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Unit 4 The Courtyard, 51 St Marys Road, Weybridge, KT13 9PX
View Full Details of Mulberry Home Care ServicesLatest Reviews for Mulberry Home Care Services
12 March 2025
For the last 18 months the team at Mulberry have been 5* in supporting and caring for my 85 year old mother-in-law. They have delicately and empathically navigated the line between encouraging her to be independent, knowing when to hold back and when to offer support. Carers were also flexible and happy to carry out whatever task was required, to help her feel less isolated whilst living alone. Thoroughly recommend Mulberry as an experienced, competent and dedicated care provider - with good channels of communication. We will miss working with them.
24 July 2024
We were both impressed with all the carers, who were extremely professional, caring and kind. Their personal attention to my husband was exemplary in every way. Timekeeping was always very good and the office always informed us of any problems. We would highly recommend Mulberry to anyone who requires a competent, reliable and caring agency. 5-star ratings for all categories.
24 July 2024
Great experience. They really came through for me at the last minute (I have complex healthcare needs) and provided excellent service. Very transparent, helpful and able to understand and follow instructions well. Can't fault them.
14 June 2024
We have begun our journey with Mulberry in the last month. My mother is elderly and ill, and sometimes confused, but has refused to have the help she needs in the past. Her contact with people from Mulberry has been transformative, as she has liked and trusted them, enabling her to accept the care she needs. As well as being caring and friendly to Mum, they have also been communicative and flexible with me as the relative organising everything, as we have adjusted and increased the help that Mum needs. I'm delighted with the service, the impact it has had on Mum, as well as the greater peace of mind I have, knowing that she is in good hands.
21 May 2024
Mulberry has been providing a very good carer to help my wife and me for a few months. The carer ably drives us in our car for much-valued weekly outings and helps with our use of our mobility equipment, including frequently pushing one of us in a wheelchair on our visits to gardens, shops, medical appointments etc. She also assists with several other chores such as shopping, charity shop and post office visits. Our carer is very kind, upbeat, and very quick in doing the many tasks she has to juggle for us! We really appreciate her caring and willing assistance. Mulberry has been very responsive to our needs and very clear and kind in their dealings with us.
01 May 2024
Mulberry have been looking after my mum since July 2019, when she was diagnosed with Alzheimer’s. Their care and attention to supporting Mum in the way she prefers is so helpful to my sister and I. The management team are one of a kind and they always go above and beyond. Communication is clear and regular. The care staff are amazing. Mum isn’t always the easiest to care for and they sometimes have to deal with her challenging moods but always ensure she is safe and happy. As she cannot work the phone anymore, they will help her to video call us when she wants to talk. I cannot thank them enough!
30 April 2024
I have to say Mulberry Care are absolutely amazing from the top down. I’ve never received care of this quality in the whole time I’ve received care. The management team are helpful and only a phone call away. The staff are vetted to the highest levels and maintain a level of excellent care and compassion across the board. The staff have a range of skills that help with my needs and help me run my household and life. I feel that I’m cared for and I’m constantly regularly. I’m made to feel like part of the that works towards my goal and not a passive participant.
30 April 2024
I highly recommend Mulberry Home Care Services. Every single carer has been so kind, professional and respectful towards my elderly, disabled father and I feel completely at ease leaving him with them. The management team are fantastic. They are always available and nothing is too much trouble. Good care is hard to find and I am very grateful to Mulberry for the wonderful service they provide.
20 March 2024
Mulberry Homecare provided high-quality care for my mum for nearly three years while she was living independently at home. She recently moved into a nursing home following a month in hospital. Some of the carers still pop in to see her in their free time which she enjoys very much. The managers of Mulberry Homecare have always done their best to accommodate Mum's changing needs (often at short notice). They have responded rapidly whenever Mum has had any worries or concerns. And they have drawn our attention to health issues which we might otherwise have missed. Mum has great respect and affection for them, and we are extremely grateful for the attentive, dedicated and caring service that they have provided.
20 March 2024
Extremely kind and caring, they all went above and beyond for my dad. Can’t praise them enough, would recommend them highly. They stayed longer than arranged when needed, my dad really liked them all and looked forward to seeing them.
22 January 2024
Thank you Mulberry Care Services for all your care and support in my grandma's last few months. Not only did you ensure my grandma was well cared for, but you also supported me through a very difficult time. As my Grandma's needs changed you adapted her care package at very short notice and went above and beyond. I can't thank you enough and am so very glad we chose Mulberry Care Services.
