Submit a Review for Rosemont Care Medway Branch
Unit 3 Regent House, Station Road, Strood, Rochester, ME2 4WQ
View Full Details of Rosemont Care Medway BranchLatest Reviews for Rosemont Care Medway Branch
02 October 2024
Very well-organised team, lovely carer who is very flexible about supporting my son in whatever activities he chooses. Having had a very bad experience with another care company, the team here were happy to share information and training certificates to quell my anxieties.
13 September 2024
All staff I have interacted with have one thing in common, making sure my parent is safe and happy with the companion they have put forward. They are kind and courteous at all times. Any unforeseen issues are dealt with promptly and efficiently and I am kept apprised at all times.
29 August 2024
Really happy with the care being provided. My sister is well looked after and cared for. If we have any issues we are happy to raise and always feel listened to and opinion is respected. Care package works well and feel that we all work as a team to make sure needs are always met.
29 August 2024
Good service from the carers and good support from the office team. Always guaranteed that someone is available. Can rely on the service. Well done to providing such a good service and continue to keep it up.
29 August 2024
We are relatively new to Rosemont but I have to say the carers that I access for my daughter are all very professional but also caring and kind. They are helpful and friendly and will act on their own initiative, preempting when things need to happen.
09 May 2024
We are very pleased with the service we’ve received from Rosemont. Our son has had a great experience with his carers and we’ve had no issues whatsoever. We are very pleased and grateful to all the carers.
09 May 2024
We recently moved out of the Direct Payments system to Rosemont Care for my son who required support and care for the approved hours. I must say, the experience that we've had so far is simply amazing. The Business Development Manager assessed the requirements both carefully and thoughtfully in close coordination with parents and also paying a keen observation to the child who needed the care. The staff who come around to provide the care are extremely professional, kind, polite and skilful. Staff from Rosemont Care are very adaptable and flexible with timings as well as understanding ever-changing needs. I could see that the staff under the manager are shining very well. She knows and anticipates the needs of a caring person and ensures the services are delivered above expectations. I strongly recommend Rosemont Care for anyone who's looking for a care provider! I sincerely appreciate everyone's passionate effort at Rosemont Care.
07 May 2024
Rosemont have been brilliant at taking things at a pace we are comfortable with. Amy has provided excellent care and really taken the time to get to know us all, meeting our little ones' needs with a lovely nurturing approach.
07 May 2024
Excellent in every way from the amazing carers to the friendly management. Everything has been handled professionally and with great care. Very organised agency and consistent in delivering great care to my boys.
01 March 2024
Rosemont have been supplying a personal assistant for my son 1 day a week since September. Friendly, supportive staff. Staff well matched to my son. Excellent communication with management. We are very happy with the service provided.
26 February 2024
Rosemont have been very professional. They have been very professional in their communication, conduct and interaction with both me and my family. This is all I really have to say. There is nothing I really want to add to this review.
19 February 2024
I am extremely happy with the support I receive. My support workers are kind and polite and extremely helpful and if ever I need to converse with office staff they are also polite and professional. I wouldn’t hesitate to recommend Rosemont Care to others in the future.
19 February 2024
I have found office staff to be friendly, approachable and helpful. The personal assistants are amazing and engaging well, even going above and beyond to help and are always respectful. Amazing service, well done.
19 February 2024
Fantastic service from the staff, I feel so lucky to have been given this service for my son who gets excited to see the lady as he knows she's doing something fun. They listen, they're caring and so caring toward my son and even welcome my family with a good morning and smile.
17 July 2023
I have received amazing care and support for my boys. The carers are always very patient, caring and understanding. They always go the extra mile to ensure my boys are happy. I would definitely recommend this agency to anyone looking for quality care and support.
18 May 2023
The young ladies were very pleasant but I found it difficult to understand them and explain things to them. Overall they were helpful.
08 May 2023
Overall, good. Lacking in communication on visits from the office, as we rely on updates from carers when visits are due most of the time. The carers we have are excellent, cannot fault them. The carers are very helpful and are great with our grandson, who looks forward to trips to the cinema, parks and bowling.
08 May 2023
My son is severely autistic (non-verbal) and has very challenging behaviours. The care for my son is outstanding! Everyone is so attentive to all his needs and all carers are very respectful in my home as my husband has cancer. Everyone is clean, tidy and always clean up after themselves. His personal care is always to a high standard, they make sure he always looks presentable and clean. They do an amazing range of activities, from cooking, messy play and outdoor activities, to quiet time. Nothing is too much. His carer is always there to listen and there is nothing that’s too much trouble. Overall, I would 100% recommend them.
08 May 2023
Excellent service. The admin in the office are great. Always keeping me informed and very responsive to emails and queries. The care side is also great. Very good carers, they are great with my son. Always keeping him entertained, they take him wherever he wants. The staff are very engaging with him, he is always laughing. Excellent service all-round.
08 May 2023
My 8-year-old ASD ADHD son has struggled outside the home and in a short space of time his carers have helped him be excited about going out. They listen and help him where they can play with him and make sure he is safe. I couldn’t ask for anything more, they really are making a difference to the whole family with the support they are giving.
