Submit a Review for Caremark Dartford & Gravesham
Office 6, The Old Rectory, Springhead Road, Northfleet, Gravesend, DA11 8HN
View Full Details of Caremark Dartford & GraveshamLatest Reviews for Caremark Dartford & Gravesham
20 March 2025
The service provided by Caremark is extremely good/excellent. The care/support provided by the team certainly meets expectations. My husband, who is the client, is always treated with dignity. The staff that attend are always polite, punctual, smart in appearance and professional in everything they do. They have got to know my husband very well over the time they have been in place. The management team are excellent and we know they are available to contact should we have any concerns or questions. We would highly recommend Caremark to anyone looking at homecare services.
06 March 2025
The overall experience was excellent. The carers presented well, they were friendly, and very capable. Overall the experience was very good.
27 January 2025
It has generally been a very satisfactory exerience. I cannot fault either staff or management in any area of my care. I appreciate the companionship and the service. Really, I have been happy thus far.
30 December 2024
Overall a good experience. Girls are very considerate and very professional. Office good at letting us know if girls going to be late.
17 December 2024
We are fairly new to having carers, we have been pleasantly surprised and pleased with standard of care provided. Staff are very efficient, friendly and helpful. Some have gone over and above their roles to help us with some tasks. Always seem ready to take on anything to support us. I have found my physical and mental health has been greatly helped by their assistance. My husband is also very grateful for the support at a most needed time in his life.
17 December 2024
Caremark was the second care service I took for my mum. From telephone conversations, to home visits to meet the supervisor and team, was from day one, outstanding, very professional. I felt my mum would receive genuine care from the team - not just visits but real care. Mum required 24/7 live in care or face going into a care home. The management worked hard fast to ensure my dear mum received 5 star living in carers. I felt they treated mum as family and I am so grateful.
17 December 2024
Excellent service, very caring team.
28 November 2024
We are so grateful to everyone at Caremark involved in providing care for my dad. It was reassuring to know that they worked hard to ensure a consistency of carers, all of whom were kind, understanding and extremely conscientious. My mother was so grateful to you for your caring attitude towards her. I found everyone to be polite, respectful and efficient. The managers were responsive and worked well with us to provide the best care possible for my dad. We were also grateful for the flexibility whilst my dad had hospital appointments and admissions. I can't thank you enough.
19 November 2024
One staff member in particular was very professional, organised and empathetic. Office response was immediate. The carers were liked by my mother-in-law and they carried out their duties while allowing her to retain her dignity. On-line access to visit notes was very good. All concerns were quickly relayed to us. Would happily recommend.
11 November 2024
I have been very happy with the care that Caremark have given my husband. They were very conscientious in their care, pointing out to me any causes for concern e.g skin abrasions etc. They kept him clean, shaved and comfortable. Nothing was too much trouble for them and they were very pleasant and friendly. I was also impressed with the high standards that are achieved by regular spot check by management.
11 November 2024
A very helpful meeting with supervisor who answered all questions and gave reassurance about mum's plan for the future.
16 October 2024
I was more than satisfied with the service received and care provided for my late mother. I did appreciate the flexibility to change appointment visits as and when required. I recognise how difficult this type of work can be for carers and patients alike. Taking into account the particular circumstances, I would happily recommend the services provided by Caremark Dartford and Gravesham to other prospective users in the future.
19 September 2024
Very pleased I found Caremark, Mum was reluctant but they have won her over. The care app is useful.
09 September 2024
Carers are friendly, supervisors show patience and understanding to get things right. Mum (person receiving care) struggles to see things with a positive perspective. The carers do a good job in supporting, even when it may not feel appreciated.
06 September 2024
We have been using Caremark for around 5 years now and have always found the staff to be friendly, caring, and very supportive of our mother. The carers are always happy to spend time with her, talking to her and helping her with any care or support she might need. I would recommend their services to anyone.
02 August 2024
I have been with Caremark for 2 years. The service is amazing, my carers look after me well and make sure my dog Teddie is walked and feel I would recommend this agency to anyone.
30 July 2024
Caremark has been great in supporting my aunt with her care needs. There are a great group of carers, who really do care about the service users and go above and beyond. In particular, the field care manager is great and knows her service users and carers really well.
25 June 2024
I am pleased to say from the beginning I have felt very happy with the girls - they are good workers, safe and caring - which is what I need. May I say if you need care and safety - these are the people. The office is always ready to help and we can get hold of them when needed. If I have to choose my care this is the people.
28 February 2024
I have found Caremark carers to be thoughtful and considerate when looking after my mum. They make sure all her needs are cared for and they leave things clean and tidy when they leave. Also, there is always someone available to speak to, even at weekends, which is very reassuring.
20 November 2023
You provided excellent care to Mum, with her being in control of the care she wanted each day. This meant that she could stay at home, which is exactly what she wanted. The care that was given was excellent. We were immediately informed of any concerns. Thank you.