08 September 2023
Our 95 years young mum had a fall in April and over the next 4 months has needed help with washing, dressing, cooking, and other chores on a daily basis. Mulberry Home Care Services certainly came to her rescue. Every carer has been so helpful and friendly yet professional throughout. Whether on the morning or evening shift, they were always punctual, kind and good humoured. There is no doubt that the quality of the care that Mum has received has contributed to her remarkable recovery. Mum is now back to full independent living but if something similar were to happen again, the first people we'll call for help are Mulberry.
25 August 2023
Reliable, friendly, good communication and trustworthy. My mum-in-law got on well with the carers and looked forward to their visits.
04 August 2023
Mulberry Home Care Services have been caring for my wife for almost two years and during this time I have come to have complete trust in the care they provide. My wife’s needs have changed significantly during this time and Mulberry has been able to adapt its services without any fuss to meet these changing needs. During periods of change the support for both of us has sometimes been exceptional. The carers take a personal interest in their work and my wife looks forward to their visits, regarding them as friends. The office provides a single point of contact for all queries and is easy to deal with.
31 July 2023
Very approachable and responsive to requests any time I needed to speak to Mulberry Home Care Services. Very professional set-up at the start with good controls in place. Very helpful and flexible when something out of routine occurred.
12 May 2023
Mulberry Home Care have provided exceptional care to my husband for the past six months until his recent death. They provided our main carer regularly, with two further carers when necessary. They all gave outstanding service, arrived punctually and were cheerful at all times. The office ran smoothly, was always manned and dealt with any queries immediately. I would not hesitate to recommend Mulberry and can only wish that I had found them sooner. Many thanks to you all.
21 December 2022
All the carers were lovely and really understood my mum's situation. They were very kind and compassionate. All the communication with Mulberry was easy and prompt. Would definitely recommend them!
29 March 2022
So far I have found Mulberry Home Care Services very good. The carer is kind, efficient and clean, has lots of patience and is thoughtful.
16 March 2022
Mulberry Home Care have been extremely supportive in providing palliative care at home for my aunt. All managers and carers have done so much to ensure my aunt's comfort and wellbeing and really supported me at a very distressing time. My aunt needed more carers and quickly this was expertly provided and the care my aunt has received is to a very high standard, will always be grateful.
15 March 2022
The Mulberry team have been caring for my dad for 2 months. It’s allowed him to continue to enjoy living at home whilst providing reassurance to his friends and family that he is well looked after.
Latest Reviews for Mulberry Home Care Services
12 March 2025
For the last 18 months the team at Mulberry have been 5* in supporting and caring for my 85 year old mother-in-law. They have delicately and empathically navigated the line between encouraging her to be independent, knowing when to hold back and when to offer support. Carers were also flexible and happy to carry out whatever task was required, to help her feel less isolated whilst living alone. Thoroughly recommend Mulberry as an experienced, competent and dedicated care provider - with good channels of communication. We will miss working with them.
24 July 2024
We were both impressed with all the carers, who were extremely professional, caring and kind. Their personal attention to my husband was exemplary in every way. Timekeeping was always very good and the office always informed us of any problems. We would highly recommend Mulberry to anyone who requires a competent, reliable and caring agency. 5-star ratings for all categories.
24 July 2024
Great experience. They really came through for me at the last minute (I have complex healthcare needs) and provided excellent service. Very transparent, helpful and able to understand and follow instructions well. Can't fault them.
14 June 2024
We have begun our journey with Mulberry in the last month. My mother is elderly and ill, and sometimes confused, but has refused to have the help she needs in the past. Her contact with people from Mulberry has been transformative, as she has liked and trusted them, enabling her to accept the care she needs. As well as being caring and friendly to Mum, they have also been communicative and flexible with me as the relative organising everything, as we have adjusted and increased the help that Mum needs. I'm delighted with the service, the impact it has had on Mum, as well as the greater peace of mind I have, knowing that she is in good hands.
21 May 2024
Mulberry has been providing a very good carer to help my wife and me for a few months. The carer ably drives us in our car for much-valued weekly outings and helps with our use of our mobility equipment, including frequently pushing one of us in a wheelchair on our visits to gardens, shops, medical appointments etc. She also assists with several other chores such as shopping, charity shop and post office visits. Our carer is very kind, upbeat, and very quick in doing the many tasks she has to juggle for us! We really appreciate her caring and willing assistance. Mulberry has been very responsive to our needs and very clear and kind in their dealings with us.
