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11 Canvin Court, Somerton Business Park, Bancombe Road, Somerton, TA11 6SB
View Full Details of BooCareLatest Reviews for BooCare
10 December 2024
BooCare have been a lifesaver! Living miles away from our Nan, their app and updates give us peace of mind and alert us to any issues. Communication has been great and everyone we have met or spoken to have been very friendly and welcoming.
29 November 2024
All very thorough, caring and respectful of me and my home. Completely satisfied with everything. My daughter is happy with the feedback she receives and the attention that I receive.
17 October 2024
BooCare has helped me for two months, initially morning and evening but more recently, just mornings. All the staff arrive on time, were very helpful and caring and a joy to talk to and importantly, had lovely senses of humour. If anyone asked, I would have no hesitation in recommending BooCare. I feel they have sped up my recovery.
24 September 2024
Following the first meeting with BooCare, I felt my care needs were fully understood and an appropriate care plan was put in place. I have found all carers to be respectful, reliable, with good timekeeping. All carers carried out their tasks to a high standard. I would have no hesitation in recommending BooCare for all care needs in the home.
19 July 2024
The care package was set up by my son with the help of the owner while I was in hospital with a broken shoulder and cracked hip. Her guidance was excellent. Initially, I had a carer early morning and evening until I was able to use my arm and then I just had morning care to assist with showering, dressing, and kitchen and laundry. All the staff were like family, friendly, and very helpful, and got my confidence back after my accident. My son agrees with me, an excellent company, very helpful and nothing was too much trouble. I have no hesitation in recommending them.
09 July 2024
Very happy with the help and care shown by every member of staff.
29 March 2021
My parents say I look a lot happier since I have been having your staff coming to help me. They are very pleasant and make me feel at ease and we have a good laugh and chat. They make my day. I look forward to the next visit.
26 March 2021
All the staff are very professional and also very kind, you can see they know what to do. They are always on time and give care in an excellent way. Have contacted the GP if felt necessary.
26 March 2021
Boocare recruits carefully and then supports and trains their staff well. They are careful to limit their overall workload. The ladies that visited my mother helped with personal care, cooked and served meals and carried out other domestic tasks. They were cheerful, helpful, caring and practical. As a daughter, I was reassured that my mother was in good hands. We were both thrilled with their carol singers too!
17 March 2021
BooCare has been caring for my mum for over two years. They enable mum to be able to live in her own home as she has mild dementia and heart problems. As I live in Kent it is such a relief for me to know that mum is being cared for. The carers are all lovely people and make sure mum is well cared for. This has been so important over this difficult time when I haven’t been able to visit mum, if it wasn’t for BooCare mum would be so lonely, in fact, she would not have been able to cope.
17 March 2021
The care BooCare has provided to my Mum has been excellent. The team of Carers are lovely and my mum is always singing their praises. They always contact me with updates and any concerns I have answered straight away. Thank you, the manager and the team.
11 January 2021
We cannot thank BooCare enough for their professionalism, their compassion, their reliability and most of all their flexibility. It was a hard decision for my in-laws to accept that they needed help, we couldn't have chosen a better company with nicer staff to help us. They have put my in-laws at ease and as a family, we know that they are being well looked after. BooCare have been flexible and have always worked with us when care needs have changed. During the pandemic they have worked hard to keep everyone safe, we would highly recommend them.
30 March 2020
During a period of extreme turmoil, the ladies of BooCare not only provided Mum with compassionate care, they also went above and beyond their remit when other people let us down. More power to their very capable elbows.
12 September 2019
Come on time, very considerate and helpful at all times.
01 September 2019
I am impressed with their care and friendliness, and look forward to their visits and to hear all about their pets, gardening, etc, it is a bright spell in my day.
21 August 2019
BooCare have been caring for my mom for 2 years now. The service is first class, mainly due to mom's usual carer, she is outstanding, punctual, efficient and her approach to my mom is as though she is a true friend. She is attentive, thorough and exceptionally clean and tidy.
20 August 2019
We feel very lucky to have such wonderful carers. They have all been very thorough and kind. My husband has been handled with great dignity. We both look forward to seeing any one of them.
20 August 2019
One hour a week for dementia patient. My husband enjoys their company. Friendly, kind and interested in producing a memory book for my husband. Good communication and always on time.
20 August 2019
Overall the care mum has received from BooCare has been excellent - she is treated with respect and dignity. The carers are really engaged in mum as an individual, talking about family, gardening, as well as caring for her. I would highly recommend, they have never let us down and management are easy to contact and talk to. We have been using them for a year.
15 August 2019
BooCare provides the care and support, which my father never realised he needed; and provide peace of mind for me when I'm not there. Their team of Carers are brilliant - a great range of characters who bring a positive bookend to my father's day (his words, not mine). They all treat him as a real person and not as a patient or name on a rota. I was impressed to see how they all take time to get to know him for who he is, and common themes and conversations occur as a result (which my father really appreciates). I also was impressed by how the management actively participate in the care rota - as they believe it is important to regularly see all their clients. Another differentiating aspect of BooCare is that the appointments are agreed time windows, as opposed to windows of time - in that 7:15am means they aim to arrive exactly then and not 'sometime within that hour.' A caring company, who really care.
