Submit a Review for Blue River Home Care & Live in Care
M25 Business Centre, 121 Brooker Road, Waltham Abbey, EN9 1JH
View Full Details of Blue River Home Care & Live in CareLatest Reviews for Blue River Home Care & Live in Care
12 March 2025
Id previously had a bad experience with carers so was a bit wary of any type of help for my housebound mother. But.... I cannot thank blue river enough for how they have given me back the trust and part of my own life back .The manager is always helpful and supportive and will always get back to you with any questions or queries you have practically straight away .I explained my needs and concerns to her and she couldn't of found us 2 caring ,hardworking kind ladies to help care for my mother who is a very hard lady to please but is very happy with her care .we felt comfortable from the start .everyone is always respectful ,patient ,and caring and will listenThank you
25 July 2024
Blue River have been providing care for my husband over the last three years and I would like to thank everyone involved for their kindness and professionalism. This has given us great comfort during this difficult time. I would highly recommend this company to anyone needing care for a loved one.
25 June 2024
Blue River Home Care & Live in Care cared for my dad for a few weeks May/June 2024, Dad was very reluctant at first with new people coming into his home but the carers soon won him over and he was sad to say goodbye when he moved to the nursing home. Dad's conditions were very complex but they were very knowledgeable and helped us with what equipment to suggest from the NHS etc. All in all, a very positive experience.
29 May 2024
The standard of care from Blue River Care Home Care was excellent and the carers were polite and very friendly. I would highly recommend this group of carers to anyone. They were always on time and always asked if there was anything else that needed to be done to help out in these difficult times. Thank you Blue River and your team.
22 April 2024
Blue River Home Care & Live in Care took over my dad’s care, upon his return from hospital. Within a few weeks, I noticed a positive change in my dad, both physically and mentally. The carer was very motivated to get him eating a healthier diet which, in the long term, improved his stamina. Blue River kept in close contact with me, giving regular updates. I am very impressed with this care company and would have no hesitation in recommending them to others.
06 March 2024
Good morning, I'd like to take this opportunity to thank your company and especially her carer who looked after my mother in her most difficult time. She was a great help and comfort to my mum we couldn't have managed without her she's an angel once again I can't thank you all enough for your help and diligence.
15 February 2024
My uncle had exceptional care by the team of carers and by one member of staff in particular. They were kind, caring, reliable and hard-working and gave our family huge peace of mind. They communicated very well and had my uncle’s best interests at heart. We were so grateful that he had such great care at the end of his life, he looked forward to the carer coming and had a wonderful relationship with him. Thanks to this carer and the team.
10 November 2023
I would like to thank the manager and her team for the excellent care my dad has received after coming home from his long stay in hospital. The carers are very professional, helpful and kind not only to my dad but they are a great support to my mum. Nothing is too much for them and they always provide support in any way they can. Over the last few months, they have become a vital part of daily life for my parents and I cannot thank them enough! They are reliable and caring but also spend time to chat and bring some laughter when daily life can be quite challenging. I would highly recommend them to anyone, they truly achieve 100% for everything.
11 September 2023
Team of three are equally caring and professional. They feel part of the family and my husband (the user) and I are very happy with the service they provide. We are particularly happy to have the same team as you get used to them. In this day and age of constant complaints about everything and anything, it is refreshing to be able to say we are happy with a service well provided.
05 September 2023
Our family can not thank the manager and her team enough. My dad was on palliative care for only 3 weeks but the care and empathy shown to my dad was second to none. Nothing was too much trouble for them and they were so reassuring and gentle with our dad, they truly cared for him. It can not ever be easy for a family to face the daunting prospect that your loved one is on end-of-life care but to have this team looking after dad made this terrible journey that little bit easier to bear, he was in good caring hands. We will always be indebted to Blue River for taking care of our most precious possession, our dear dad. Thank you.
19 July 2023
Thank you so much for looking after my mum during her final months. She always looked forward to her visits and enjoyed chatting to the carers. They helped brighten her day. My mum always spoke fondly of them.