Latest Reviews for Caremark Dartford & Gravesham
20 March 2025
The service provided by Caremark is extremely good/excellent. The care/support provided by the team certainly meets expectations. My husband, who is the client, is always treated with dignity. The staff that attend are always polite, punctual, smart in appearance and professional in everything they do. They have got to know my husband very well over the time they have been in place. The management team are excellent and we know they are available to contact should we have any concerns or questions. We would highly recommend Caremark to anyone looking at homecare services.
06 March 2025
The overall experience was excellent. The carers presented well, they were friendly, and very capable. Overall the experience was very good.
27 January 2025
It has generally been a very satisfactory exerience. I cannot fault either staff or management in any area of my care. I appreciate the companionship and the service. Really, I have been happy thus far.
30 December 2024
Overall a good experience. Girls are very considerate and very professional. Office good at letting us know if girls going to be late.
17 December 2024
We are fairly new to having carers, we have been pleasantly surprised and pleased with standard of care provided. Staff are very efficient, friendly and helpful. Some have gone over and above their roles to help us with some tasks. Always seem ready to take on anything to support us. I have found my physical and mental health has been greatly helped by their assistance. My husband is also very grateful for the support at a most needed time in his life.
17 December 2024
Caremark was the second care service I took for my mum. From telephone conversations, to home visits to meet the supervisor and team, was from day one, outstanding, very professional. I felt my mum would receive genuine care from the team - not just visits but real care. Mum required 24/7 live in care or face going into a care home. The management worked hard fast to ensure my dear mum received 5 star living in carers. I felt they treated mum as family and I am so grateful.
17 December 2024
Excellent service, very caring team.
28 November 2024
We are so grateful to everyone at Caremark involved in providing care for my dad. It was reassuring to know that they worked hard to ensure a consistency of carers, all of whom were kind, understanding and extremely conscientious. My mother was so grateful to you for your caring attitude towards her. I found everyone to be polite, respectful and efficient. The managers were responsive and worked well with us to provide the best care possible for my dad. We were also grateful for the flexibility whilst my dad had hospital appointments and admissions. I can't thank you enough.
19 November 2024
One staff member in particular was very professional, organised and empathetic. Office response was immediate. The carers were liked by my mother-in-law and they carried out their duties while allowing her to retain her dignity. On-line access to visit notes was very good. All concerns were quickly relayed to us. Would happily recommend.
11 November 2024
I have been very happy with the care that Caremark have given my husband. They were very conscientious in their care, pointing out to me any causes for concern e.g skin abrasions etc. They kept him clean, shaved and comfortable. Nothing was too much trouble for them and they were very pleasant and friendly. I was also impressed with the high standards that are achieved by regular spot check by management.
11 November 2024
A very helpful meeting with supervisor who answered all questions and gave reassurance about mum's plan for the future.
16 October 2024
I was more than satisfied with the service received and care provided for my late mother. I did appreciate the flexibility to change appointment visits as and when required. I recognise how difficult this type of work can be for carers and patients alike. Taking into account the particular circumstances, I would happily recommend the services provided by Caremark Dartford and Gravesham to other prospective users in the future.
19 September 2024
Very pleased I found Caremark, Mum was reluctant but they have won her over. The care app is useful.
09 September 2024
Carers are friendly, supervisors show patience and understanding to get things right. Mum (person receiving care) struggles to see things with a positive perspective. The carers do a good job in supporting, even when it may not feel appreciated.
06 September 2024
We have been using Caremark for around 5 years now and have always found the staff to be friendly, caring, and very supportive of our mother. The carers are always happy to spend time with her, talking to her and helping her with any care or support she might need. I would recommend their services to anyone.
02 August 2024
I have been with Caremark for 2 years. The service is amazing, my carers look after me well and make sure my dog Teddie is walked and feel I would recommend this agency to anyone.
30 July 2024
Caremark has been great in supporting my aunt with her care needs. There are a great group of carers, who really do care about the service users and go above and beyond. In particular, the field care manager is great and knows her service users and carers really well.
25 June 2024
I am pleased to say from the beginning I have felt very happy with the girls - they are good workers, safe and caring - which is what I need. May I say if you need care and safety - these are the people. The office is always ready to help and we can get hold of them when needed. If I have to choose my care this is the people.
28 February 2024
I have found Caremark carers to be thoughtful and considerate when looking after my mum. They make sure all her needs are cared for and they leave things clean and tidy when they leave. Also, there is always someone available to speak to, even at weekends, which is very reassuring.
20 November 2023
You provided excellent care to Mum, with her being in control of the care she wanted each day. This meant that she could stay at home, which is exactly what she wanted. The care that was given was excellent. We were immediately informed of any concerns. Thank you.