Submit a Review for First Class Care Services Ltd
Jansel Business Centre, Suite 407, Hitchin Road, Luton, LU2 7XH
View Full Details of First Class Care Services LtdLatest Reviews for First Class Care Services Ltd
12 March 2025
Since having a fall and breaking my lower back 2 years ago, I have been delighted with the service of home care. The visits night and morning have been efficient and helpful. The carers are most polite. Nothing is too much for them and full of respect. I feel safe and well looked after. I am 94 years old and have been so safe since having them. Thank you.
19 June 2024
I am very happy with the attentive care I receive.
17 June 2024
My 93-year-old father needs home care, we feel blessed to have found First Class Care. From the initial engagement with the management team I cannot praise the service provided highly enough. They have proved to be responsive to every call and request, phones are answered immediately, multiple numbers given in case my primary point of contact is unavailable. Their response to providing extra cover and adjustments to his care schedule have been met every time without issue. Our carer has been fabulous, kind, attentive and expert in handling all my father's needs. I recommend them totally without any hesitation.
07 November 2023
My uncle is 99 years old and extremely happy with the carers and care he receives. They are very kind in the way they look after him and he looks forward to them coming every day. I could not imagine how he would be without them. He thinks of them as extended family.
31 October 2023
First Class Care Services are the best carers that have looked after my wife. They are professional and attentive to their work. Always polite and proactive.
19 October 2022
All round excellence! First Class Care Services Ltd are so reliable, professional, friendly and are great communicators. My mum loves them and I cannot fault them. We highly recommend their services. They are so knowledgeable and well trained, taking pride in everything they do.
31 January 2022
Our family experience with First Class Care Services was simply excellent. When Dad got to his early 90s, he needed a little extra help getting ready in the morning for the day ahead. When we set up the service with First Class Care Services Ltd, they were brilliant and Dad liked the girls very much, striking up a close bond with his regular helpers. They were very reliable, and never let us down - not even once - their punctuality was also excellent and could always be relied upon to be at the house before 8 am. The real difference is that they look after your loved ones as though they are their own extended family - and for that, we will always be grateful.
16 July 2021
I would just like to say a big thank you to the staff who cared for my Mum for the past three months. The care they gave her was excellent and they treated her with great respect and dignity, nothing was too much trouble. The bedtime call was always a bit of a laugh as I could hear them laughing with Mum while they were getting her ready for bed. The girls said it made them smile as Mum was their last call and it was nice to go home with a smile on their face and Mum’s. Mum will miss them as well I thank you again for all your help and support. If anyone is looking for home care for a loved one then First Class Care are the one. They are punctual flexible and any issues are dealt with straight away. If you have any worries or queries you can phone them anytime.
09 February 2021
Very happy with the care given to my father, especially from one specific carer who responded so well to his changed circumstances after a stay in hospital. Also very pleased with punctuality, and that the carers reported any concerns about Dad's wellbeing which were then acted upon by the care manager.
Latest Reviews for First Class Care Services Ltd
12 March 2025
Since having a fall and breaking my lower back 2 years ago, I have been delighted with the service of home care. The visits night and morning have been efficient and helpful. The carers are most polite. Nothing is too much for them and full of respect. I feel safe and well looked after. I am 94 years old and have been so safe since having them. Thank you.
19 June 2024
I am very happy with the attentive care I receive.
17 June 2024
My 93-year-old father needs home care, we feel blessed to have found First Class Care. From the initial engagement with the management team I cannot praise the service provided highly enough. They have proved to be responsive to every call and request, phones are answered immediately, multiple numbers given in case my primary point of contact is unavailable. Their response to providing extra cover and adjustments to his care schedule have been met every time without issue. Our carer has been fabulous, kind, attentive and expert in handling all my father's needs. I recommend them totally without any hesitation.
07 November 2023
My uncle is 99 years old and extremely happy with the carers and care he receives. They are very kind in the way they look after him and he looks forward to them coming every day. I could not imagine how he would be without them. He thinks of them as extended family.
31 October 2023
First Class Care Services are the best carers that have looked after my wife. They are professional and attentive to their work. Always polite and proactive.
19 October 2022
All round excellence! First Class Care Services Ltd are so reliable, professional, friendly and are great communicators. My mum loves them and I cannot fault them. We highly recommend their services. They are so knowledgeable and well trained, taking pride in everything they do.
31 January 2022
Our family experience with First Class Care Services was simply excellent. When Dad got to his early 90s, he needed a little extra help getting ready in the morning for the day ahead. When we set up the service with First Class Care Services Ltd, they were brilliant and Dad liked the girls very much, striking up a close bond with his regular helpers. They were very reliable, and never let us down - not even once - their punctuality was also excellent and could always be relied upon to be at the house before 8 am. The real difference is that they look after your loved ones as though they are their own extended family - and for that, we will always be grateful.
16 July 2021
I would just like to say a big thank you to the staff who cared for my Mum for the past three months. The care they gave her was excellent and they treated her with great respect and dignity, nothing was too much trouble. The bedtime call was always a bit of a laugh as I could hear them laughing with Mum while they were getting her ready for bed. The girls said it made them smile as Mum was their last call and it was nice to go home with a smile on their face and Mum’s. Mum will miss them as well I thank you again for all your help and support. If anyone is looking for home care for a loved one then First Class Care are the one. They are punctual flexible and any issues are dealt with straight away. If you have any worries or queries you can phone them anytime.
09 February 2021
Very happy with the care given to my father, especially from one specific carer who responded so well to his changed circumstances after a stay in hospital. Also very pleased with punctuality, and that the carers reported any concerns about Dad's wellbeing which were then acted upon by the care manager.