Latest Reviews for BooCare
10 December 2024
BooCare have been a lifesaver! Living miles away from our Nan, their app and updates give us peace of mind and alert us to any issues. Communication has been great and everyone we have met or spoken to have been very friendly and welcoming.
29 November 2024
All very thorough, caring and respectful of me and my home. Completely satisfied with everything. My daughter is happy with the feedback she receives and the attention that I receive.
17 October 2024
BooCare has helped me for two months, initially morning and evening but more recently, just mornings. All the staff arrive on time, were very helpful and caring and a joy to talk to and importantly, had lovely senses of humour. If anyone asked, I would have no hesitation in recommending BooCare. I feel they have sped up my recovery.
24 September 2024
Following the first meeting with BooCare, I felt my care needs were fully understood and an appropriate care plan was put in place. I have found all carers to be respectful, reliable, with good timekeeping. All carers carried out their tasks to a high standard. I would have no hesitation in recommending BooCare for all care needs in the home.
19 July 2024
The care package was set up by my son with the help of the owner while I was in hospital with a broken shoulder and cracked hip. Her guidance was excellent. Initially, I had a carer early morning and evening until I was able to use my arm and then I just had morning care to assist with showering, dressing, and kitchen and laundry. All the staff were like family, friendly, and very helpful, and got my confidence back after my accident. My son agrees with me, an excellent company, very helpful and nothing was too much trouble. I have no hesitation in recommending them.
09 July 2024
Very happy with the help and care shown by every member of staff.
29 March 2021
My parents say I look a lot happier since I have been having your staff coming to help me. They are very pleasant and make me feel at ease and we have a good laugh and chat. They make my day. I look forward to the next visit.
26 March 2021
All the staff are very professional and also very kind, you can see they know what to do. They are always on time and give care in an excellent way. Have contacted the GP if felt necessary.
26 March 2021
Boocare recruits carefully and then supports and trains their staff well. They are careful to limit their overall workload. The ladies that visited my mother helped with personal care, cooked and served meals and carried out other domestic tasks. They were cheerful, helpful, caring and practical. As a daughter, I was reassured that my mother was in good hands. We were both thrilled with their carol singers too!
17 March 2021
BooCare has been caring for my mum for over two years. They enable mum to be able to live in her own home as she has mild dementia and heart problems. As I live in Kent it is such a relief for me to know that mum is being cared for. The carers are all lovely people and make sure mum is well cared for. This has been so important over this difficult time when I haven’t been able to visit mum, if it wasn’t for BooCare mum would be so lonely, in fact, she would not have been able to cope.
17 March 2021
The care BooCare has provided to my Mum has been excellent. The team of Carers are lovely and my mum is always singing their praises. They always contact me with updates and any concerns I have answered straight away. Thank you, the manager and the team.
11 January 2021
We cannot thank BooCare enough for their professionalism, their compassion, their reliability and most of all their flexibility. It was a hard decision for my in-laws to accept that they needed help, we couldn't have chosen a better company with nicer staff to help us. They have put my in-laws at ease and as a family, we know that they are being well looked after. BooCare have been flexible and have always worked with us when care needs have changed. During the pandemic they have worked hard to keep everyone safe, we would highly recommend them.
30 March 2020
During a period of extreme turmoil, the ladies of BooCare not only provided Mum with compassionate care, they also went above and beyond their remit when other people let us down. More power to their very capable elbows.
12 September 2019
Come on time, very considerate and helpful at all times.
01 September 2019
I am impressed with their care and friendliness, and look forward to their visits and to hear all about their pets, gardening, etc, it is a bright spell in my day.
21 August 2019
BooCare have been caring for my mom for 2 years now. The service is first class, mainly due to mom's usual carer, she is outstanding, punctual, efficient and her approach to my mom is as though she is a true friend. She is attentive, thorough and exceptionally clean and tidy.
20 August 2019
We feel very lucky to have such wonderful carers. They have all been very thorough and kind. My husband has been handled with great dignity. We both look forward to seeing any one of them.
20 August 2019
One hour a week for dementia patient. My husband enjoys their company. Friendly, kind and interested in producing a memory book for my husband. Good communication and always on time.
20 August 2019
Overall the care mum has received from BooCare has been excellent - she is treated with respect and dignity. The carers are really engaged in mum as an individual, talking about family, gardening, as well as caring for her. I would highly recommend, they have never let us down and management are easy to contact and talk to. We have been using them for a year.
15 August 2019
BooCare provides the care and support, which my father never realised he needed; and provide peace of mind for me when I'm not there. Their team of Carers are brilliant - a great range of characters who bring a positive bookend to my father's day (his words, not mine). They all treat him as a real person and not as a patient or name on a rota. I was impressed to see how they all take time to get to know him for who he is, and common themes and conversations occur as a result (which my father really appreciates). I also was impressed by how the management actively participate in the care rota - as they believe it is important to regularly see all their clients. Another differentiating aspect of BooCare is that the appointments are agreed time windows, as opposed to windows of time - in that 7:15am means they aim to arrive exactly then and not 'sometime within that hour.' A caring company, who really care.