26 May 2023
I suffer from MS and Blue River Care company has been supporting me with 24/7 care for the last 4 years. I cannot praise the office, visiting carers and live-in carers highly enough. They are the best I've ever had over the years and my only regret is that I didn't know them earlier. It's been such a relief for me to have found them and I am extremely grateful for the team going far and beyond to help me stay at home. I don't want to go into a nursing home and Blue River Care made it possible. A reliable company that wouldn't disappoint you.
17 May 2023
Blue River Home Care has been providing care for my mum since last September. Mum had contracted shingles and needed support in day-to-day living. Mum was adamant she wanted to stay in her own home so we spoke to the manager at Blue River about care options and at very short notice were able to start off with just one visit per day from a carer. As Mum's health has gone up and down over the last eight months we have been able to flex the number of visits up and down at short notice and the manager and the team have always been able to accommodate Mum's needs. The quality of care has been outstanding and Mum often speaks of how kind and caring her carer is. The care provided is flexible and means that we know that Mum is supported whenever she needs it. I cannot commend Blue River highly enough and recommend them to anyone who needs support.
04 April 2023
I have been using Blue River for the past year, since I was discharged from the NHS to receive home care. I was given a list of possible providers and, having spoken to several, I chose Blue River. I’ve never regretted my choice! I have been impressed with the professionalism of all of the team - the manager and office staff, and especially the carers themselves. They are all pleasant, friendly, helpful and knowledgeable and I look forward to their visits. My condition is being well looked after, and I am very happy with my treatment, I would recommend them to anyone in need of carer support.
04 April 2023
Blue River were so easy to deal with when it came to sorting out live-in homecare, at pace, to allow hospital discharge to happen. They understood the situation so clearly, and found a carer who could start within hours. Plus they were prepared to work with other agencies to ensure the best person-centric care. Impressed.
28 March 2023
Due to this company and its wonderful carers, my mum has been able to stay in her own home. I have been very happy with the care, respect, kindness and commitment the staff have shown her over the last three years. Nothing is too much trouble for them and they help in any way they can. I would recommend this company to anyone who needs care, they are very professional and sympathetic. Thank you.
07 February 2023
My experience with Blue River Home Care who looked after my mum whilst she stayed with me recently has been brilliant. Starting with the manager, who is extremely helpful and kind to the lovely carer who took care of Mum with great kindness and respect. I was able to arrange care for my mum with the minimum of fuss and nothing is too much trouble. I would highly recommend Blue River to anyone needing care.
28 December 2022
Due to my dad's condition, nearly 4 years ago, he was in the hospital, it was decided due to his Dementia 24/7 care was needed. He didn't want to go into a home, he knew his own home. We were recommended to contact Blue River via an NHS nurse, they felt the agency could cope with dad's condition. Another problem was Dad's religion and he couldn't have a female living under his roof, unless he was married to them. It was not straightforward. Speaking to the manager and explaining all the foibles that were needed for his care, she found a carer that has got him into a routine, and his food intake has improved, he is enjoying his food now. In order to bring this review to a close, the Blue River manager has understood the client, his condition and his religion and supplied a brilliant carer for my dad. So if you have a relative that needs that extra part with their care. Contact the manager at Blue River - they do not treat their patients as a number they treat them with dignity, respect and care.
30 November 2022
Blue River has been fantastic in supplying excellent carers for my elderly mother for the last couple of years. Our mum and all of us have been very happy with the service provided. We would be happy to recommend them to anyone looking for live-in care.
11 November 2022
When mum needed more care in the home six months ago, to enable her to stay as independent as possible for as long as possible, I had a hard job finding a care company to accommodate. Blue River Home Care provided our perfect solution. Sadly Mum has now passed but the service provided by Blue River Home Care and her primary carer, over the last six months, was irreplaceable. The care and attention shown to Mum's own ways and needs went far and beyond the call of duty and I believe, created a special bond. So much attention to making her feel as comfortable as possible, whilst giving her some friendly company and understanding was so precious. Mum never wanted to be in a care home and she got her final wish because of Blue River and their care. Thank you to everyone at Blue River Home Care, especially her primary carer!