Latest Reviews for Rosemont Care Medway Branch
02 October 2024
Very well-organised team, lovely carer who is very flexible about supporting my son in whatever activities he chooses. Having had a very bad experience with another care company, the team here were happy to share information and training certificates to quell my anxieties.
13 September 2024
All staff I have interacted with have one thing in common, making sure my parent is safe and happy with the companion they have put forward. They are kind and courteous at all times. Any unforeseen issues are dealt with promptly and efficiently and I am kept apprised at all times.
29 August 2024
Really happy with the care being provided. My sister is well looked after and cared for. If we have any issues we are happy to raise and always feel listened to and opinion is respected. Care package works well and feel that we all work as a team to make sure needs are always met.
29 August 2024
Good service from the carers and good support from the office team. Always guaranteed that someone is available. Can rely on the service. Well done to providing such a good service and continue to keep it up.
29 August 2024
We are relatively new to Rosemont but I have to say the carers that I access for my daughter are all very professional but also caring and kind. They are helpful and friendly and will act on their own initiative, preempting when things need to happen.
09 May 2024
We are very pleased with the service we’ve received from Rosemont. Our son has had a great experience with his carers and we’ve had no issues whatsoever. We are very pleased and grateful to all the carers.
09 May 2024
We recently moved out of the Direct Payments system to Rosemont Care for my son who required support and care for the approved hours. I must say, the experience that we've had so far is simply amazing. The Business Development Manager assessed the requirements both carefully and thoughtfully in close coordination with parents and also paying a keen observation to the child who needed the care. The staff who come around to provide the care are extremely professional, kind, polite and skilful. Staff from Rosemont Care are very adaptable and flexible with timings as well as understanding ever-changing needs. I could see that the staff under the manager are shining very well. She knows and anticipates the needs of a caring person and ensures the services are delivered above expectations. I strongly recommend Rosemont Care for anyone who's looking for a care provider! I sincerely appreciate everyone's passionate effort at Rosemont Care.
07 May 2024
Rosemont have been brilliant at taking things at a pace we are comfortable with. Amy has provided excellent care and really taken the time to get to know us all, meeting our little ones' needs with a lovely nurturing approach.
07 May 2024
Excellent in every way from the amazing carers to the friendly management. Everything has been handled professionally and with great care. Very organised agency and consistent in delivering great care to my boys.
01 March 2024
Rosemont have been supplying a personal assistant for my son 1 day a week since September. Friendly, supportive staff. Staff well matched to my son. Excellent communication with management. We are very happy with the service provided.
26 February 2024
Rosemont have been very professional. They have been very professional in their communication, conduct and interaction with both me and my family. This is all I really have to say. There is nothing I really want to add to this review.
19 February 2024
I am extremely happy with the support I receive. My support workers are kind and polite and extremely helpful and if ever I need to converse with office staff they are also polite and professional. I wouldn’t hesitate to recommend Rosemont Care to others in the future.
19 February 2024
I have found office staff to be friendly, approachable and helpful. The personal assistants are amazing and engaging well, even going above and beyond to help and are always respectful. Amazing service, well done.
19 February 2024
Fantastic service from the staff, I feel so lucky to have been given this service for my son who gets excited to see the lady as he knows she's doing something fun. They listen, they're caring and so caring toward my son and even welcome my family with a good morning and smile.
17 July 2023
I have received amazing care and support for my boys. The carers are always very patient, caring and understanding. They always go the extra mile to ensure my boys are happy. I would definitely recommend this agency to anyone looking for quality care and support.
18 May 2023
The young ladies were very pleasant but I found it difficult to understand them and explain things to them. Overall they were helpful.
08 May 2023
Overall, good. Lacking in communication on visits from the office, as we rely on updates from carers when visits are due most of the time. The carers we have are excellent, cannot fault them. The carers are very helpful and are great with our grandson, who looks forward to trips to the cinema, parks and bowling.
08 May 2023
My son is severely autistic (non-verbal) and has very challenging behaviours. The care for my son is outstanding! Everyone is so attentive to all his needs and all carers are very respectful in my home as my husband has cancer. Everyone is clean, tidy and always clean up after themselves. His personal care is always to a high standard, they make sure he always looks presentable and clean. They do an amazing range of activities, from cooking, messy play and outdoor activities, to quiet time. Nothing is too much. His carer is always there to listen and there is nothing that’s too much trouble. Overall, I would 100% recommend them.
08 May 2023
Excellent service. The admin in the office are great. Always keeping me informed and very responsive to emails and queries. The care side is also great. Very good carers, they are great with my son. Always keeping him entertained, they take him wherever he wants. The staff are very engaging with him, he is always laughing. Excellent service all-round.
08 May 2023
My 8-year-old ASD ADHD son has struggled outside the home and in a short space of time his carers have helped him be excited about going out. They listen and help him where they can play with him and make sure he is safe. I couldn’t ask for anything more, they really are making a difference to the whole family with the support they are giving.