpful. Contacted by head office to see how we are doing and if we need anything. Very satisfied with their services and would recommend these wholeheartedly and without hesitation.
The ladies are all brilliant. Kind caring and professional. My wife loves it when they come because they are so pleasant. They are always chirpy and we look forward to seeing them as they cheer us up and brighten up our day. We thoroughly recommend them.
Divine Intervention has provided care for our sister for the last year. The whole team have been wonderful at every level. The manager is very approachable and always responds promptly to calls and emails taking into account any special requests made. Communication with her is simple as she is so accommodating and helpful. The caring staff are very kind and considerate, treating our sister with compassion and respect while helping her to retain as much dignity and independence as possible despite her very complex needs. We feel she is safe and well cared for which gives the family peace of mind.
All the ladies are amazing, they treated my mom like she was part of the family to them, they were never in a rush and always had time and patience to listen to what she had to say, they would be laughing and joking with her, just making sure that for the time she had left with us she was happy and comfortable in her own home. When the time came and she left this world it was with two of her amazing care team with her. Three of my mom's care team were even able to come to the funeral and bring flowers. This is the type of care everyone should have if they needed to change the time or frequency of visits within the day they would call and ask if we were ok with the change of schedule.
The cares came out to help us care for our terminally ill mother. They gave her a bed bath every day and changed her nightwear. They made sure mom was always clean and comfortable (nappies, pillows, bed etc). Mom was not incontinent so not a comfortable experience for her but the carers were very kind and gentle with her, always using her name and talking through what they were doing. We also had night cover on occasions which we found difficult but it definitely gave us a break and was much appreciated. We were also advised on products to use on mom. We looked after our mom and dad for a number of years and this was the first experience with carers. We found them approachable, kind and supportive at a time that was very difficult for us as a family.
A lovely team of carers supported Mum at home for 12 months Communication skills Excellent and totally reliable. Mum is always happy to see them. I would recommend it. They assisted with personal care Nutrition and medication. Any concerns were raised immediately. Also extremely flexible especially when care resumed after a short hospital stay.
I have employed this care company to give care to my stepdad for the last 12 months. I can't praise the quality of care and support they give highly enough. They are a fantastic team and always diligent, happy and never in a hurry. Never had a problem even when we have had to change arrangements at short notice, brilliant care company.