Latest Reviews for Blue River Home Care & Live in Care
12 March 2025
Id previously had a bad experience with carers so was a bit wary of any type of help for my housebound mother. But.... I cannot thank blue river enough for how they have given me back the trust and part of my own life back .The manager is always helpful and supportive and will always get back to you with any questions or queries you have practically straight away .I explained my needs and concerns to her and she couldn't of found us 2 caring ,hardworking kind ladies to help care for my mother who is a very hard lady to please but is very happy with her care .we felt comfortable from the start .everyone is always respectful ,patient ,and caring and will listenThank you
25 July 2024
Blue River have been providing care for my husband over the last three years and I would like to thank everyone involved for their kindness and professionalism. This has given us great comfort during this difficult time. I would highly recommend this company to anyone needing care for a loved one.
25 June 2024
Blue River Home Care & Live in Care cared for my dad for a few weeks May/June 2024, Dad was very reluctant at first with new people coming into his home but the carers soon won him over and he was sad to say goodbye when he moved to the nursing home. Dad's conditions were very complex but they were very knowledgeable and helped us with what equipment to suggest from the NHS etc. All in all, a very positive experience.
29 May 2024
The standard of care from Blue River Care Home Care was excellent and the carers were polite and very friendly. I would highly recommend this group of carers to anyone. They were always on time and always asked if there was anything else that needed to be done to help out in these difficult times. Thank you Blue River and your team.
22 April 2024
Blue River Home Care & Live in Care took over my dad’s care, upon his return from hospital. Within a few weeks, I noticed a positive change in my dad, both physically and mentally. The carer was very motivated to get him eating a healthier diet which, in the long term, improved his stamina. Blue River kept in close contact with me, giving regular updates. I am very impressed with this care company and would have no hesitation in recommending them to others.
06 March 2024
Good morning, I'd like to take this opportunity to thank your company and especially her carer who looked after my mother in her most difficult time. She was a great help and comfort to my mum we couldn't have managed without her she's an angel once again I can't thank you all enough for your help and diligence.
15 February 2024
My uncle had exceptional care by the team of carers and by one member of staff in particular. They were kind, caring, reliable and hard-working and gave our family huge peace of mind. They communicated very well and had my uncle’s best interests at heart. We were so grateful that he had such great care at the end of his life, he looked forward to the carer coming and had a wonderful relationship with him. Thanks to this carer and the team.
10 November 2023
I would like to thank the manager and her team for the excellent care my dad has received after coming home from his long stay in hospital. The carers are very professional, helpful and kind not only to my dad but they are a great support to my mum. Nothing is too much for them and they always provide support in any way they can. Over the last few months, they have become a vital part of daily life for my parents and I cannot thank them enough! They are reliable and caring but also spend time to chat and bring some laughter when daily life can be quite challenging. I would highly recommend them to anyone, they truly achieve 100% for everything.
11 September 2023
Team of three are equally caring and professional. They feel part of the family and my husband (the user) and I are very happy with the service they provide. We are particularly happy to have the same team as you get used to them. In this day and age of constant complaints about everything and anything, it is refreshing to be able to say we are happy with a service well provided.
05 September 2023
Our family can not thank the manager and her team enough. My dad was on palliative care for only 3 weeks but the care and empathy shown to my dad was second to none. Nothing was too much trouble for them and they were so reassuring and gentle with our dad, they truly cared for him. It can not ever be easy for a family to face the daunting prospect that your loved one is on end-of-life care but to have this team looking after dad made this terrible journey that little bit easier to bear, he was in good caring hands. We will always be indebted to Blue River for taking care of our most precious possession, our dear dad. Thank you.
19 July 2023
Thank you so much for looking after my mum during her final months. She always looked forward to her visits and enjoyed chatting to the carers. They helped brighten her day. My mum always spoke fondly of them.