01 May 2024
Mulberry have been looking after my mum since July 2019, when she was diagnosed with Alzheimer’s. Their care and attention to supporting Mum in the way she prefers is so helpful to my sister and I. The management team are one of a kind and they always go above and beyond. Communication is clear and regular. The care staff are amazing. Mum isn’t always the easiest to care for and they sometimes have to deal with her challenging moods but always ensure she is safe and happy. As she cannot work the phone anymore, they will help her to video call us when she wants to talk. I cannot thank them enough!
30 April 2024
I have to say Mulberry Care are absolutely amazing from the top down. I’ve never received care of this quality in the whole time I’ve received care. The management team are helpful and only a phone call away. The staff are vetted to the highest levels and maintain a level of excellent care and compassion across the board. The staff have a range of skills that help with my needs and help me run my household and life. I feel that I’m cared for and I’m constantly regularly. I’m made to feel like part of the that works towards my goal and not a passive participant.
30 April 2024
I highly recommend Mulberry Home Care Services. Every single carer has been so kind, professional and respectful towards my elderly, disabled father and I feel completely at ease leaving him with them. The management team are fantastic. They are always available and nothing is too much trouble. Good care is hard to find and I am very grateful to Mulberry for the wonderful service they provide.
20 March 2024
Mulberry Homecare provided high-quality care for my mum for nearly three years while she was living independently at home. She recently moved into a nursing home following a month in hospital. Some of the carers still pop in to see her in their free time which she enjoys very much. The managers of Mulberry Homecare have always done their best to accommodate Mum's changing needs (often at short notice). They have responded rapidly whenever Mum has had any worries or concerns. And they have drawn our attention to health issues which we might otherwise have missed. Mum has great respect and affection for them, and we are extremely grateful for the attentive, dedicated and caring service that they have provided.
20 March 2024
Extremely kind and caring, they all went above and beyond for my dad. Can’t praise them enough, would recommend them highly. They stayed longer than arranged when needed, my dad really liked them all and looked forward to seeing them.
22 January 2024
Thank you Mulberry Care Services for all your care and support in my grandma's last few months. Not only did you ensure my grandma was well cared for, but you also supported me through a very difficult time. As my Grandma's needs changed you adapted her care package at very short notice and went above and beyond. I can't thank you enough and am so very glad we chose Mulberry Care Services.
08 September 2023
Our 95 years young mum had a fall in April and over the next 4 months has needed help with washing, dressing, cooking, and other chores on a daily basis. Mulberry Home Care Services certainly came to her rescue. Every carer has been so helpful and friendly yet professional throughout. Whether on the morning or evening shift, they were always punctual, kind and good humoured. There is no doubt that the quality of the care that Mum has received has contributed to her remarkable recovery. Mum is now back to full independent living but if something similar were to happen again, the first people we'll call for help are Mulberry.
25 August 2023
Reliable, friendly, good communication and trustworthy. My mum-in-law got on well with the carers and looked forward to their visits.
04 August 2023
Mulberry Home Care Services have been caring for my wife for almost two years and during this time I have come to have complete trust in the care they provide. My wife’s needs have changed significantly during this time and Mulberry has been able to adapt its services without any fuss to meet these changing needs. During periods of change the support for both of us has sometimes been exceptional. The carers take a personal interest in their work and my wife looks forward to their visits, regarding them as friends. The office provides a single point of contact for all queries and is easy to deal with.
31 July 2023
Very approachable and responsive to requests any time I needed to speak to Mulberry Home Care Services. Very professional set-up at the start with good controls in place. Very helpful and flexible when something out of routine occurred.
12 May 2023
Mulberry Home Care have provided exceptional care to my husband for the past six months until his recent death. They provided our main carer regularly, with two further carers when necessary. They all gave outstanding service, arrived punctually and were cheerful at all times. The office ran smoothly, was always manned and dealt with any queries immediately. I would not hesitate to recommend Mulberry and can only wish that I had found them sooner. Many thanks to you all.
21 December 2022
All the carers were lovely and really understood my mum's situation. They were very kind and compassionate. All the communication with Mulberry was easy and prompt. Would definitely recommend them!
29 March 2022
So far I have found Mulberry Home Care Services very good. The carer is kind, efficient and clean, has lots of patience and is thoughtful.
16 March 2022
Mulberry Home Care have been extremely supportive in providing palliative care at home for my aunt. All managers and carers have done so much to ensure my aunt's comfort and wellbeing and really supported me at a very distressing time. My aunt needed more carers and quickly this was expertly provided and the care my aunt has received is to a very high standard, will always be grateful.
15 March 2022
The Mulberry team have been caring for my dad for 2 months. It’s allowed him to continue to enjoy living at home whilst providing reassurance to his friends and family that he is well looked after.