Your Review & Ratings

We welcome reviews from home care service users/clients and their family/friends. Your review will help others to make an informed decision about the care provider they choose. If you have a serious allegation of negligence or wish to make a formal complaint please refer to our complaints page.


Top Tips for Writing a Review

All reviews must comply with our Review Policy Content Standards.

0 characters (200 minimum, 1000 maximum)

How would you rate the Home Care Provider on the following? (Please give your true thoughts for each category, this feedback will help the provider and those looking for similar care)

Your Contact Details

Please provide your details as we may contact you to authenticate your review. The review MUST be input and submitted by you, using your own personal email address (the email of the Home Care Provider will not be accepted).

Reviews cannot be submitted anonymously. Your full name may be passed to the Home Care Provider or to its service provider handling reviews but not to any other third party. Your full name, email and telephone will not be published.

A Preview of how your Review will be displayed

This preview will show once you have entered all required review information above

Review from () published on XX XXXX 202X

Overall Experience:  stars

Staff stars
Care / Support stars
Management stars
Treated with Dignity stars
Value for Money stars

Please view our Review Policy and our Privacy Policy to see how your review and personal details will be processed. Please note we have a zero tolerance for fraudulent reviews, for further information please refer to the Fraudulent Reviews section in our Review Policy.

Latest Reviews for Caring Heart & Hands Ltd

stars
stars 21 June 2021
My mother has received home care visits by Caring Hearts & Hands for a few years now. The carers are kind, professional, reliable and practical with abundant common sense. The care staff are wonderful. The office staff are equally professional, reliable, send accurate invoices and always available on the phone (with out of hours number available too). They always help with requests and go the extra mile to help out. They have a main carer allocated to my mum and send the same carers to Mum on other days so that the faces are familiar. My mum has dementia and not always easy to look after but the carers are wonderful with her. Although Mum has dementia, she even remembers the main carer's name which is quite exceptional as she only remembers names of people that are special to her. Mum also always tells us that the carers are always very kind. I would highly recommend this care company.
Review from Stephanie G (Daughter of Client/Service User)