26 May 2023
I suffer from MS and Blue River Care company has been supporting me with 24/7 care for the last 4 years. I cannot praise the office, visiting carers and live-in carers highly enough. They are the best I've ever had over the years and my only regret is that I didn't know them earlier. It's been such a relief for me to have found them and I am extremely grateful for the team going far and beyond to help me stay at home. I don't want to go into a nursing home and Blue River Care made it possible. A reliable company that wouldn't disappoint you.
17 May 2023
Blue River Home Care has been providing care for my mum since last September. Mum had contracted shingles and needed support in day-to-day living. Mum was adamant she wanted to stay in her own home so we spoke to the manager at Blue River about care options and at very short notice were able to start off with just one visit per day from a carer. As Mum's health has gone up and down over the last eight months we have been able to flex the number of visits up and down at short notice and the manager and the team have always been able to accommodate Mum's needs. The quality of care has been outstanding and Mum often speaks of how kind and caring her carer is. The care provided is flexible and means that we know that Mum is supported whenever she needs it. I cannot commend Blue River highly enough and recommend them to anyone who needs support.
04 April 2023
I have been using Blue River for the past year, since I was discharged from the NHS to receive home care. I was given a list of possible providers and, having spoken to several, I chose Blue River. I’ve never regretted my choice! I have been impressed with the professionalism of all of the team - the manager and office staff, and especially the carers themselves. They are all pleasant, friendly, helpful and knowledgeable and I look forward to their visits. My condition is being well looked after, and I am very happy with my treatment, I would recommend them to anyone in need of carer support.
04 April 2023
Blue River were so easy to deal with when it came to sorting out live-in homecare, at pace, to allow hospital discharge to happen. They understood the situation so clearly, and found a carer who could start within hours. Plus they were prepared to work with other agencies to ensure the best person-centric care. Impressed.
28 March 2023
Due to this company and its wonderful carers, my mum has been able to stay in her own home. I have been very happy with the care, respect, kindness and commitment the staff have shown her over the last three years. Nothing is too much trouble for them and they help in any way they can. I would recommend this company to anyone who needs care, they are very professional and sympathetic. Thank you.
07 February 2023
My experience with Blue River Home Care who looked after my mum whilst she stayed with me recently has been brilliant. Starting with the manager, who is extremely helpful and kind to the lovely carer who took care of Mum with great kindness and respect. I was able to arrange care for my mum with the minimum of fuss and nothing is too much trouble. I would highly recommend Blue River to anyone needing care.
28 December 2022
Due to my dad's condition, nearly 4 years ago, he was in the hospital, it was decided due to his Dementia 24/7 care was needed. He didn't want to go into a home, he knew his own home. We were recommended to contact Blue River via an NHS nurse, they felt the agency could cope with dad's condition. Another problem was Dad's religion and he couldn't have a female living under his roof, unless he was married to them. It was not straightforward. Speaking to the manager and explaining all the foibles that were needed for his care, she found a carer that has got him into a routine, and his food intake has improved, he is enjoying his food now. In order to bring this review to a close, the Blue River manager has understood the client, his condition and his religion and supplied a brilliant carer for my dad. So if you have a relative that needs that extra part with their care. Contact the manager at Blue River - they do not treat their patients as a number they treat them with dignity, respect and care.
30 November 2022
Blue River has been fantastic in supplying excellent carers for my elderly mother for the last couple of years. Our mum and all of us have been very happy with the service provided. We would be happy to recommend them to anyone looking for live-in care.
11 November 2022
When mum needed more care in the home six months ago, to enable her to stay as independent as possible for as long as possible, I had a hard job finding a care company to accommodate. Blue River Home Care provided our perfect solution. Sadly Mum has now passed but the service provided by Blue River Home Care and her primary carer, over the last six months, was irreplaceable. The care and attention shown to Mum's own ways and needs went far and beyond the call of duty and I believe, created a special bond. So much attention to making her feel as comfortable as possible, whilst giving her some friendly company and understanding was so precious. Mum never wanted to be in a care home and she got her final wish because of Blue River and their care. Thank you to everyone at Blue River Home Care, especially her primary carer!