Initially, the care my father received was second to none. The main
carer was wonderful, however, it all went very wrong towards the end of
October to November. My 92-year-old father became towards end-of-life
care then he required 2 carers. The care he received then was terrible.
They were uncaring and complained about how everything was too hard for
them. The last day of his life he asked to be taken to the toilet as he
needed a poo. The carers told him to do it in his pants and they would
clean him up after. My dad was a very dignified man and this must have
been embarrassing and degrading for him. They did take him to the toilet
but he got upset having to insist. My father died that night. I believe
because of the uncaring nature of the carers he felt that he was a
burden and he gave up the fight for life. I cannot forgive Town and
Country for the way they dealt with my father and I do believe they
contributed to his death.
06 December 2021
This company has been caring for my mother for four years. The service
is exceptionally reliable and a very good quality of care is offered to
her. She has one main carer, who is now part of the family and looks
after her so well.
Latest Reviews for Town and Country Care
12 January 2024
Initially, the care my father received was second to none. The main
carer was wonderful, however, it all went very wrong towards the end of
October to November. My 92-year-old father became towards end-of-life
care then he required 2 carers. The care he received then was terrible.
They were uncaring and complained about how everything was too hard for
them. The last day of his life he asked to be taken to the toilet as he
needed a poo. The carers told him to do it in his pants and they would
clean him up after. My dad was a very dignified man and this must have
been embarrassing and degrading for him. They did take him to the toilet
but he got upset having to insist. My father died that night. I believe
because of the uncaring nature of the carers he felt that he was a
burden and he gave up the fight for life. I cannot forgive Town and
Country for the way they dealt with my father and I do believe they
contributed to his death.
06 December 2021
This company has been caring for my mother for four years. The service
is exceptionally reliable and a very good quality of care is offered to
her. She has one main carer, who is now part of the family and looks
after her so well.